Hotel Indigo Cleveland-Beachwood

Nice hotel with friendly staff who where happy to help, Good breakfast options & a steak house restaurant attached for dinner if you want, otherwise there’s a lovely Chinese restaurant across the road & a convenience service station pretty much on your door step. Easy Uber into the city & airport. Enjoyed my stay.

給公司出差人員預訂的，不錯

We were overcharged for the stay. And staff were surprisingly indifferent to the issue. Still not resolved. We booked through IHG. Breakfast service was very slow. A 50 minute wait to be served meal after placing order. And staff were not at all attentive.

No! Do not stay here! There are better hotels in the area. By the pictures this looks like it’s a cool hotel. It is not!! The rooms were run down and dirty. We had a big stain on the chair in the room. The room had a funny smell, coming from the air conditioner. The bathroom was gross!! Mildew in the grout everywhere. Really disgusting!!!!! The walls were scratched up. They only leave you 2 towels , so you have to keep asking for more. They put conditioner in the shampoo. There were only plugs on one side of the bed!!! Not enough staff!!!! The chef didn’t show up one day for breakfast so the wonderful L’tasha who takes the orders had to make breakfast for everyone. She was the best part of the hotel. The staff that was here was nice, but this hotel needs some MAJOR help!!!! Not worth it and I would suggest staying elsewhere!!!!!!!

This hotel is clean, comfortable, and stylish. The staff is friendly. However, a man exited the hotel and wandered around me and my vehicle making me quite nervous, because he was acting strange. When I went inside to get away from him, I heard some employees debating about calling the police. I feel like someone should have come out to check on me. I was out there alone with the man they obviously felt like was a concern. Maybe they were doing the best they could. I don't know. In the end, nothing bad happened and the hotel was nice.

Aaron at the front desk had impeccable customer service. He was very personable and quickly answered our questions about the area with a smile. The entrance area was clean and attractive, and the bed was really comfortable. I liked the green space in the center of the hotel and I will recommend the hotel to my friends who travel with their pets.

This hotel was so nice and the lady Sierra at the front desk was lovely. We stayed in a suite. It had a living room area with bathroom and shower and a separate bedroom with another bathroom and shower. It was very quiet. Would stay here again and the Indigo was awesome

Hotel was fine for price point. Nothing fancy but clean and easy to find. Good alternative if heading into Cleveland. Shower water pressure was not great. Friendly staff. Plenty of parking. Did not try attached restaurant. Solid IHG option.

The place was clean. People were pleasant. Sofa in our room was sadly in need of replacing....sunken seats. Darn Direct TV never did work right, kept cutting out, saying no signal, although we reported trouble with it at 9am, front desk person indicated she'd have someone take care of it that day, and we didn't return until 10pm. The only bar is in the attached restaurant next door, which closed at 10pm.