Verified traveler
28 tháng mười hai, 2023
It seems that this hotel was newly acquired from another hotel owner who didn't take care of the place. This hotel should not be open until a lot of repairs are done.
We registered for a suite with a king bed and another room with two full beds. We were contacted to say that they didn't have that room available at the time because it wasn't ready. So we accepted a room with two doubles at a lower price. They didn't have any rooms with two queens. The first room smelled like smoke, though it was supposed to be smoke-free. They moved us down the hall, but this room smelled foul and we discovered half-eaten pizza under the bed. The third room was across from the office on the first floor. This one was acceptable for smell, but we did find some water bottles under the bed. As we were trying to fall asleep, we could hear the conversations coming from the office and as people passed by the door. It wasn't very soundproof.
On top of all of that, the trash bags that were collected from cleaning the rooms were just left at the end of the hall by the stairs. I don't know why they weren't thrown in the dumpsters. And the side entrance didn't even have a latch on the door. You could just pull it open. There was no breakfast service and the vending machines were all empty. We did get a signed note from the manager saying that we were entitled to 50% off of our next stay because of all of our troubles, but it was all handwritten. I did get a good night's sleep, regardless.
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