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Tài Khoản Khách
Phòng Đôi Loft không hút thuốc
Lưu trú vào thg 8, 2024
Người đi công tác
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 9, 2024
Buon hotel in buona posizione. Camera eccellente. Prenotato all’ultimo minuto ho ottenuto una camera con soppalco e balcone sulla 9de julio. Fantastico
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2022
Người đi công tác
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 1 thg 6, 2022
Excelente. Muy bueno departamento y muy bueno café
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 22 thg 10, 2024
We stayed in a loft that was suitable for 3 people, the layout of the rooms are quirky, fun and imaginative. There are many amenities nearby as well as plenty to see and do. There were some noise problems and the curtains did not shut all the way downstairs which left a gap that people could look in whilst you are sleeping.
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Khác
3.0/5
Đăng tải vào 1 thg 3, 2024
We had a very mixed experience at this hotel. The positives: spacious rooms with lofts and bed space for 5 people, nice big towels, breakfast available in your room for an additional fee, and a very central location. Also, the staff provided a recommendation for a nearby pizza restaurant/sports bar (La Alameda) that had the tastiest food we experienced in Argentina. Negatives: Our first room had a broken/unusable toilet and a deeply cracked mirror and we had to move to a different room. It is unclear why the management didn't know the toilet was broken before assigning guests to that room. Did the staff not clean it? Our second room was better, but the building appears to be very old and the decor is pretty much all concrete/industrial in theme. There is no carpet, no pictures on the walls, and the fit and finish of materials in the room was very bad. They seemed to be following a "shabby chic" idea or maybe using all reclaimed materials - even the trash can was severely dented. The bathrooms in both rooms we saw were tiny. The in-room breakfast was very good the first day, but on the second day they had a problem with the elevator and everything was significantly delayed, to the point where we were worried we would not get breakfast before our tour that day. They also did not provide the omelette we had requested. Also, apparently we were supposed to wash all our breakfast dishes in the room each day, but no dish soap or towels were provided until I asked for them. There was no explanation about why. The location was noisy at times because it's right by the Avenue 9 de Julio, one of the biggest roads in Buenas Aires. When we paid for the breakfast, the hotel staff converted the amount we owed from pesos to dollars using the official rate and then charged it, instead of just charging us in pesos and letting the credit card convert it. The result was that we paid almost double what we were expecting, since our credit card usually converted pesos to dollars using a rate similar to the blue rate. The management refused to charge us in pesos, saying it's their policy to convert the rate themselves before charging it. That gives them more money, but it is a very bad deal for foreigners who are visiting their hotel. No other hotel or business in Argentina had this policy, so it was an unfortunate surprise for us. Foreigners should be aware of this policy.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your detailed feedback about your recent stay. We appreciate both your positive comments and the aspects you found less satisfying. We're glad you enjoyed the spacious rooms, central location, and breakfast options. We apologize for any inconveniences you encountered, and we're actively working on addressing the concerns you raised regarding room maintenance, decor, and breakfast service. Regarding the currency conversion, we understand your frustration, and we're reviewing our policies to ensure a better experience for all guests. Your insights are invaluable as they guide our continuous improvement efforts. Warm regards
13jenelleh
Lưu trú vào thg 2, 2024
Vợ chồng
2.0/5
Đăng tải vào 27 thg 2, 2024
I'll be honest, I was expecting a 4 star hotel as they as advertised and was disappointed to find it had a real Back packers vibe. Location is great near lots of restaurants and transport. Breakfast - served in your room and you have to choose a time to eat and between scrambled eggs or an omelet. First day it arrives on a trolley with an attendant that places your sele toon on the table and the eggs were cold rubbery balls that did not taste like eggs. We chose an apple and an organge with both inedible and very old. Rest of options were meats, sweet pastries and sugary cereal and bread that you toast yourself . The attendant was lovely though. It looked nothing like the pictures they have on the wall or on the internet. We cancelled the rest and just went out to a cafe. You have to then wash your own breakfast dishes for the following day but have to head down to the reception to get detergent and they had no idea why I would Want or need a sink plug. Why not just put it in room? The room is very light as the windows are huge with inadequate covers and there was a constant engine sound from behind and above us. I had to buy a face mask and ear plugs. There are zero amenities as in shower cap etc. there is no room phone so you have to either go down to reception or contact them on WhatsApp. The room could do with a clean including the curtains and there were cracks in the glass windows. These are just some of our issues. I think if you were expecting a two or three star room you would be more than happy I guess but not when they advertise as a four star hotel. We literally walked around all day dreading to go back to the room as the couch was too uncomfortable to sit on. . The best thing about this visit was that due to a pending airline strike we had to leave a day early. The funny thing is on the first day you get a survey about your first day and I was honest. Then they bombard you with messages wanting to have another chance to do better with breakfast - why not just do better from the start. I noted this was a similar theme in their reviews. Anyway as I said if you want a very basic place and don't mind a bit of grime and very very basic breakfast go for it. I was very happy with the airline strike that got us out of there.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your detailed feedback. We're sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience you encountered during your stay, especially regarding the breakfast, room cleanliness, and amenities. Your comments are valuable to us, and we will address them with our team to ensure improvements are made. We strive to provide a comfortable and enjoyable stay for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory experience in the future. Best regards,
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Khác
1.0/5
Đăng tải vào 9 thg 2, 2024
ROUBADA - ARMADILHA. Fui induzido a erro pelas fotos do quarto e, óbvio, o que começa assim não pode acabar bem! Ao chegar, quarto sujo e inundado pela chuva. Ao trocar de quarto, pasmem: piorou, pois não havia ar refrigerado numa Buenos Aires, aos 33 graus!?!? Indicaria a um amigo? JAMAIS! Voltaria: NEM SE ME PAGASSEM! ROUBADA!
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2023
Khác
1.0/5
Đăng tải vào 28 thg 11, 2023
Good: Location, it's very central and there are plenty of attractions in a walkable distance. Bad: 1. They will charge you in USD. The problem is that you won't get the favorable tourist rate from using your credit card because they change the bank rate which is about 3x the price you'd pay in pesos at the time I'm writing this. When you adress the issue at the reception they tell you all kinds of stories about how you'll pay 21% taxes if you pay in pesos (no you don't) and that if you have a foreign credit card you have to pay in dollars (no you don't). It stopped after I showed the guy an invoice from the Hilton hotel for another night that was in pesos and without tax, payed in full with my German MasterCard. I've had to ask to pay in pesos there as well but it was no problem and this way it was cheaper than this hotel. After seeing this the receptionist told me he will contact the headoffice about this and they will get back to me. All in all that cost me over 300 Euros extra for four days. I will update the review if they find a solution. 2. My room key somehow stopped working each and every day. While this is annoying I guess going to the reception isn't too much of a problem. But here comes the security issue I've mentioned in the title: Nobody checks your ID when giving out new keycards. They just take the card, ask you what's your room number snd give you a new key card. This happened four times with three different members of staff, even after I explained that this is a major security issue. I could just tell them a different number and clear out somebody's room - and so can anyone else who finds or steals a key card. This is the main reason for the low rating. 3. The hotel looks nicer in the pictures than it is. I even found somebody's booger on the wall next go the bed. I'll share some pictures, judge for yourself. Also there are three AC modules right outside my window. I slept but people with light sleep may have issues here.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2023
Vợ chồng
1.0/5
Đăng tải vào 18 thg 9, 2023
Avoid this hotel at absolutely all costs - you risk being assigned to a room with NO REAL WINDOWS! The hotel feels like a poorly repurposed concrete warehouse. Photos of the property are EXTREMELY MISLEADING. Within seconds of entering our room we saw there were no real windows & immediately asked the front desk if we could switch, but were informed that there was nothing else available. Unfortunately after traveling across the world and arriving near midnight, we felt the room was too claustrophobic and chose to book another hotel. We went back down to the front desk and notified them of our decision to leave (less than 10min after we arrived) as we awaited our Uber. This time, the man called management who informed us an alternative Twin room was available, but we had already booked another hotel since we were initially told there was no other room options available. Follow-up interactions with management have been TERRIBLE! Messaging initially indicated a refund could be accommodated and I was asked to send the request through the travel vendor, but after I went through all of the additional steps per their instruction, they declined! The hotel would not allow for even a partial refund, although to be clear, PAYING 2X AS MUCH TO NOT STAY AT THIS HOTEL WAS THE BEST DECISION WE MADE.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest. We are sorry to read the review you leave us, since we are constantly trying to improve our service and our employees and our house so that it is in accordance with the needs and expectations of our guests. Know that we are correcting many of the inconveniences that you refer to us. We hope you give us another opportunity to serve you better. HTL 9 de Julio appreciates your visit.
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 12 thg 1, 2023
We usually receive the change of the year with my partner in different parts of the world. This time I play in Argentina, in the best light city we have visited in Buenos Aires. We are very happy about this experience, the quality of the attention and the warmth of the employees. Very impressed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest. Thank you very much for the excellent rating you leave us in this review and also for your praise. These allow us not only to know the expectations and needs of our guests but also for future guests to get to know us through the vision of visitors who already know our house. HTL 9 de Julio appreciates your visit and looks forward to seeing you again.
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 12 thg 1, 2023
as a regular traveler I know many lodgings and hotels of various stars. This hotel has left me very surprised by the human warmth that I have seen in the attention. The rooms are very spacious and everything spotless. I congratulate 'for the attention of the people who gave us breakfast. And by the way the breakfast very plentiful. A highly recommended hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest. Thank you very much for the excellent rating you leave us in this review and also for your praise. These allow us not only to know the expectations and needs of our guests but also for future guests to get to know us through the vision of visitors who already know our house. HTL 9 de Julio appreciates your visit and looks forward to seeing you again.
Tài Khoản Khách
Lưu trú vào thg 2, 2023
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 27 thg 2, 2023
I recently stayed at the HTL 9 de Julio hotel in Buenos Aires and I want to say that it was a wonderful experience. The staff was friendly and helpful and the room was impeccably clean. The location was excellent, close to some of the main attractions in the city. The breakfast was delicious and varied. I would highly recommend the HTL 9 de Julio hotel to anyone planning a visit to Buenos Aires.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We are very happy to receive your approval of our service and to know that you have enjoyed your stay at the HTL Chain. We wait for you again with the open doors of our house. HTL 9 de Julio cordially greets you.
Tài Khoản Khách
Lưu trú vào thg 2, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 27 thg 2, 2023
Breakfast will be delivered to your room for an additional charge; there are quite a few varieties and the staff delivering breakfast is also very polite. The reception staff were also very friendly and helpful. The rooms are very spacious, beautifully furnished and very comfortable. The hotel's location is very good, close to many attractions in Buenos Aires, and despite being on a busy street, the room was not noisy.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We are very happy to receive your approval of our service and to know that you have enjoyed your stay at the HTL Chain. We wait for you again with the open doors of our house. HTL 9 de Julio cordially greets you.
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 30 thg 1, 2023
If you are looking for a hotel to stay during your stay in Buenos Aires, I am sure you will want to consider the HTL chain. We chose the HTL 9 de Julio and enjoyed a wonderful room that looked like a house, exquisitely decorated, with everything you need to spend a few days very comfortable. The cleaning in the bathroom, the private bedroom and the common areas is very detailed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We are very happy to receive your approval of our service and to know that you have enjoyed your stay at the HTL Chain. We wait for you again with the open doors of our house. HTL 9 de Julio cordially greets you.
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 29 thg 1, 2023
I recently stayed at the wonderful HTL 9 de Julio in Buenos Aires, Argentina. The hotel was very clean, modern and welcoming. The staff was courteous and attentive. The room was comfortable and clean. I would highly recommend this hotel to anyone visiting Buenos Aires. The lobby was inviting and comfortable with a warm and welcoming staff that was always willing to help. While it was just a short walk to the downtown area where most of the restaurants and attractions are located, the hotel room itself was quiet and peaceful and had a great view.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We are very happy to receive your approval of our service and to know that you have enjoyed your stay at the HTL Chain. We wait for you again with the open doors of our house. HTL 9 de Julio cordially greets you.
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 18 thg 1, 2023
We loved the place, spacious room, the treatment of the employees is very attentive, the breakfast is delicious and abundant. The area is very beautiful and the facilities are unbeatable, they made us feel very good with all the attention lavished on us.