Home2 Suites by Hilton Chongqing Jiangbei

We were so surprised how spacious the hotel rooms are! We really enjoyed our stay and the staff was friendly. On the last day the coffee machine was self cleaning during breakfast so we were sad we couldn’t drink coffee, however the hotel is great

Location of hotel is good. It is just opposite a big shopping centre (Mosaic Chongqing), so it's convenient to get food, drinks, shopping. Have Chinese & western food. DIY laundry at level 2 (beside the fitness room) and it's free. There are 2 washer and 2 dryers. The front desk Ms Lauren is extremely helpful. My mandarin is not good and she helped my family and I for our 3D2N stay. I would like to commend Ms Karen for her outstanding customer service :-) I'm a Hilton Diamond member but room didn't get upgraded. First day the remote controller to the toilet was missing. Phone in the room has no instructions as the ""instruction paper" pasted on the phone was missing. Nevertheless, these are small matters. Compensated by Ms Lauren's awesome service.

Delicious breakfast and I really liked the free laundry in this hotel.

非常好，特別是前台小田非常熱情，而且幫我們升級成了套房，我太滿意了，一進房間還在説這個房間我幺兒肯定會嘿喜歡，但是這次出門辦事沒有帶他。下次如果有機會會繼續入住。唯一不足的就是沒有安裝紗窗，其他方面都覺得很好，對面就是東原商場，吃飯逛街也方便。100分！！！

此家酒店給我留下了深刻的印象，從房間設施到服務都讓我非常滿意，房間很大，也是非常敞亮，健身房的器材很多，還有洗衣機和烘乾機，都是24自助的，酒店管家很貼心，工作人員小李非常熱情，為我的重慶之旅推薦了很多景點，真的很愉快！值得好評

早上的飛機上午就到了酒店，前台接待看我們帶了小朋友，幫我們升級了親子套房，寶貝住的很開心，退房的時候前台小霞還送了小朋友伴手禮和娃娃，這次入住很滿意，好評！

訂的親子房衞生堪憂。小朋友睡了第二天早上起來臉上起小紅點。早上準備洗頭的時候看到吹風機格子裏還有一條紅色內褲。簡直噁心壞了！ 酒店來2次協商從房費8折到5折。真的很有意思哦～中間還給我説這個房間之前是領導來住的。那意思是領導住了給我留個內褲在這裏也能希望我理解…我真的理解不了。酒店衞生一直都是大家關心的問題。窗户地板等細節處有點灰就算了。這些都不想拿出來説的。但是這樣的處理結果和方式。第一讓人很不舒服。第二結果也讓人不滿意。那衹有投訴到總部了。 奉勸帶娃的還是不帶娃的都不要選擇這家酒店了。衞生差 服務也差

酒店檔次高，裝修豪華，交通方便就在地鐵站旁邊，出行非常方便，前台辦入住的小妹和小楊都非常熱情，非常好的一次入住體驗，為這次短暫的旅遊增色不少，值得推薦。

客房入住體驗不錯，酒店可以免費停車，前台小輝的服務態度很不錯，前台還有自助音飲品區可以休息，早餐也很豐富，客房清潔也很到位，下次入住還是會選擇這裏。