Maspalomas Princess

We went to The Maspalomas Princess on a Family holiday in late May. The weather was ideal mid 20C and sunny days enabled us to enjoy the Great Pools suitable for all ages. Everyone enjoyed all the Restaurants with excellent food with wide variety of choice. All staff were friendly and helpful. Our 3 generation family all had a great time. The children particularly enjoyed the mini disco’s and evening shows. Highly recommended.

What a fantastic week we spent at this hotel. The staff were lovely and polite and so accommodating. The pool was a massive hit with my son who never wanted to get out of it. A little chilly in the morning but soon got warmer. Huge praise to the Animation team for keeping us all entertained with the pool side entertainment and the various discos and music nights. The array of drink, food and different themed nights in the restaurant was exceptional plus the daytime food in the shacks kept everyone with full bellies. We were all so sad to be leaving the hotel and will def be booking again when we want time to just relax and unwind and spend quality family time together.

We had a lovely holiday at this resort, the food was nice (breakfast taking the win), the snack bars were good and served a range of stuff such as burgers and hot dogs plus other hot meat items in another snack bar. The adults only pool and the overall resort is very pretty! If you want service, expect the least here sadly. We have stayed at both luxurious resorts and 3 star resorts and this is our honest opinion from two female best friends who are 29&34 and love party nights and chill nights. We both work in hospitality and feel we may notice things more than overs but we are very fair and open to our experiences but this missed the mark in a few areas but here’s our breakdown of the hotel: Rooms: we were placed on the maspolomas side and our room had a pool view balcony which was lovely. We unfortunately had a young family next door and their baby cried every morning between 2-3am and it wouldn’t stop for ages and was so loud, we didn’t complain as what could they do plus we felt for the family whilst it drove us mad. There were no coffee/tea making facilities and only one bottle of water was provided for the whole week which didn’t give me that “all inclusive feel”. We later found out that the Tabaiba hotel was more for adults so we were confused why we were placed this side, maybe I missed something on the booking. We sent an email before to inform them it was my birthday but nothing was done for it which was fine but we was also placed on the family side which is gutting, they didn’t try to do anything, atleast give us a room near adults. That was fine though, we are over it but most hotels would do something small. The bed was comfy but you only have a thin pillow to sleep on and the aircon barely works which was a struggle. Pools: the pools were clean, big and really enjoyable with lots of sections to swim in. It was just very cold, which stopped you from getting in as much. Beware of the hot “sand” on sunny days, it is made up of miniature pebbles that are scorching hot, they need to change for safety! There isn't any service around the pools and the bars only serve you properly if you have a gold band and they make that very clear any chance they get. You can get house drinks from bar but you feel like you are not supposed to be asking for them. Cocktails in the machine are a heartburn attacker, I can drink most things but they really weren’t nice. We see lots of reviews about how bad they were but I really thought it wouldn’t bother me but it did. I saw online that if you asked for a cocktail made by the staff, they would make it but we didn’t get the same service, only once from Alejandro. I do want to call out Alejandro who was at the adults only bar looking after us and providing us with amazing service and even bringing some drinks to our bed. You made up for all of the staff! The pools didn’t have any music playing and it felt too quiet at times, it needed some more atmosphere. The splash park was a amazing, even for adults, t

It was a lovely place and holiday we had . Very clean and staff was very friendly. Our most interaction was with the life guards that were really good with the kids . And mady from photo hotel who was just a diamond to us all . Entertainment was good every night . Mini disco was a bit lame . Rooms . Was a bit disappointing some mornings our beds were just made up with the same sheets that had obvious marks on . Was very surprised that there was no kettle or hot drink facilities in the room but what made it worse is that u couldn't even sit in reception or anywhere to have a hot drink ! The superior family really wasn't big enough for 4 people , beds was very uncomfortable and couldn't work out why anyone would only want 1 long pillow 😒. Also shame there wasn't also an area were kids could have a play in a park or ball games .

We had a lovely stay at the Tabaiba Princess side of this hotel. I have heard a couple of people complaining about the rooms on the other side, so not sure how they are different. Our room was cleaned each day, as were the communal areas, which must be a massive job as the hotel is quite large. The food was nice, could do with slightly more vegetarian options that haven't had meat or fish put in with the vegetables, as there are plenty of choices for meat and fish eaters. We enjoyed going to the Italian restaurant in a morning for our breakfast, as it was much quieter but still plenty of food to choose, including greek yoghurt that I had each morning with fresh fruit, walnuts and seeds. Great area to stay and the beach at Maspalomas is an outstanding beautiful beach with plenty of room. All the staff were really friendly and we would definitely stay here again.

The staff at the hotel were all brilliant and very helpful. Special mention to David the chef, and Nayra, Fatima and Ito the restaurant maitres who were very helpful in sorting my wife's food allergies to gluten and dairy. There were plenty of activities to keep the kids occupied and quieter areas for the adults. Hotel was clean and tidy.

The hotel is beautiful! Staff are very friendly, rooms and hotel are always clean/cleaned. Lovely room to stay in with everything you need and the resort itself great for kids. A great variety of food for breakfast, lunch and dinner. Will definitely be coming back again. Thanks for a great time.

The hotel is stunning and the staff are amazing , Anna G in housekeeping and Frank in the bar are just lovely. The beds are comfy and the food in the pool bar is great.The 2 bookable restaurants are really good. Great location and always lots of sun beds

This is about the tenth time I have stayed at this hotel complex. The staff are amazing, friendly and efficient. Hotel is very clean and well maintained. Wifi can be patchy outside of the rooms and main reception. Great location and peaceful