Galaxy Minyoun Chengdu Hotel

Hello fellow travelers! I recently stayed at a hotel in the city center and wanted to share my experience, which had a mix of positives and negatives. Initially, the hotel had a pleasing appearance, but unfortunately, the overall service and cleanliness left much to be desired. Upon arrival, I encountered a chaotic scene at the front desk, with a lot of noise and commotion. This continued during the check-in process, which was quite bothersome. Once I entered the room, I noticed a pleasant view, but my disappointment grew when I realized that the room wasn’t adequately cleaned. To make matters worse, I discovered that the toilet paper roll provided was clearly used and not new. This was completely unacceptable and a clear violation of cleanliness standards. Furthermore, I encountered issues with the shower head. It didn’t function properly. In addition, the shower head and fixtures were covered in limescale, indicating a lack of maintenance and attention to detail. To add to the list of disappointments, the scale provided in the room for weight measurement was non-functional. This was an inconvenience, especially for those who rely on accurate weight measurement during their travels. I believe it’s crucial for hotels to prioritize cleanliness, maintenance, and guest satisfaction. Discovering a used toilet paper roll, encountering a faulty shower head, and experiencing a non-functional scale were major letdowns. On a more positive note, the hotel’s breakfast was average, nothing exceptional. Since I’ll be staying in Chengdu for two more days, I decided to switch to another hotel. Regrettably, I won’t be considering this hotel for future stays. I hope this feedback will serve as an opportunity for the hotel to address these issues and improve their overall service, cleanliness, maintenance, and attention to detail. As travelers, it’s important for us to share our experiences to encourage better practices in the industry. Wishing you all safe and pleasant travels! #FALtravel

Thanks to Lydia for the good service. And the helpful staff at the breakfast room Great pool and nice gym Comfortable bed

Exceptional location, desk service and clearness. Very nice Japanese restaurant on 2nd floor

Room 2605 was excellent. Highly recommended. Garey Li was really good in helping me to settle down here at this Chengdu hotel. The swimming pool is excellent plus the fitness gym was good

Nice rooms, comfortable beds, good breakfast, friendly staff and the location in the center of Chengdu is good. The swimming pool was not comfortable. Very cold and no nice decoration.

Very satisfied with the stay. The location is great , close to the metro station, great view from the window, was living on 24th floor. The room service is very warm. Nice, tidy room

Large rooms, good breakfast, nice view

各方面都住的挺不錯的哈，入住前有管家夏天小姐姐提前聯繫，詢問了住店要求，及時跟進入住情況，回覆及時有效率，態度非常友好，五星點贊。酒店位置不錯，靠近華西又位於市中心，出行方便交通便捷。不錯哈，五星點贊👍。

酒店環境很好，位於市中心，地理位置好，周圍交通也很方便，房間舒適衞生，特別是管家小靳服務專業熱情，樂於提供各種幫助，還幫我免費升級了房型，也介紹了會員禮遇，早餐也非常豐富。入住的是江景房，窗外風景很好。出差酒店首選，強烈推薦！！！