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Đánh giá đã xác thực
Vị trí4.6
Trang thiết bị4.6
Dịch vụ4.7
Vệ sinh4.7
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Tất cả đánh giá(49)
Đánh giá tích cực(49)
Đánh giá có ảnh/video(5)
lachlan
Lưu trú vào thg 10, 2024
Người đi công tác
1 đánh giá
3.2/5
Đăng tải vào 30 thg 10, 2024
Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Tài Khoản Khách
Lưu trú vào thg 7, 2024
Người đi công tác
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 21 thg 7, 2024
Best location with best view.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Tài Khoản Khách
Lưu trú vào thg 7, 2024
Người đi công tác
6 đánh giá
3.0/5
Đăng tải vào 17 thg 7, 2024
First time to Bangladesh I think is good !
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Tài Khoản Khách
Lưu trú vào thg 5, 2023
Người đi công tác
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 2 thg 6, 2023
They should check the faulty of the room properly before handling to guest, I had a bad experience in Bath tub
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View , I look forward to welcoming you back. Sincerely, Mohammad Salah Uddin Duty Manager Radisson Blu Chattogram Bay View
Serena
Phòng Cho Khách
Lưu trú vào thg 11, 2024
Người đi công tác
29 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 11, 2024
lovely rooms
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely,Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Thomas Marie Anne Philippe
Lưu trú vào thg 4, 2023
Người đi công tác
22 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 9 thg 5, 2023
Nice hotel, clean, friendly staff, nice breakfast, great pool !
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View , I look forward to welcoming you back. Sincerely, Mohammad Salah Uddin Duty Manager Radisson Blu Chattogram Bay View
Arif Akhanda
Lưu trú vào thg 6, 2024
Một mình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 6, 2024
Very Good
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
CHAN WON
Lưu trú vào thg 2, 2023
Người đi công tác
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 27 thg 2, 2023
Best hotel in Chittagong
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View , I look forward to welcoming you back. Sincerely, Mohammad Salah Uddin Duty Manager Radisson Blu Chattogram Bay View
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely,Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View, I look forward to welcoming you back. Sincerely, Hamidul IslamDuty Manager. Radisson Blu Chattogram Bay View
Ruby8383
Lưu trú vào thg 7, 2024
Người đi công tác
47 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 11 thg 8, 2024
已經是當地最好了,大堂挺氣魄的,房間有點舊了,中規中矩沒啥毛病也沒啥亮點,方便和客户見面。
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View , I look forward to welcoming you back.Sincerely, Mohammad Salah UddinDuty ManagerRadisson Blu Chattogram Bay View
VTI
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 8, 2024
Người đi công tác
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 10, 2024
吉達港這個酒店應該是最好的了
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Người đi công tác
26 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 10, 2024
感覺很安全,衞生也不錯
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
아이구!
Lưu trú vào thg 5, 2024
Người đi công tác
103 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 26 thg 5, 2024
치타공에서 가장 좋은 호텔입니다
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View