Travelodge Reading M4 Westbound

Phòng tuyệt vời, rất sạch sẽ và gọn gàng

Wasn't impressed to receive text whilst abroad to say if we checked in late our room could be let. We were flying back and couldn't guarantee getting there at 3 pm. Had to get family member to call to explain. There are 2 Travelodges, one each side of the motorway. We booked the westbound one. Both have the same postcode. Our satnav only recognised Eastbound side. Result was they couldn't find our reservation. Apparently this happens a lot. Staff redirected us so only a few minutes and a few miles delay. Our arrival delayed by difficulty at Heathrow,ie Terminal change and over an hour and a half hours delay before passengers could access luggage reclaim. Staff shortages. Arrived at nearly midnight. Only Costa open at services. However, staff at hotel helpful. Situation good and quiet despite proximity to M4. We were very pleasantly surprised. Room clean and plenty of space, bed comfortable, coffee-making facility welcome. Bathroom fine and water hot. Slept really well and plenty of choice for breakfast with services placed only a few yards away but not causing any noise problem at the hotel. Enjoyable stay. Pity about postcode confusion Maybe explanation to take westbound services turnoff given on website when booking would avoid confusion and save people being taken to the eastbound site. We were worried when satnav told us to pass westbound services but assumed hotel was approached by another turnoff shortly after. It would have made our arrival far less fraught to have been aware of the fact there were Travelodges BOTH sides of motorway. The hotel itself was good and gave us a comfortable night.

The whole hotel is refurbished and everything looks and smells new. As usual the gentle man at the reception was very helpful and customer focused ( Ranjiv) It’s a new dawn at Travelodge westbound M4 Reading.

We had no hot water in our bathroom sink. There was some electrical wiring in a junction box hanging down from the bathroom light. The pillows were very hard. The area around the building was filthy, litter everywhere, broken and smashed outside lights. Not a very pleasant stay.

Very comfortable and welcoming room. Very pleased to stay here. No traffic noise. Was warm and staff very friendly.

For all the reasons already mentioned, with our experience, it was the best so far. Ranjiv, Seema and Rajiv were so welcoming and helpful, and helped with all our requests. The whole site was clean and well maintained, and our rooms were exactly the same with a lovely view across the fields. It was a great starting place for all the villages, and river walks which we enjoyed. We would most definitely stay again!

The staff was very helpful and friendly They gave superb service .The hotel reception staff were a diverse group, each bringing their own unique flair to the guest experience☺️

Lovely, clean room, beautifully fresh sheets & towels, huge comfy bed, very quiet, lovely staff - such fantastic value.

Nice and friendly staff. Had a good sleep. Our room is clean, very warm and comfortable. I would love to recommend this hotel.