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Beijing Mama
Phòng đôi Deluxe
Lưu trú vào thg 7, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 7, 2024
We love this hotel. Staff were friendly and this lady: 阳阳晓明 was very friendly and helpful, giving us tips and suggestions on where to go. If you need help when booking this place, just add her. She will translate the messages you send ber using her wechat's translation app. On our first evening here we crossed the road outside the hotel and had a lovely time exploring. See pics to see what it looks like :-)
Dịch
6/13
Phản Hồi Từ Khách Sạn: 【 Welcome fruit 】【 Butler service 】 Dear guests, thank you for taking the time to review our hotel. Your recognition of us is to encourage all our partners, so that every customer has a good stay experience is also what we have been pursuing. Your satisfaction is the best affirmation and incentive for us. We will continue to work hard to better improve the service, looking forward to your visit again. I wish you a happy life and smooth work! -- Marketing Department of Holiday Inn Changcheng
Claudia
Phòng Duplex - có tầm nhìn (Giường đôi)
Lưu trú vào thg 5, 2024
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 21 thg 5, 2024
We are there only for 1 night but we enjoyed our stay.
Dịch
Phản Hồi Từ Khách Sạn: 【免費停車+歡迎水果+專屬管家+免費停車】尊敬的貴賓您好!非常感謝您對我們的認可,酒店定位於高鐵站14公里,普寧機場24公里,酒店庭院能讓您享受到大自然的清新,在您入住期間,酒店管家24小時為您服務,有任何需求我們都會給您提供最便捷的服務,期待您再次光臨,我們一定加倍努力,祝您生活愉快,天天開心~~ ---營銷部
Người Dùng Ẩn Danh
Phòng Đôi Cao cấp
Lưu trú vào thg 5, 2024
Gia đình
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 5, 2024
Great location in the center of interest of ChengDe. Easy to reach any places to visit. Rooms are clean and tidy. The staff is very kind and the food is great too
Dịch
Phản Hồi Từ Khách Sạn: 【 Close to a large shopping mall 】【 Multi-function Banquet Hall 】 Dear Guest: Hello! Thank you very much for your 5-star praise, getting your recognition is our greatest honor, but also give us the greatest motivation, let us continue to improve in the work, innovation, we always believe that good reputation must be from the most sincere customer satisfaction recommended out. The hotel is located in Chengde City, Shuangqiao District, Pule Road 18, the north of the hotel, the west of Wulie Road, across the river and China's largest imperial garden summer resort echo, is your visit to Chengde, we will be happy to serve you. -- Marketing Department of Holiday Inn Changcheng
NhiPhiDaLu
Phòng Deluxe Tiêu chuẩn
Lưu trú vào thg 9, 2023
Gia đình
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 10, 2023
Great swimming pool and spa. Restaurant for dinner was delicious. Perfect location at the riverside to have a walk in the evening.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, hello! Your evaluation is like a warm stream flowing into our hearts, making us drink like a spring in an instant. Your satisfaction is our eternal pursuit and motivation. I am glad to see that our warm and enthusiastic service can leave you with unforgettable and wonderful memories even after leaving. We have been working hard to add a unique and thoughtful touch to each guest's stay, enabling them to have a satisfactory stay experience. Clouds think of clothes, flowers think of appearance, and spring breeze touches the threshold with dew. Changcheng Holiday Inn is honored to add a brilliant rainbow to your journey! I hope this journey at Changcheng Holiday Inn can become the warmest flower in your memories, blooming on your brilliant path of life—— Changcheng Holiday Inn Marketing Department
Tài Khoản Khách
Phòng Đôi Cao cấp
Lưu trú vào thg 5, 2023
Một mình
19 đánh giá
3.5/5
Đăng tải vào 9 thg 7, 2023
Good location along the river; not too far from Chengde's main attractions. Decent enough bed but lacking proper air-conditioning. Staff spoke no English, of course, but what should one expect in China?
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, hello! All of our staff adhere to the spirit of pursuing excellence, and through our meticulous care for every guest, we create joy and unforgettable memories of being in a foreign land. Due to the sincere support of countless guests, we will continue to work hard to improve the quality of our products and services, and become the best hotel in the hearts of every guest! Thank you very much for your support and affirmation—— Changcheng Holiday Inn Marketing Department
Maria Inmaculada
Phòng Đôi Cao cấp
Lưu trú vào thg 7, 2022
Du lịch cùng bạn bè
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 1 thg 8, 2022
My experience was overall good, but the bathroom of the room I booked for the first night (single, queen bed) was so stinky at night that I could not bear it. I called the concierge, and the maid came to clean the bathroom (they were very fast= good service) but the problem is in the pipes, not in the cleanliness, (it was very clean) so spraying a bit of air freshener won't solve the problem. I changed rooms the following night.
Also, it was quite noisy at night and in the early morning, they should keep an eye on noisy guests.
Last thing, but not less important, people were smoking inside the hotel corridors and it was stinky. The management should try to enforce the rules of non-smoking. I understand that know nobody in the hotel wants to call on the smoking clients, but not enforcing the law results in other clients being unhappy too.
All in all, I would probably stay there again.
Dịch
Phản Hồi Từ Khách Sạn: Honorable Guest: Thank you for your choice of Changcheng Holiday Hotel!You've honored us with your presence! It is regretable to receive your feedback about an unpleasant stay. About the smoking problem you mentioned,we’ll pay more attention to it and minimize the occurrence of such problems.And we also would like to provide non-smoking floor follow your notes next time .As for other issues,we arranged for maintenance by engineering staff. Express our apology once more and Thank you for your suggestion to urge us to make progress.We sincerely look forward to your coming again and wish you a nice trip and all the best!