DoubleTree by Hilton Cheltenham-Cotswolds

We stayed during our Cotswold trip. Great location and amenities.

This hotel is decent for a weekend in Cotswolds if you’re driving given you’ll need to drive 30ish mins to the main areas. Overall feedback is that this hotel is average. Full feedback below: 1- breakfast: limited selection, tight timings, doesn’t cater for all dietary requirements; if you pay £5 they bring you breakfast in bed! 2.5/5 score 2- location: decent if driving, 30mins away from main Cotswolds touristic places and Lidl right next door; 3.5/5 3- room cleanliness: 5/5 no issues here room was clean 4- room specifics: we asked for a double bed and they instead gave two single beds pushed together making it look like a queen bed. It hurt our backs to much given as a couple we couldn’t sleep in the middle of this supposed queen bed given the hard lining of the single bed edges hurt our backs. The room itself is big. Bed terrible. Bathroom very nice. But given the bed situation I can’t score above 1/5 here overall given my back was truly hurting. 5- security: this was the most dangerous hotel I’ve ever slept in which gave us anxiety. When I say dangerous I don’t mean we witnessed any crimes whatsoever. It was the fact that anyone, literally any random strangers from outside can come inside the hotel literally all the way to outside your room because there is no security, for example lifts that require a keypass or doors requiring such either. All main doors were fully open at all times. I literally only needed my keypass to get inside the room but I could’ve been anybody getting in. This elevated the stress levels to pretty high given we didn’t feel comfortable walking down the corridors and all. Score 0/5.

Great location and spa facilities

Strategic location, driving distances to major attractions near Cotsworth and Bath. We had good time here. Thank you for the memories

We have welcome fresh baked cookie given by the staff who did the check in for us. She is nice and friendly and provided us info for the hotel facilities. There is car charge for electric car. Although the cosy double room is bit small, it is value for money for our stay. The restaurant for breakfast, the view is beautiful especially with sunny weather!

The supplied soap of the hotel from the previous customer was left in the bathtub and the room seems like it WAS NOT CLEANED ! & the duvet have stain ! SO HORRIBLE !