Kingsmuir Hotel

There was no staff present, only intercom and mobile phone, but was alright. The room and environment was alright for basic needs and one night stay. It'd be better if the heater could be stronger. The toilet of the original room leaked, but the staff acted quickly upon we called, and immediately swapped our room and transferred the refund to me!

Colleagues were aghast at choice, but if you're happy with basic and go in eyes open then the room was functional, tidy and clean. Had necessary bed, bathroom plus a fridge and microwave if needed. A little bit cold and slightly noisy till traffic died down given old windows but did the job just fine and well for the price. Don't expect Ritz, but fair quality for the price paid.

This was a very basic hotel. It was clean and tidy but what really made it for me were the little extras that you don’t normally now get. There were actual biscuits, fresh fruit, milk, yogurt, orange juice, water bottles in a fridge in the room and also an microwave and even soap and shower gel that weren’t in a wall decanter. Totally unexpected but gratefully received. I would definitely stay there again m. Well done .

Only stayed one night and was no need for contact with staff hence average score. Comfortable room, en suite bathroom, did not use them but items were provided for a basic breakfast, cereal, porridge pack, milk, tinned fruit, yogurt, cereal bar. Plenty of tea and coffee provided. Fridge in room.

Functional clean room. Great for someone who just needs somewhere to stay for a night or 2 and isn't fussed about extra facilities

My room was double booked and a person entered the room after I resident. He did have a booking and he had the correct codes, same as mine, to enter the building and the room.

High ceilings, multitude of plug sockets, good amenities for the price, good position and pleasing views. The codes for the front door and room were initially a pain, but I came to appreciate not having to lug a key around with me.

The Kingsmuir continues to be an option for short stays in Cheltenham. The breakfast options have been reduced over the years and no noticable maintenance has been done. It has limited parking, and with a change in the rules for street parking due soon, this may become a problem. Maybe the hotel can secure guest parking when the area around is residents only, (some other hotels in Cheltenham have this)

There is no personal in the hotel. All doors are saved by codes. The codes are in advanced mailed. The chamber was more or less out dated. The bed was ok. Breakfast is not served. You had to pick up a couple of eatables out of a fridge, that does not work properly. Sometimes is was working, but all of a sudden it stopped working and a lot of water was down on the bottem of the fridge. I haven't seen anybody of the staff during my stay in the hotel. In my absence during the day is the room always cleaned. That's why I haven't paid my stay in the hotel. I am absolutly willing to pay. Let the staff contact me.