Tài Khoản Khách
ngày 13 tháng 7 năm 2022
I with the receptionist and a young child playing on the other reception computer.Once in the room I couldn’t find the internet code so phoned down to reception. The phone rang and rang and eventually cut out. I went downstairs to find the receptionist eating a large tub of ice cream and on her phone - no wonder she didn’t answer! The room felt damp and the carpet and sofa looked dirty, with stains on the sofa. Although the bed was made each day and was extremely comfortable, the room always felt dirty. As for the air conditioning, oh my goodness was it loud!! On the first day I forgot to put my earrings in, I had left them on the bedside table! They were gone when we returned that night! I didn’t report this as they were cheap costume ones, but I didn’t leave anything lying around after that! On the second day the lifts weren’t working so had to use the staircase only to find someone had thrown up in the corner. Apart from one receptionist, we were actively ignored when we went past. The hotel was not cheap and to say I was very disappointed is an under statement. There are not many hotels in this area, so we didn’t have any option as we were visiting family, but I don’t think I would stay here again.
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