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Tất cả đánh giá(40)
Đánh giá tích cực(25)
Đánh giá có ảnh/video(3)
Đánh giá tiêu cực(2)
D@viD
Phòng Tiêu Chuẩn
Lưu trú vào thg 2, 2023
Người đi công tác
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 3, 2023
Very nice stay experience, surprisingly it has a well equipped gym for no reason to skip workout!
Free parking! Clean room at detail, overall satisfied, definitely will come back again!
Breakfast was acceptable but could be better
부다페스트 중심지에서 떨어져 있어 여행을 목적으로 하기는 애매 하지만 인근지역 이동이 목적이이면 나쁘지 않음. 조식은 나쁘지 않지만, 청소 상태는 매우 깨끗하지는 않음.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 10 thg 8, 2024
I first stayed here in July of 2013 with the same friends as this trip. This hotel has beautiful grounds/patio for great evening chats while indulging from the bar...food at the restaurant is great and plentiful! Rooms are spacious, safe, and are very CLEAN! There is a Tesco a nice walk of about 3 blocks away...The giant bird is in the town of Tatabanya; a short train ride away...2 others are of the Castle District.
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 10 thg 6, 2024
I stayed in this property from 9 to 11 June. During my stay I enjoyed my stay and deeply recommend to everyone. Especially I want mentioned receptionist name Mr.Matyas. He helped us very well and recommend to our travel itinerary and etc. I am also gold member of IHG rewards club. Definitely I will stay again in this property.
Dịch
joyston17189
Lưu trú vào thg 10, 2023
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 28 thg 11, 2023
I stayed at a hotel on the outskirts of Budapest that was ideal for group tours. It had a large lobby with staff who could speak English. However, the check-in process was slow as they needed to scan the physical passport. I was leading a group of 26 senior citizens from America. Unfortunately, the elevator was not working that day. The passengers had to drag their luggage up as the ground floor rooms were not on the same level. I had a twin room for two nights. The rooms were spacious and colorful with very comfortable beds. There was a mini bar in the room with extra charges. The hotel had a lovely breakfast with a variety of meats, breads, juices, cereals, and more. There was a supermarket called Lidl at a walking distance from the hotel. It had reasonable prices, but it only accepted local currency or credit cards. This hotel was good if you had a private vehicle for transportation.
Dịch
Phản Hồi Từ Khách Sạn: Dear Joyston17189, first of all thank you so much for staying in our hotel. I wish to inform you the id or passport scan is law in Hungary, the guide should inform your group regarding this policy! I am happy that you were satisfied with our service, breakfast and room! Hope to welcome you soon! Thank you and best regards, Tünde Szabó Front Office Manager
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 16 thg 7, 2023
The hotel offers everything that a traveler needs for a quick stop. I visited Budapest on business. The breakfast options were fine, the room was spacious and if you are traveling by car, the highway is close and so some major malls.
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Gia đình
1.0/5
Đăng tải vào 15 thg 7, 2023
The slowest check in i have experienced in my 25 years if active travelling. At almost midnight it took 40 min to check in 2 people infront of us and we had to wait with oir daughter there. Awful experience!!! Do not recommend this hotel!!! Stay away!
Dịch
Phản Hồi Từ Khách Sạn: Hi Nikkass, Thank you for staying at our Holiday Inn Budapest - Budaörs. Holiday Inn hotel offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry if you happened to experience some issues. I have forwarded your sentiments to our hotel management team for proper enhancement. I also sent you a private message to extend our sincere apology. We would like to see you again on your next stay in town. At IHG Hotels and Resorts, we appreciate every feedback. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
Tài Khoản Khách
Lưu trú vào thg 5, 2023
Gia đình
1.0/5
Đăng tải vào 5 thg 6, 2023
This is the second time we stayed at this hotel. First time worked out well and we decided to stay Saturday night for a weekend in Budapest. Sunday morning, getting dressed and ready to go down to breakfast, my 5 year old daughter turns to me and says “daddy what is this?”. SHE WAS HOLDING A USED SYRINGE IN HER HAND. At first I just took it away from her and as we were on our way to breakfast I took it to the front desk. Timea at the front desk asked if it was mine, I said no, found it in the room and don’t know what to do with it so I brought it to you. Then we went to breakfast. At breakfast, I was thinking about it more and searching the internet and found some horror stories people getting stabbed by needles in hotel rooms, having to get tested for HIV and other diseases. Luckily none of us were jabbed otherwise we would spend Sunday at the hospital emergency room getting tested for bloodborne diseases and hoping for a negative result. Thank god my daughter didn’t end up playing with it and showed it to me first. I got very concerned so I left my family at breakfast and went back to the front desk to ask them if they still had it and whether it looked like it was used, trying to find out more about it. Timea at the front desk nonchalantly told me that it wasn’t an issue, it was just an insulin syringe and she threw it out in the trash bin. I don’t know how you can tell what it was used for or whether it was used or not, but this kind of response seemed a little ignorant. I ended up talking to the hotel manager Melinda, who of course apologized and it seemed like she understood the gravity of the situation, so I accepted the apology and told her we’re just going to finish breakfast and quickly go back to the room to take out stuff and check out a little earlier. We didn’t want to spend any more time in the room than we needed to. And that is what we did. At checkout, Timea didn’t seem to be that concerned about the gravity of the situation either, not sure if Melinda the manager spoke with her or not. I already paid for the room in full but she saw that the parking ticket was not paid, and she said that she will validate my parking ticket for free so I don’t have to pay for parking given what we’ve just been through. Melinda told me she or her manager would reach out to me on Monday. I did get an email on Monday but it was fairly generic reiterating how the IHG clean policy is important to them etc. I ended up calling this in to IHG Diamond support line and filing a complaint. Hopefully it’s taken seriously. From my point of view this was absolutely unacceptable. Not only that the room was not properly cleaned and housekeeping missed a syringe, front desk completely ignored the risks and didn’t even ask if anyone got hurt, and compensating us by validating our parking ticket after dragging us through this experience seemed like a big joke.
Dịch
Phản Hồi Từ Khách Sạn: Dear smieciarz, we got your feedback on every forum, IHG, Tripadvisor, e-mail. If our hotel service and staff is not enough good for you please do not hesitatet to book another hotel in the city! Best regards, Tünde szabó Front Office Manager
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 22 thg 4, 2023
I stayed at this hotel for two night at April 2023 it was nice and clean and comfortable and they had a good break fast the location is good but not so close to the city center but with some store around you can make a small shopping they have parking area under the hotel with a charging station for charging electric cars, the staff was friendly