I was so surprised by this Westin. There were a few issues during our one night stay. Tub had hair in it. The thermostat didn’t work properly. It was much hotter than it read. We got up all night to keep turning it down. Had to set at 60 to even be comfortable and it was still hot. Then in the am, there was no hot water. We called and they said it would be an hour. I had to leave for work so we had to get dressed and go. I suggested (kindly) at check out that they may want to consider an automated call or note dropped off if guests will not have hot water and was told it’s impossible because they have 300 rooms. I let it go. I’m sure they were getting an earful. Just overall a really bad experience. I’d definitely stay somewhere else. Not at all what you’d expect from a Westin.
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Verified traveler
29 tháng một, 2024
Everyone was very friendly & helpful. We had no issues with our room and had a very nice weekend. We would definitely stay at the Westin again and would recommend it to others.
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LaShydra
23 tháng một, 2024
I would have really loved my stay at The Westin, but while I was gone to an event, something was stolen out of my room! I assume housekeeping either took my item or threw it away. Either way, I am out of my expensive facial serum. I guess since it was so small, they thought I wouldn’t notice but I did! Security came and took my information but never followed back up with me!
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Hayden
2 tháng một, 2024
The room was really clean and nicely put together. It had all the amenities we needed and was perfect for our night out on the town. Would recommend and will go again!
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Michael
30 tháng mười hai, 2023
Excellent location that was a 15 minute walk from the Browns stadium. Staff was all very friendly and helpful. Also, my room was upgraded free-of-charge from a king to two queen beds when I requested a cot for room to accommodate a 3rd adult.
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Karla
30 tháng mười hai, 2023
Check in was a breeze with Jen. This hotel was so close to Browns stadium. We stayed here for Indians game too. Valet parking is perfect. Beds and pillows comfortable. Big rooms. Very nice hotel without an outrageous price.
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Kristin
30 tháng mười hai, 2023
The trip started meeting Alice, who was absolutely incredible! She was excellent. The room was comfortable and clean. We at breakfast in the Westin Kitchen and Courtney was our waitress. She was incredible as well and our food was perfect!
The only complaint would be that our room fluctuated temperature even with the air/heat on but it was a minor situation
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Chris
29 tháng mười hai, 2023
Very easy check in. Was able to check in early. The rooms are a good size. With a couch and desk
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Biện pháp bảo vệ sức khỏe
Sạch Sẽ
4/5
Vệ sinh và khử trùng
Phòng được khử trùng giữa các đợt lưu trú
Tiện nghi
Tiện nghi phổ biến nhất
Sân golf
Phòng xông hơi
Phòng gym
Chỗ đậu xe riêngPhụ phí
Bar
Sân chơi bowling
Nhà hàng
Cà phê
Phòng họp
Nơi chứa hành lý
Gọi điện đánh thức
Dịch vụ lễ tân 24 giờ
Wi-Fi ở khu vực công cộng
Phòng gym
Bar
Nhà hàng
Cà phê
Phòng họp
Nhà hàng
Nhà hàng
Không còn thông tin nào khác
Xem thêm
Câu hỏi thường gặp
Thời gian nhận phòng và trả phòng của The Westin Cleveland Downtown?
Thời gian nhận phòng là sau 16:00 và trả phòng là trước 11:00.
The Westin Cleveland Downtown có những tiện ích và dịch vụ nào?
The Westin Cleveland Downtown có những tiện ích và dịch vụ sau: Cho phép mang thú cưng (phụ phí), Sân golf, Phòng xông hơi.
The Westin Cleveland Downtown có cung cấp bữa ăn sáng không?
Có, The Westin Cleveland Downtown có cung cấp bữa sáng.
Sân bay nào gần The Westin Cleveland Downtown nhất?
Sân bay gần nhất là Sân bay Burke Lakefront, cách khách sạn 1,3km, ước tính 18phút di chuyển bằng taxi.
The Westin Cleveland Downtown có dịch vụ đưa đón sân bay không?
Không, The Westin Cleveland Downtown không có dịch vụ đưa đón sân bay.
The Westin Cleveland Downtown có hồ bơi không?
Không, The Westin Cleveland Downtown không có hồ bơi.
The Westin Cleveland Downtown có chỗ đậu xe không?
Có, The Westin Cleveland Downtown có chỗ đậu xe.
Giá phòng ở The Westin Cleveland Downtown là bao nhiêu?
Giá phòng tại The Westin Cleveland Downtown phụ thuộc vào ngày, chính sách của khách sạn và các yếu tố khác. Để xem giá phòng, xin vui lòng tìm kiếm theo ngày quý khách muốn đặt phòng
The Westin Cleveland Downtown có gần nhà ga không?
Ga gần nhất là Cleveland Lakefront Station, cách khách sạn 980m. Xem bản đồ