TTài khoản kháchWe chose Taj Aravali Resort & Spa, Udaipur specifically to celebrate our anniversary, but the experience turned out to be disappointing.
Before arrival, we had written via email requesting a complimentary upgrade (only if possible) and shared that it was our anniversary. The hotel assured us that they would do their best, mentioning that they would decorate the room and arrange a cake. However, upon arrival, there was nothing prepared. Later in the evening, a staff member came and asked when we would be going out so that they could decorate the room. We adjusted our plans and gave them time, hoping it would make the occasion special for my wife and child. Unfortunately, even after that, no proper arrangement was done and there was no cake as promised in the email.
The location is quite far from the main city, making it less convenient. The property also did not feel very photogenic as expected.
Food quality was average with limited variety. During breakfast, the restaurant staff was largely inattentive — no one checked on us or asked if our child needed anything. The only exception was Mr. Gulshan and one female staff member who were helpful during dinner.
Before this, we stayed for three days at Trident Udaipur, where the service and food quality were excellent, which made this experience feel even more disappointing in comparison.
Overall, we chose Taj to make our anniversary special, but it did not meet expectations associated with the Taj brand.
TTài khoản kháchDecent hotel with pretty good amenities and walking distance to most facilities nearby. Some minor niggles with air-conditioning issues and toilet flush not working, but nothing major.
TTài khoản kháchWhen we first arrived our booked room was unavailable so they put us in a deluxe room with a living area and balcony.... But the festival was so loud. It was good for photos but not for sleeping. Unfortunately the room had a strong smoking smell so the next day we switched to the room booked the double room for family. Honestly we liked 408 much better than fancy room.... It was one flight from the restaurant. We didn't like the set breakfast that comes with room but the restaurant upstairs has a super good american breakfast with imported USA bacon. Best breakfast we've had in india in 3 weeks. Worth the extra money. Also get 15 percent off if staying at the hotel. The service was fantastic
The only negative is cannot take taxi directly to hotel but you can take a tuk tuk or call hotel they will send boys to carry luggage up for you. Other than that location is perfect.
TTài khoản kháchAbsolutely gorgeous and amazing location I have ever seen before nice service and staff Little bit complementary breakfast should be changed
TTài khoản kháchA mixed review. Staff were very helpful in arranging flowers for my wife and the location is perfect, right on the lake with a lovely view of the ghat and sunrise. But this also means that things can get noisy at night, especially during a festival.
The room was tired and smelt. Shower wasn't very clean. Breakfast was okay but staff tried to insist on guests eating breakfast inside which was very strange given that there was an outside dining area with a beautiful (world class) view of sunrise.
The hotel restaurant was overpriced, chaotic and very loud. Priority on tables was given to groups who didn't order food or drinks, took insta pictures and then left. At the same time, several families were turned away. Tried to order a diet coke, was told that we couldn't have one despite them being in the fridge. Kingfisher was 600 a bottle which is a 240% mark up from the wine shops.
Overall, great location let down by some tired rooms and poor service.
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