Hyatt Regency Changshu Kuncheng Lake

酒店环境 设施 服务都很好 except the soundproofing omg the other night the noise from next door kept me up all night its insane

We really enjoyed our stay here. The facilities are very luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.

Staff was very professional and friendly. Swimming pool and food was amazing. Great hotel.

New, clean and nice hotel. Comfortable bed and large room. Nothing much nearby except one mall. Great pool.

It was a pleasant stay bit the AC wasn’t working the room and the hotel was cold

常熟昆承湖凱悦酒店入住體驗：詩意湖畔的理想棲居 這次入住常熟昆承湖凱悦酒店，徹底滿足了我對度假與商務出行結合的期待，是一次充滿驚喜與愜意的體驗！ 從踏入酒店大堂的瞬間，就能感受到滿滿的高級感與舒適氛圍。挑高的大堂空間搭配極具江南韻味的裝飾元素，簡約又不失典雅。前台工作人員笑容親切，辦理入住手續迅速流暢，還貼心地介紹了酒店設施和周邊遊玩攻略，讓人倍感温暖。 我預訂的是湖景房，推開房門的那一刻，昆承湖的絕美風光便映入眼簾，視野開闊，波光粼粼的湖面與遠處的城市天際線相映成趣，光是坐在窗邊靜靜欣賞，就能度過一段悠閑時光。房間內部設計現代且温馨，床品柔軟舒適，一夜好眠不在話下；智能設備一應俱全，操作便捷；浴室乾濕分離，備品是凱悦經典的品牌，香氣宜人，泡澡時還能透過窗户欣賞湖景，太享受了！ 酒店的餐飲更是一大亮點。早餐種類豐富得超乎想象，中式的蘇式湯麪、生煎包，西式的麪包、煎蛋、培根，還有鮮榨果汁、咖啡等飲品，每一樣都品質在線，味道絕佳。中餐廳主打蘇幫菜，松鼠桂魚造型精美，酸甜可口；清炒蝦仁鮮嫩彈牙，讓人回味無窮。 休閑娛樂設施也很完善。室內恆温泳池水質清澈，落地窗外湖景相伴，暢遊其中十分愜意；健身房器械齊全，運動愛好者也能在這裏盡情揮灑汗水；還有小童遊樂區，帶娃的家庭也能輕鬆度假。 酒店的地理位置優越，緊鄰昆承湖景區，周邊有湖畔步道，清晨或傍晚散步，感受微風拂面，愜意十足。距離市區購物中心和熱門景點也不遠，無論是購物還是遊玩都很方便。 整體來説，常熟昆承湖凱悦酒店無論是服務、設施還是環境都無可挑剔，完美融合了現代奢華與江南水鄉的温婉風情，無論是度假放鬆還是商務出行，都是絕佳選擇，強烈推薦給大家！