Citi Park Hotel Cebu powered by Cocotel

Các đánh giá Citi Park Hotel Cebu powered by Cocotel

Citi Park Hotel Cebu powered by Cocotel

F. Cabahug St, Cebu City, Cebu, 6000, PhilippinesXem thông tin khách sạn
Citi Park Hotel Cebu powered by Cocotel
Citi Park Hotel Cebu powered by CocotelCiti Park Hotel Cebu powered by CocotelCiti Park Hotel Cebu powered by Cocotel
Xem phòng trống cho ngày đi của bạn
Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

7.7/10
Tốt
74 đánh giá
Đánh giá đã xác thực
Vị trí8.5
Trang thiết bị6.8
Dịch vụ7.6
Vệ sinh8.0
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(74)
Đánh giá tích cực(65)
Đánh giá có ảnh/video(23)
Thời gian lưu trú tuyệt vời!(14)
Dịch vụ tuyệt vời(10)
Quá ồn ào(9)
Gần khu vực mua sắm(6)
Mua sắm thuận tiện(5)
Đánh giá tiêu cực(9)
Người Dùng Ẩn Danh
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Cặp đôi
13 đánh giá
7.5/10
Đăng tải vào 28 thg 11, 2024
Khách sạn có vẻ hơi xuống cấp nhưng vẫn đẹp, cần được cải tạo lại.
Văn bản gốcBản dịch của Google
Kim
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 12, 2023
Nhóm bạn
25 đánh giá
2.5/10
Đăng tải vào 17 thg 1, 2024
Khách sạn này thực sự là tồi tệ nhất. Không bao giờ sử dụng khách sạn này. Nhân viên không xin lỗi khi mắc lỗi. Và các phòng đều rất cũ và hôi hám và máy điều hòa thì ồn ào suốt đêm. Điều tồi tệ hơn đó là tiếng nhạc ồn ào và tiếng ồn giao thông bên ngoài. Tôi yêu cầu đổi phòng nhưng nhân viên rất khó chịu. Và vì không còn phòng nào khác nên họ bảo chúng tôi cứ ngủ đi. Thế là cả đêm tôi không ngủ được. Khách sạn này dù có tốn 500p thì tôi cũng không quay lại. Đây là khách sạn tồi tệ nhất trong cuộc đời tôi. Không bao giờ đến đây.
Văn bản gốcBản dịch của Google
AYC
Phòng Giường King Tiêu Chuẩn
Lưu trú vào thg 5, 2023
Nhóm bạn
10 đánh giá
6.5/10
Đăng tải vào 9 thg 6, 2023
Toàn bộ cơ sở đã cũ, nhưng bồn tắm có nhiều nước nóng. Các tiện nghi duy nhất là bàn chải đánh răng và dầu gội và dầu xả được cung cấp. Nếu bạn lo lắng về dầu gội, tôi nghĩ bạn nên mang theo bên mình. Địa điểm ăn sáng sáng sủa và sạch sẽ. Bữa ăn bao gồm một số loại món ăn phụ của Philippines, súp, bánh mì, salad và trái cây.
Văn bản gốcBản dịch của Google
Người Dùng Ẩn Danh
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 12, 2022
Gia đình
3 đánh giá
2.0/10
Đăng tải vào 17 thg 1, 2023
không bao giờ lặp lại! không phải là khách sạn an toàn, điện thoại và tivi không hoạt động!
Văn bản gốcBản dịch của Google
Tài Khoản Khách
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 2, 2023
Nhóm bạn
1 đánh giá
2.5/10
Đăng tải vào 2 thg 4, 2023
Khách sạn tồi tệ nhất
Văn bản gốcBản dịch của Google
Zarah Faye Jerez
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 5, 2025
Nhóm bạn
1 đánh giá
5.0/10
Đăng tải vào 29 thg 6, 2025
The location of the hotel is convenient, and a few members of the staff were courteous. However, my overall experience was disappointing. Guests staying on the lower floors should be aware that outside noise, including conversations from the street, can be clearly heard inside the room. Unfortunately, requesting a room change due to this issue comes with an extra charge. Additionally, the shower head was unclean and showed signs of poor maintenance. The pillows provided were noticeably old and stained, which was quite unpleasant. In my friend’s room, the air conditioning unit was not functioning properly. Although we requested extra fans to help with the heat, only one was made available. Overall, the quality of the facilities and the level of service do not justify the high price.
Dịch
Tài Khoản Khách
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 7, 2025
Một mình
1 đánh giá
7.0/10
Đăng tải vào 16 thg 8, 2025
I loved my room. It was clean, well-maintained, and very comfortable. The shower had great hot water and strong pressure, the Wi-Fi was reliable, and the AC worked well. Most of the staff were attentive and helpful, except at the front desk, which was disappointing. Check-in was at 2 pm. Instead of waiting in the lobby, I let them know I would be at the café and asked to be informed once my room was ready. However, even after 2 pm, I had to return to the lobby myself and still wait before the room was given to me. During check-out, I checked out early and was told to take a seat while they processed my deposit. I waited 30 minutes, and if I hadn’t followed up again, I believe I would have waited even longer as they seemed to have completely forgotten I was waiting. Aside from these front desk issues, the rest of my stay was terrific.
Dịch
Phản Hồi Từ Khách Sạn: Warm greetings and Mabuhay!Thank you for sharing your detailed feedback. We’re glad you enjoyed your clean and comfortable room, reliable Wi-Fi, and attentive staff, and we appreciate your comments regarding the front desk experience.We look forward to welcoming you again at Citi Park Hotel!
Người Dùng Ẩn Danh
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 5, 2025
Một mình
4 đánh giá
10/10
Nổi Bật
Đăng tải vào 14 thg 6, 2025
I stayed here so that I will not be late for my Japan visa appointment. It’s very near to the VFS office (just across the road). I checked in very late, but was accommodated right away. The room was clean, spacious, and complete with amenities. Puregold and Robinsons are nearby for any last minute buys like food and supplies. You will never run out of places to eat. The staff were friendly, polite, and prompt with their service. I highly recommend this hotel for short business stays.
Dịch
Phản Hồi Từ Khách Sạn: Warm greetings and Mabuhay!Thank you for your wonderful review. We’re glad our location and service made your stay convenient and enjoyable. We look forward to welcoming you again at Citi Park Hotel!
Tài Khoản Khách
Phòng Giường King Tiêu Chuẩn
Lưu trú vào thg 9, 2024
Một mình
16 đánh giá
10/10
Nổi Bật
Đăng tải vào 12 thg 10, 2024
My stay at Citipark Hotel was great. The staff are friendly and the guards are kind and helpful. Who would have thought that I can get and stay at a comfortable room for an affordable price. I would love to stay here again next time.
Dịch
6/7
Fulgencio Pol
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 9, 2024
Một mình
67 đánh giá
7.5/10
Đăng tải vào 10 thg 10, 2024
the place is just out a bit from the city center but it is jst beside the road, a few japanese restaurant in the area, burger king and jollibee is also a walking distance. the staff are friendly they will let you checkin an hour early but very strick on check out. I ask to clean my room while I was away early but when I return about 11:30 still not clean and they cane around 2 pm already I was in the room and resting so just refuse to let them in. bed is good firm and soft pillow with heavy blanket. AC is working somehow I heard water dropping from the top I think its from the other aircon drain. string water pressure had a hot water its just take a while before it get hot. had a bedit and kettle.
Dịch
CERLAN BALTAZAR
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 2, 2025
Gia đình
1 đánh giá
6.5/10
Đăng tải vào 3 thg 4, 2025
This is not my first time staying at this hotel, and overall, the location and price are acceptable. However, there’s an issue that has become increasingly frustrating, and I hope something can be done about it in the future. During my first stay, I noticed the hotel advertised a mini refrigerator in the room, which was a nice feature. Unfortunately, I found there was no mini refrigerator in the room when I arrived. I didn't make a fuss about it, assuming it was an oversight or perhaps not included in the room type I had booked. On my second visit, I specifically asked the front desk at check-in whether the room had a mini refrigerator, to which they assured me, "Yes, sir," it was equipped with one. I was pleased to hear this, expecting a positive change. When I entered my room, I found the mini refrigerator and noticed that it was running—at least the indicator light was on. I placed one of the complimentary water bottles inside, thinking I might want something cold later. However, in the middle of the night, when I woke up, I checked the water to see if it had cooled down after several hours. To my disappointment, although the mini refrigerator was on and the indicator light was lit, I didn’t hear the usual compressor sound that signals it was actually cooling. I even checked the temperature settings, which were set to the maximum, confirming my suspicion that the refrigerator wasn’t functioning properly. It seemed to be there for show, rather than providing the service that was advertised. When I checked out, I made sure to inform the front desk about my experience, both during this stay and the previous one. Moving forward, I’ll be more proactive in asking for assistance from the front desk if the mini refrigerator continues to be a problem. If this equipment isn’t functioning, it might be better not to advertise it as a feature at all, so guests aren’t misled into thinking they’re receiving something they’re not.
Dịch
Phản Hồi Từ Khách Sạn: Warm greetings and Mabuhay!Thank you for your continued stay and feedback. We appreciate your comments about the mini refrigerator and understand your frustration. Your input is valuable to us.We look forward to welcoming you again at Citi Park Hotel!
Joylyn
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Gia đình
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 9 thg 9, 2024
The food is delicious buffer staf are great and helpful and friendly
Dịch
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Nhóm bạn
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 21 thg 1, 2025
During check in I had to wait for around 30 minutes because the room was not ready though check in time has been gone due. Staff were polite and hospitable , breakfast was basic not much options, (maybe I expected too much). Well, I was not fussy, I ate what is available.
Dịch
Phản Hồi Từ Khách Sạn: Warm greetings and Mabuhay!Thank you for your feedback. We appreciate your patience during check-in and your kind words about our staff. Your comments help us improve the overall experience.We look forward to welcoming you again at Citi Park Hotel!
Kris Vila
Phòng Queen Tiêu chuẩn
Lưu trú vào thg 12, 2024
Nhóm bạn
2 đánh giá
3.0/10
Đăng tải vào 20 thg 1, 2025
very dissapointed,the staff is not friendly,.. theres a cacroach in our room,and the window in our room is broken,we can hear all the noisy outside. then when i call the front desk to to ask for fresh towels for our second day stay,she told me that they dont have extra towels available..... i will never come back on this hotel! very bad experience!!!
Dịch
ThomasBG
Phòng Giường King Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Một mình
23 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 19 thg 1, 2025
Overall it meets the expectations, even though the best part of the hotel is the lobby. But still - spacious rooms, cleanliness is OK (even though I don't really like the idea to tell the reception to have my room cleaned, as their rule is - when I'm choosing to stay in a hotel, this should happen by default), beds are nice enough and there is a desk and a normal chair, if you need to spend some time on your laptop. Wifi is not good (good speed, but unstable - at some moments completely lost, and then in a minute to five minutes - works fine again), but I have a feeling this is a problem with wifi net in the Philippines as a general, or at least in its hotels, because it's been so in every single one of them over 3 different islands. The other thing that needs improvement in this hotel, is the bathroom. Who needs a bathtub in 2024, especially when you can't properly take a shower in it because there is not even a curtain if not something better to keep the water only within the wet zone? But still the overall feeling was good and I was happy to be there for 3 days. For more - not really. The area around is nice with a lot of restaurant, cafe and fast food option, however, to get to other parts of Cebu, you'd better be prepared to waste some time because of the traffic jams in the busy part of the day - but since this is a problem almost everywhere, I wouldn't blame the hotel for this.
Dịch
Phản Hồi Từ Khách Sạn: Warm greetings and Mabuhay!Thank you for your detailed feedback. We're glad you enjoyed your stay overall and appreciate your suggestions for improvement.We look forward to welcoming you again at Citi Park Hotel!