Caro Hotel

Good clean and cozy rooms, good breakfast, kind staff but not effective all time.

Book only when nothing else available 😂

下次還會入住

My husband and I have been guests at this awesome hotel for over 30 years. Generally, we come to this hotel twice a year for at least two weeks. This statement alone says a lot about this hotel. This year we stayed at the hotel in May for a month, and again in July for another month enjoying our retirement time. For us, the hotel is like, an oasis where you leave our daily problems outside of the premises. The moment we pass the gate, we sense the good energy. The surroundings are full of vegetation, and the landscape is well-maintained and the lake is another plus. The moment we enter the reception area we sense the warm welcome without even interacting with the staff due to, in my opinion, well-done interior design. All the staff are very polite, courteous, professional, and willing to go sometimes out of their way to solve any problems that may arise. The rooms are clean and comfy. To name a few of the staff members I will start with the bell boys Marius and Ionut. Then the reception team especially Mr. Bogdan Creanga I believe is the supervisor, who has all the qualities for this position, then the receptionist Ligia, Anca, Vlad, Florentina, and many others. The housekeepers, Silvia, Aura, Costina, and the newly hired housekeeper from Sri Lanka are also a very hardworking team and always have a smile on their faces. In the restaurant La Vitrine and the bar, Glucoza restaurant bar has. a great atmosphere nice music, the food is excellent ( they have a very good and talented cook) the staff is polite, courteous, and professional and all the time they exceed our expectations. To name a few Mr. Dan Donca , Mr. Rotaru Mihai, Ionut , Geoge Arius, Valentina. Another plus of staying at this hotel is you can enjoy the Wellness Club ( gym area, full-size pool ), and they have a very good gym trainer. and what we like the most is the steam room, dry, and Himalayan salt saunas. Thank you Caro Hotel for having us as guests. Mihai and Niculina Filiu. from Stamford CT, USA

I would rate the hotel as "average" for some details that are a bit annoying for a business stay, even if all in all, the Caro hotel is a good choice. 1) apparentely renovated, the hotel, overall, is nice. deco, atmosphere of the room. view from the main restaurant. ... even if it cannot hidde his past. 2) food : main restaurant, for lunch or dinner - very good quality. Breakfast ... kind of. Presentation of the plates don't make it easy. no fresh juice. empty plates that are not renewed immediately. a bit below what you could expect there 3) service : very nice and professional people, at reception. Well done. you feel really taking care of 4) rooms : good big rooms. But ... quality of bed and cushion below average (too soft for the bed, not good cushions. bathroom : no glass for the toothbrush; shower in the bath but ... quite high to get in and nowhere to handle so can be dangerous. 5) location : business area. 15/20 min by car to reach the old town

Hotel is ok, but my room looked nothing like the pictures I see here on tripadvisor. My room was pretty basic and a quite worn. Same for the bathroom. Some nice restaurants within walking distance. I was fine staying here for 3 nights but I don’t recognize all the excellent reviews for this place.

Extraordinary food and service. At the restaurant, Mr. Stefan was very nice and attentive, taking the time to engage with the guests, cracking jokes, and offering suggestions on food choices. I sent my friends at home pics of the dishes to make them jealous. I also loved the gym, pool, and sauna, which are free for the hotel guests.

Horrible experience. Loud party downstairs extending late in the night, no soundproofing, so the music and noise was very audible from the room, staff unwilling to solve repeated noise complaints or change our room. Never returning. Also, found a dead bug in the small pillow case. Unable to sleep because of the noise. DO NOT STAY HERE IF YOU WANT TO SLEEP!

I visit this hotel regularly and have found it to be a great place to stay - good food in the restaurant and the bar, well appointed rooms and even better, free access to the excellent gym attached to the hotel. Strongly recommended if you are wanting to be away from the hustle and bustle in the city centre.