Stay Express Inn Chattanooga

Large gaps in doors causing interrupted sleep during the night. Immigrants are a problem at night partying and having no consideration for others sleeping at 3 am. Obvious probplem with employees not intervening with noise issues. Recommend you have ear plugs while sleeping.

Recent cosmetic renovations. There was still an extreme degree of decline in the floor from entry to back of the room that was unbalancing. Water temp and pressure were great! Bed was firm and seemed clean.

Quiet, peaceful place to stay. Convenient to get to. Enables you to enjoy the views in day light versus going through in the dark. Clean and easy to get to. Food nearby works well for a stop on trip. Water pressure is great.

We checked in after 7 PM could not get into lobby had to go to little window Did not give a great impression of area. Got room key went to room which was on the back side of the property next to an overgrown fence. Key would not unlock door. Went back to little window at lobby they issued new key and called maintenance. He arrived in about 20 minutes with a can of WD 40 and sprayed the lock. Still would not open so he sprayed it more this time hit it with his fist. Door opened. Sprayed it more with WD 40 which was all over the floor when we entered making it slippery. Never cleaned it up. Could smell WD 40 all night. Told us to just push harder on door handle and hit it with fist if needed. Did not feel secure at all. This has been our mid stopping point for several years Never again. No coffee in lobby in morningt.

Rooms were beautiful, clean and comfortable, the neighborhood is great, but the 4 people I interacted with during my stay were there absolute best! Highly highly recommended! I'm not a guy that leaves reviews, but this is well deserved! Stay and see for yourself!

The hotel was ok … but it was never noisy. And the room hotel is Cement not Carpet or tile..

BEWARE!!!! The cleanliness ratings and ratings over all didn't lead me to expect a roach motel. The renovations were great but despite "clean surfaces", we saw the first roach running across it as soon as we stepped in, and two more on more investigation. A sign at the entry indicated wi-fi might be spotty due to "inclement weather" but despite the weather being fine, there was no wi-fi available in the room to find another motel for the night when we decided we couldn't sleep with the bugs and little curlies stuck in the sheets. The parking lot in the back where we were assigned was super scary. The reception area at night is barricaded with plexiglass and a little window. I should have dug deeper into reviews that recounted the same experiences. Don't be fooled by the discounts and high scores! We left, no refund, and found another chain motel in the area and slept comfortably but out our reservation. BEWARE!!!

Dirty and creepy rooms. Criminal activity in the parking lot. Spend the extra money and go down the street.

We had to spray the bed down it had a bad odor. Customer service was good.