Xiaoxiaoqin B&B (Hongya Cave)

We checked in on the 13 and was shocked by the condition of the room. On pictures, it was nice, in reality, it is covered with dust and grime. I do not know if housekeeping is done by landlord or butler, but it is pretty sad. We booked the lijiang room which is for 4 rooms. The 4th room is actually the balcony of the apartment, boarded up. They used a cloth to block the apartments stairwell from view. The cloth was dusty and the view scary so my daughter refused to sleep in that room. She even thought the odd attachment on the wall was a cctv. It didn't leave a pleasant feel. The toilet was old, and not cleaned properly. What was interesting was our toilet is a world of difference from another room from the same seller. I conclude that other rooms had been upgraded but not my room. This is a clear misrepresentation. It should be clearly stated that this room is not renovated, unlike the other rooms. We were so traumatised by the room and checked out immediately that night and moved into a hotel nearby. The seller refused to refund the amount due to their "strict non-return" policy, so trip.com stepped in to compensate a small amount. We booked 4 nights, and that is not a small sum, since this room is the largest of the lot. It is a buyers beware kind of situation. Trip.com should step in and put a disclaimer for this room. Both Trip.com and this seller should do better. Attached are photos that are clearer representation of the room Location-wise, it is ideal as it is nea hongyadong, but it is in an old building, and the corridors are dark and eerie, with sensor lights that come on when u walk past.

房子很乾凈，舒適，寬敞，佈局也很好，隨手一拍都是大片，特別喜歡的就是兩個房間的落地窗，很完美的能看到窗外的江景和洪崖洞，很滿意，很滿意，店家人也很好，謝謝招待，下次再來！

房間很不錯。風景秀麗。周邊都是景區。距離輕軌也不遠。很喜歡^_^i。下次還住這裏