Mercure Bandung Nexa Supratman

Các đánh giá Mercure Bandung Nexa Supratman

Mercure Bandung Nexa Supratman

Jl. Supratman No.66 - 68, Cihaur Geulis, Kec. Cibeunying Kaler, Cihaur Geulis, Cibeunying Kaler, Bandung City, West Java, 40122, IndonesiaXem thông tin khách sạn
Mercure Bandung Nexa Supratman
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Đánh giá của khách

4.4/5
Rất Tốt
93 đánh giá
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.2
Dịch vụ4.4
Vệ sinh4.5
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Vị trí tuyệt vời(15)
Bữa sáng ngon(9)
Omrdh
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 11, 2024
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 12, 2024
Mercure Bandung Nexa Supratman is a well-regarded hotel in Bandung, Indonesia, known for its comfortable accommodations and convenient location. Guests have praised the hotel for its cleanliness, friendly staff, and proximity to various dining options.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern.On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung SupratmanKind Regards,T. Ben AlhajjGeneral Manager
Hana Jaff
Phòng đôi Deluxe
Lưu trú vào thg 11, 2024
Vợ chồng
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 22 thg 12, 2024
The room is spacious with the large bathroom too.very clean.the staff are friendly.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mrs Hana,We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern.On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung SupratmanKind Regards,T. Ben AlhajjGeneral Manager
Người Dùng Ẩn Danh
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 10, 2024
Gia đình
8 đánh giá
3.5/5
Đăng tải vào 27 thg 11, 2024
The room is spacious enough for two people, but if you have young children, it might be necessary to book a larger one. Everything was perfect during my stay here, except for breakfast. My family was dissatisfied with it because it's unpalatable. I am hoping that the chef/cook can improve their cooking skills as some of the food tends to be salty and blendy. A week prior to checking in, we requested connecting rooms, but unfortunately they did not comply. That's not a big deal.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for bringing this matter to our attention and I apologize for the situation you’ve been experience recently .It is with sincere regret that we note your dissatisfaction with our service and facilitiesI am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope you will give us the opportunity of welcoming you again in Mercure Nexa Bandung SupratmanKind Regards, T. Ben Alhajj General Manager
Aria
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 6, 2024
Vợ chồng
5 đánh giá
3.2/5
Đăng tải vào 8 thg 7, 2024
I booked for 2 nights and arrived around 4 PM. The check in process was smooth. After that i took a nap and woke up at 6 PMby the noise of people chatting from the room besides me. Turns out it was their TV noise and clearly heard in my room. I straigth up called the front office and waited, no one came. 5 mins later i called again and no one came. I stormed out to the front office because clearly no one cares met with the security. Instead of apologizing he said that he just about to checked. I was really upset and only after that they aware and tried to handled my situation. Finally after long discourse i moved to another room and promised to be moved to bigger room the next day since that night it was a full booked night. Moved to the new room, but it was a twin bed room merged into one (i reluctantly agreed, because my wife already said ok). Next day moved to bigger room, i believe it was the suite found out in the morning that the sheet was no clean (picture 1). To top it off, the room accoustic was as bad as normal room. I stayed in the furthest room of the corridor, but they open the corridor window and let the road noise got in the building. I woke up by the noise of parking attendant whistle (the loud one). Their suite has bathtub, but the hot water only warm. So when you want to take a long relaxing bath, the water became cold really quickly. My wife was asking for a shower cap, again i had to called twice to get it. Their service was really slow. I was too tired to complaint again, so better just pack my things and checked out from the hotel. If you looking a place to relax and get a good rest, find another hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr AriaWarm Greetings from Mercure Nexa Bandung SupratmanPreviously, on behalf of the Management of Mercure Nexa Bandung Supratman, I would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review of our hotel.We really regret what happened to you and your family. Management has taken preventive steps and disciplinary action internally at Mercure Nexa Bandung Supratman so that similar incidents do not happen again.Once again we would like to thank you for the review given, we are waiting for you and your family to return to Mercure Nexa Bandung SupratmanWarm regards,T. Ben AlhajjGeneral Manager
Người Dùng Ẩn Danh
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 1, 2025
Người đi công tác
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2025
Good food good place good location near shopping center and city
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Warsito Sugito
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 3, 2024
Gia đình
12 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 4, 2024
first time we are staying in this hotel. but, really - really nice. verry good room and facilities and food as well. please improve the swimming pool or you can add mini zoo. i believe most of guest bringing they are kids to staycation.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr Warsito, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Sainisaidi
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 9, 2024
Vợ chồng
9 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 24 thg 10, 2024
We are happy with the stay ! Everything seems fine for us! Breakfast was excellent!
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Sainsaidi, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
aga
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 7, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 8, 2024
hotel near Gedung Sate, Taman Cilaki, Taman Ciliwung which is famous for its food places in Bandung. The breakfast is varied and serves delicious Indonesian food
Dịch
Phản Hồi Từ Khách Sạn: Kepada Bapak Aga yang terhormat,Kami sangat berterima kasih atas komentar yang sudah diberikan mengenai kunjungan Bapak di Mercure Bandung Nexa Supratman. Sangat menyenangkan bagi kami untuk menerima tanggapan positif.Kami yakin bahwa ulasan baik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih telah memberitahukan pengalaman Bapak, dan kami berharap kunjungan Bapak berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Salam HangatT. Ben Alhajj General Manager
Người Dùng Ẩn Danh
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 7, 2024
Closed to gedung sate and lot of restaurant nearby. Room was clean and the service from check in tp check out was fast.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Fadfiq
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 10, 2024
Great location. Everyone of the hotel staffs were very polite and helpful..
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr Fadfiq,We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Tài Khoản Khách
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 23 thg 6, 2024
Strategic Location, all staffs are friendly and super helpful. Room is clean and comfortable. Breakfast is just ok but the fruit serving is so small. Overall is great, will come back whenever we visit Bandung. Thanks
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
foolamak
Phòng Ưu Đãi Không Hút Thuốc(giường đôi)
Lưu trú vào thg 4, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 7, 2024
Hotel was very near to the airport. Service was top notch. Bedding and room facilities was comforting and warm.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mrs Muhammad Afdal,We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern.On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung SupratmanKind Regards,T. Ben AlhajjGeneral Manager
Tài Khoản Khách
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 9, 2023
Người đi công tác
6 đánh giá
3.5/5
Đăng tải vào 18 thg 10, 2023
Hotel does not provide handsoap for toilrt. had to ise shampoo or bath gel thats in tje shower. requested for it and tehy dekivered hiwever tje next day the cleaner threw away and did not resupplied. xje working table had no lamp it was too dark so I requested for a lanpshade whixh they provided
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Brandon
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 1, 2025
Một mình
3 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 17 thg 3, 2025
Good seafood & massage nearby
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Brandon,We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern.On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung SupratmanKind Regards,T. Ben AlhajjGeneral Manager
Juls D
Phòng Superior với 1 Giường đôi
Lưu trú vào thg 9, 2024
Một mình
6 đánh giá
3.5/5
Đăng tải vào 10 thg 11, 2024
Just stay for one night.. I can say was OK
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Juls,We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedbackWe are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern.On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung SupratmanKind Regards,T. Ben AlhajjGeneral Manager