Hyatt Place Columbus Polaris

We attempted to check in a little bit after 4 PM and were disappointed to learn our room was not ready. After waiting in the bar area for almost an hour we checked in then proceeded to go to dinner. When we got back, we decided to take the sofa bed because my daughter had to be up early to compete the following day. I’m so glad we did because the sofa bed was the most uncomfortable sofa bed I’ve ever slept on. Even as far as sofa beds go, this one was exceptionally terrible. Not to mention that for bedding all we were given was two flat sheets and a fitted sheet. No blanket. We normally stay at the Staybridge up the street, but thought we’d give the Hyatt a chance since it was newer and we heard good things about it. For the price of the suite at the Hyatt (one king bed, and a pullout full), we will be returning to the Staybridge where we’ll have an additional bedroom (with actual beds!), and a second bathroom.

This hotel was not only clean but the staff was so helpful. I had issues with my reservations (my fault) and they worked hard to help me out and they were so nice about it. They gave us free cookies and coffee and just made everything better after a long day of travel.

Nice modern property. Each room has a lounge type of area. Nice modern shower. Many other hotels in this category seem very dated in comparison.

Very nice hotel! All of the staff was very friendly! Would highly recommend and would definitely stay here again!

Excellent place to stay, clean, great service, awesome location. Definitely would stay here again without hesitation.

Love the property and the staff. Guy at front desk even made us wings and pizza after a long night at a concert and drink.

The security car did laps around the well lit parking lot after midnight. I felt confident that my car was safe.

The property is the best in town and their staff are also the best in town. Love staying here it’s such a nice property

The room was equipped with blackout shades that were remarkable. The housekeeping staff were phenomenal, friendly, and polite. The bed was amazing. I haven’t slept so well in a while.