Tài Khoản Khách
ngày 12 tháng 12 năm 2022
My party of four arrived at this hotel Friday, Oct 14, 2022 at 10 pm after a long day of travel only to be told they only had 1 room. Our booking was with ********** and we received 2 separate Itineraries proving of course that we booked and had Confirmation for 2 separate rooms at this place. Instead of apologizing for giving away our room -the owner kept insisting that we only booked one room! We called to confirm with ********** that 2 were booked and confirmed (with Itinerary numbers in hand), and the owner began yelling and was very unprofessional. We come to find out that he gave it away to someone who paid more for the room!! He was yelling at 4 woman in Portuguese and a translator who happen to know English relayed his messages. This place was sub-par at best, and would NOT recommend it to my dog. Not only was the owner horrible but the place looked quite scary. DO NOT BOOK!!!
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