MainStay Suites Cedar Rapids North - Marion

Says the pool is open and it is not. Needs to say it is closed

The property was dirty. Carpet and furniture all stained. There was a horrendous smell throughout and our room smelled even worse. We checked for bed bugs around the mattresses and found some. We left right away. So gross. Never again. Thankfully, we did get a refund.

waited 10 minutes before I was helped at the desk. when i got to the room, there was no toilet paper and the towel rack was ripped off the wall.

Second time staying here. Lady at the desk was very friendly and helpful, but the first room she gave me hadn’t been cleaned yet. Second room was decent. This is a good example of you get what you pay for!!! I would say that over all, the facility matches the price.

It was a really crappy deal. I called the Friday night b4 our Saturday arrival to see if we could be ground floor, lady looked me up & said sure that would be great. We arrived after driving 5 hours only to find our room was given away. My credit card was used by someone that week& was canceled, but I was never notified by Mainstays, I was going to use another card. I didn’t think about it as I thought it had gone thru or they would have said something to me,, NOPE! We sat their parking lot & called several other hotels & finally found a room. We are Seniors & our granddaughter was in Regional gymnastics tournament, 7 states over 4,ooo girls competing very busy.Mainstays really dropped the ball horribly on us.Very sad they did this, would Never try a Mainstay’s again!!

Bathroom fan - light combo noise so loud that we left bathroom door open and showered with bathroom light off. Kitchen sink plugged. Lightbulbs out, lots of noise in hall and skunk **** smell throughout on the third floor.

Couldnt watch TV, HDMI cable was missing. Surface cleaning was mostly par except for the countertop in our suite which needed hot soap and water. Really needs a deep clean.

There were a few boogers on the wall other than that the room was nice. Check in was quick a d easy. The staff was nice

The property could use some upgrades.