Các đánh giá Royal Solaris Cancun-All Inclusive

Everything was great. We especially loved the pool in the late afternoon when the sun was blocked by the building — it wasn’t too hot. The food was better than we expected. Loved the kids club, and all the activities were really fun. The only downside was that the beach wasn’t as good and gentle as the northern ones, and when it was windy, umbrellas weren’t allowed. The buffet restaurant was also quite hot and stuffy.

The staffs are beyond friendly and helpful. The hotel is very clean. The food wasn’t the best but I survived the few days.

Amazing hotel with all amenities for an all inclusive !

The hotel is nice, location is perfect. Unlimited food & beverage. Hard to book the good restaurants for dinner, but buffet supports satisfactorily. People very friendly.

The resort was truly impressive, offering a delightful atmosphere and exceptional cuisine. One of its standout features is the ability to check out while still enjoying the resort’s amenities—a fantastic convenience

Everything was good apart from food and drinks. There were not many options for vegetarians. Even when you ask for vegetarian options or check with them whether a particular thing is veg or not, they were not helpful.Check-in was slow. There was only one person at the counter. It was very tough to communicate since many staff members didn't know English.

Never such an experience like this before I hope I find a chance to go there

The location is convinient and near airport The service was good but not very good. Theamenities is fair. The toilet sink at room 1123 wasnt draining properly and the toilet lavatory was noisy and not working very well My is stay us fairly ok and good.

Really good people work here. The restaurants are delicious. The breakfast buffet has a healthy bar. The beachfront views are spectacular.

Great experience. Great customer service. Very relaxing

Very good location only 15 min from the airport, staff were very helpful only downside is that there is a little bit of renovations going on but other than that it’s a very nice resort.

The hotel is very good

Its a great resort, many vegetarian options for food and staff is also really nice.

Our experience started weak but ended stronger. This resort had customer service that was unresponsive, and unhelpful when we did reach them, prior to our arrival. While drinks are included, all I could drink were bottled beers or wine because the cocktails that any barista made were the worst I had tasted - mudslide, vodka soda, pinacolada, etc. all were terrible. Maybe they do this so guests don't order much alcohol? Waiters are a hit and miss, Marco Polo had a wonderful waiter who put on a show for us, while the Caribbean restaurant by the sea had a waiter who never once got our orders right, dozens of wrong orders or forgotten items in every sitting. Airport transport has many rules - for pickup, you must order 12-24 hours in advance, outside that window you're on your own. For dropoff, you must order the day before departure, can't pre-arrange 2 days in advance and you can't arrange the same day either, add some stress to your holiday. This resort benefits from its connection to neighboring GR Caribe by Solaris as their combined facilities and the prettier design of GR Caribe make the overall resorts experience more interesting and memorable.