Tài Khoản Khách
ngày 5 tháng 7 năm 2023
Impossible Management Behavior, arrived arround 19 p.m. at LeCalette Hotel, booked was a standard room for over 300 Euros, they showed us a room beside the main building, more a beach cabin than a hotel room (refer to fotos) with a bathroom of about 2 square meters that was not even close to the fotos in the internet of a standard room. We was tired from the journey so we decided to stay one night and complained the next day at the reception and after some discussion got another room - still not what was advertised in www - but we accepted the room. This is not the behavior of a 5 star resort management - it is inacceptable ! Service was excellent as well as breakfast and pool region, but the „Michellin Star“ restaurant is also not worth visiting. The offered meals only got points for optical arragement, but did not taste that good, you eat better and much cheaper downtown Cefalú. Minus 2 Points for the Management, minus 1 Point for the Restaurant. Dissapointed Roland Borst
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