Quality Inn & Suites Coldwater Near I-69

1st room was disgusting. Floors were filthy, rust on shower wall from door, mold on curtains. Blow dryer didn’t work, went to get a new one and it didn’t work either. Finally they switched us to new room but was decorated slightly different. Still not very clean. Place looks like a prison unless you get a room right by pool area. Grounds around were full of trash, didn’t feel like a very safe area to be. Some true “characters” in the area walking around.

There was mold in the bathroom. The vents were dirty and the ceiling had dirty spots from the vents

I was completely unsatisfied. It was dirty. The place made me feel uncomfortable the kind of crowd that was there. It was more like a apt blding than a hotel. Only steps to get upstairs. The pool was gross, our jacuzzi tub in our room even after running hot water through it before we got in it put out dirty nasty stuff all through the water and all over us. The tiles were broke on steps up to tub and just leaning up against the wall unstuck. I will never book another stay there. Oh and the cops were called also while we were there. We pulled in and they were sitting outside the property.

The shower didn’t work and we told the desk clerk and he said it should. It didn’t. Water was nice and hot but diverter to get water to shower head was broken.

The staff was friendly and helpful. The exercise room is well stocked with an assortment of equipment to use. I think it is a good value.

Good deal for the price, beds were very comfortable. Lacking in some housekeeping areas such as hand soap and hand sanitizer in public areas.

I travel constantly and I was completely disappointed with this hotel.. no one was at the front desk for check in. I reserved a non smoking room and the room I got smelled like a ashtray.. the eggs served for breakfast were cold.. I probably should just quit. I was just disappointed

Room was spacious. Bed was comfy. Huge pool area with an arcade and play area. Very quiet hotel. I would recommend this hotel to all types of travelers. I was on business but would definitely bring my family back next time.

My biggest issue was lack of communication. We were several families wanting to hang out and have the kids swim. There were two birthday parties going on in the common area by the pool, because they rented a space and not a room they were allowed to occupy all the tables. We as guests of the hotel were not allowed to have a table until the parties were over. Again this was just not communicated to us upon our arrival. The whole point we booked with this hotel was so we could have pool side rooms and hang out as a group. We were finally able to do so but only from 7-9, this was after the party people finally left at 645p and then management told us lights out at 9pm and we had to go back to our rooms. I paid $113 to hang out as planned for 2 hours. Had I known we all would have gotten rooms some where else. On top of all that the birthday party people started a fight with us because we were “ near them” but again we had no idea we weren’t gonna be able to be outside of room hanging out until their time was over. There were other issues outside of that like no hot water, toilets not flushing and mold but we were willing to look past that because we just wanted to be able to hang out and let the kids swim. So much more happened but again just lack of communication and knowing the rules