Các đánh giá Mercure Jakarta Sabang

Phản Hồi Từ Khách Sạn: Dear Valued Guests,Thank you for sharing your feedback with us.We are pleased to hear that you were satisfied with our hotel service and found our location convenient. However, we sincerely apologize for the inconvenience you experienced due to the noise from the New Year celebration. We understand how this may have affected your comfort, and we truly regret the disturbance caused.Your feedback is very important to us and will be shared with the relevant teams to help us improve guest comfort during special events in the future. We hope to have the opportunity to welcome you back to Mercure Jakarta Sabang for a more pleasant and restful stay.Best Regards,Idham Risdiansyah General Manager

Phản Hồi Từ Khách Sạn: Dear SimoneMF,Thank you very much for taking the time to share your detailed feedback about your stay at Mercure Jakarta Sabang.We truly appreciate your kind remarks regarding the condition of our rooms and are pleased to know that you found them well maintained. We are also glad to hear that our Lobby Manager was able to assist you with an upgrade for your first night, and that you enjoyed the comfort and spaciousness of the suite.At the same time, we sincerely apologize for the inconvenience caused by the room not fully matching the photos and for the need to change rooms the following day. We appreciate your understanding in this matter.Thank you as well for your feedback regarding breakfast. Your comments are valuable and will be shared with our culinary team as part of our ongoing efforts to improve our offerings.With regard to the late check-out request, we regret that our policy did not meet your expectations and that this led to disappointment. Please accept our sincere apologies, as our late check-out charges are applied in accordance with hotel policy and room availability on the day. Your feedback has been well noted and will be reviewed internally.Once again, thank you for sharing your experience. We truly value your feedback and hope to have another opportunity to welcome you back to Mercure Jakarta Sabang in the future for an improved stay experience.Best Regards,Idham Risdiansyah General Manager

Phản Hồi Từ Khách Sạn: Dear Valued Guests,Thank you very much for your kind review.We are delighted to hear that you enjoyed your stay with us, found our location convenient, and experienced helpful and welcoming service from our staff. Your positive feedback is truly appreciated and will be shared with the team as encouragement.We look forward to welcoming you back to Mercure Jakarta Sabang for another pleasant stay in the future.Best Regards,Idham Risdiansyah General Manager

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your experience at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback, and I apologize that your experience did not live up to your expectations, please allow me to express my sincere apologies.At Mercure, we strive to provide an extra-mile service experience for every customer, therefore your feedback is extremely valuable to us. Please rest assured that we are taking the appropriate measures to address the issue and prevent its future occurrence.We appreciate your sharing concerns, and it is our hope that you will allow to better serve you in the near future.Sincerely,Idham Risdiansyah General Manager

Phản Hồi Từ Khách Sạn: Dear Iba05,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager

Phản Hồi Từ Khách Sạn: Dear Cghn,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager

Phản Hồi Từ Khách Sạn: Dear Patrick Francis,We sincerely thank you for your comments regarding your stay at Mercure Jakarta Sabang. It is always a pleasure for us to receive feedback from you.We will be sure to share your comments with our team, as we believe this feedback will serve as motivation for all of our staff as we continuously strive to improve the quality of our services.Once again, thank you for sharing your experience, and we look forward to welcoming you back in the future for an even better stay.Warm regards,Winaryo WasdiHotel Manager

Phản Hồi Từ Khách Sạn: Dear Saranjit,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager

Phản Hồi Từ Khách Sạn: Dear Shengkun,We truly appreciate your comments regarding your stay at Mercure Jakarta Sabang.It is always a pleasure to receive such positive feedback, and we remain committed to continuously improving the quality of our services.Once again, thank you for sharing your experience. We sincerely look forward to welcoming you back in the near future, and we hope your next stay will be just as pleasant as the last one.Sincerely,Winaryo WasdiHotel Manage

Phản Hồi Từ Khách Sạn: Nur Cherylynne Binti,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager

Phản Hồi Từ Khách Sạn: Dear Ieao,Thank you for taking the time to share your experience at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback, and I apologize that your experience did not live up to your expectations, please allow me to express my sincere apologies.At Mercure, we strive to provide an extra-mile service experience for every customer, therefore your feedback is extremely valuable to us. Please rest assured that we are taking the appropriate measures to address the issue and prevent its future occurrence.We appreciate your sharing concerns, and it is our hope that you will allow to better serve you in the near future.Sincerely,Winaryo Wasdi Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Mr. Gray,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Devi Emerson Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Gag,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager

Phản Hồi Từ Khách Sạn: Dear Tatiana,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager