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Tất cả đánh giá(50)
Đánh giá tích cực(49)
Đánh giá có ảnh/video(3)
Đánh giá tiêu cực(1)
Tài Khoản Khách
Phòng đôi đặc quyền với ghế sofa giường đôi
Lưu trú vào Thg4, 2023
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 Thg5, 2023
It was a pleasant stay, the hotel was nice , the bed clean , cozy and the corridors smells very good !!! ❤
Dịch
Tài Khoản Khách
Phòng đôi truyền thống
Lưu trú vào Thg5, 2023
Vợ chồng
9 đánh giá
3.2/5
Đăng tải vào 13 Thg5, 2023
Room was pretty small. We particularly booked Mercure for comfort however this didn't happen. The room was warm and the air condition did not work which gave us a terrible night sleep.
Dịch
Tài Khoản Khách
Phòng Hai Giường Cổ Điển
Lưu trú vào Thg8, 2022
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 31 Thg8, 2022
We enjoyed our weekend in the hotel. Well situated just outside the old town with views of the towers from our room. We loved the pool area. We only ate breakfast in the hotel, but it was plentiful, fresh and set us up for the sightseeing to follow. We were disappointed the shower gel bottle was finished which suggested it had not been checked before we arrived, but this was quickly resolved. Staff were pleasant and patient as I tried out my rusty french!
Dịch
Tài Khoản Khách
Phòng đôi truyền thống
Lưu trú vào Thg4, 2023
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 Thg4, 2023
Very beautiful location , excellent services, great staff
Dịch
Tài Khoản Khách
Lưu trú vào Thg10, 2022
Vợ chồng
3 đánh giá
3.2/5
Đăng tải vào 21 Thg11, 2022
For those who want to spend their time exploring the walled city, this hotel is a 5-10 minute walk away. Parking is provided in two outdoor lots, but spaces are not monitored for those occupying more than one space and getting a space seems to be a matter of luck. Don’t count on the included parking being available or convenient. There is, however, sufficient room for large delivery trucks to arrive at 0200 to deal with laundry. That happens right outside hotel rooms so be prepared for an interrupted sleep. The rooms are spacious, clean and well equipped. The maintenance and housekeeping staff are friendly, helpful and responsive. The breakfast is a disappointment with few choices, uncomfortable seating, and staff that seems unhappy to be there. Do not eat dinner at the hotel. It is overpriced, with mediocre food and the same uncomfortable chairs and unhappy staff. Front desk staff is inconsistent, with some friendly and helpful and others bordering on rude and hostile. There are better choices, I think.
The hotel is within 5 minute walk of the Narbonne Gate of the medieval citadel of Carcassone. We had a lovely view of this amazing fortification from our room. The staff was very friendly and helpful. The restaurant was charming and very good. Absolutely perfect location if you are driving.
Dịch
Virginia
Lưu trú vào Thg2, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 6 Thg2, 2024
Very charming hotel, great restaurant and perfect location only 5 minutes walking distance to the medieval 🏰 city.
Dịch
MARIA GRASIELA
Lưu trú vào Thg1, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 10 Thg1, 2024
Hotel in very good condition and relatively close (on foot) to the citadel; good sized and comfortable rooms; the attendants are not the friendliest but they do their job; breakfast somewhat weak, comparable to other lower category hotels from the same hotel chain. Parking ok, but not very big. Very good a la carte restaurant menu for dinner.
Dịch
Varaporn Jenny
Lưu trú vào Thg12, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 31 Thg12, 2023
We love the room. It was spacious room with the view of Carcassonne Fortress. We enjoy our trip. Thank you
Dịch
Mark
Lưu trú vào Thg10, 2023
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 27 Thg10, 2023
Well placed to explore Old City and new town on foot. Unusual to find a hotel so close that includes parking on site.
Dịch
Stephen
Lưu trú vào Thg10, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 16 Thg10, 2023
Very impressed by the facilities and particularly the excellent staff - friendly, helpful and kind !.
Dịch
Verified traveler
Lưu trú vào Thg10, 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 14 Thg10, 2023
Friendly and helpful staff. There are only 3/4 taxis in the area and on arrival at the airport we could not get one. We rang the hotel who arranged it. The staff told us they were going to undertake a major renovation over the winter. We have stayed before here and could not fault it. In terms of location it’s immediately below the castle and a five minute walk.
Dịch
Verified traveler
Lưu trú vào Thg10, 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào 12 Thg10, 2023
Right outside the old town. Minutes of walk to the gate. Room was a bit small but clean. Free parking but breakfast was a little expensive.