Tài Khoản Khách
2 tháng sáu, 2024
We had a lovely holiday at this resort, the food was nice (breakfast taking the win), the snack bars were good and served a range of stuff such as burgers and hot dogs plus other hot meat items in another snack bar. The adults only pool and the overall resort is very pretty! If you want service, expect the least here sadly. We have stayed at both luxurious resorts and 3 star resorts and this is our honest opinion from two female best friends who are 29&34 and love party nights and chill nights. We both work in hospitality and feel we may notice things more than overs but we are very fair and open to our experiences but this missed the mark in a few areas but here’s our breakdown of the hotel: Rooms: we were placed on the maspolomas side and our room had a pool view balcony which was lovely. We unfortunately had a young family next door and their baby cried every morning between 2-3am and it wouldn’t stop for ages and was so loud, we didn’t complain as what could they do plus we felt for the family whilst it drove us mad. There were no coffee/tea making facilities and only one bottle of water was provided for the whole week which didn’t give me that “all inclusive feel”. We later found out that the Tabaiba hotel was more for adults so we were confused why we were placed this side, maybe I missed something on the booking. We sent an email before to inform them it was my birthday but nothing was done for it which was fine but we was also placed on the family side which is gutting, they didn’t try to do anything, atleast give us a room near adults. That was fine though, we are over it but most hotels would do something small. The bed was comfy but you only have a thin pillow to sleep on and the aircon barely works which was a struggle. Pools: the pools were clean, big and really enjoyable with lots of sections to swim in. It was just very cold, which stopped you from getting in as much. Beware of the hot “sand” on sunny days, it is made up of miniature pebbles that are scorching hot, they need to change for safety! There isn't any service around the pools and the bars only serve you properly if you have a gold band and they make that very clear any chance they get. You can get house drinks from bar but you feel like you are not supposed to be asking for them. Cocktails in the machine are a heartburn attacker, I can drink most things but they really weren’t nice. We see lots of reviews about how bad they were but I really thought it wouldn’t bother me but it did. I saw online that if you asked for a cocktail made by the staff, they would make it but we didn’t get the same service, only once from Alejandro. I do want to call out Alejandro who was at the adults only bar looking after us and providing us with amazing service and even bringing some drinks to our bed. You made up for all of the staff! The pools didn’t have any music playing and it felt too quiet at times, it needed some more atmosphere. The splash park was a amazing, even for adults, t
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