Khách Sạn Có Phục Vụ Bữa Sáng Tại Markham

This hotel is more for business people or short stay. Location is good for Richmond Hill and Markham. Breakfast is good. Swimming pool and gym are small. The room is spacious. It has a kitchen. Everything is pleasant and good condition. Not luxurious or modern but clean and comfort. Not much service. More a self service stay. The front desk is not 24 hours. I had a good experience.

During our stay the hotel us under renovation. We stay at Ground Floor. Even though we have a window, we had to put the curtains up all the time. And the swimming pool and gym were not available most of our stay. House keeping was provided only twice a week and only once a week the house keeping was for entire room. However, after each house keeping, some of the amenities in the room were missing. One time we were left with 1 coffee mug for the two of us. Another time one garbage bin was missing. Breakfast was good, though. On weekends the breakfast was served from 7:30am instead of 6:30am during the weekdays. One Saturday we had to leave at 6:45am to join a tour so we thought we'd have no breakfast. But then we came across the staff in the restaurant and he heated up two burgers for us to bring along. We are thankful for his help. There was no eating places around. That's một very convenient.

I had a studio room at towneplace with a king bed and a sofa bed. However, the sofa bed is way too old for use with human! You can feel the steel springs just by touching the surface. It can't hold even the weight of a child. They hotel then sent up a roller bed whose mattress is just as dated and unusesable as the sofa bed's. I then suggested that they look for a firmer mattress without springs. They managed to bring one way bigger than the roller bed frame can hold. We had no choice but used it for 4 nights but that unfortunately took up most space in the studio living hall. The hotel room is in general old but very clean! Having said that, the breakfast is fantastic with lots of hot and fresh choices. Veggie patties or burgers are a heartwarming consideration for vegetarian. The breakfast attendant named Vivek is exceptionally helpful and cheerful. His level of service is only seen in fine-dining restaurants! 👍 Thumbs up!

This is my third reservation at Courtyard by Marriott and it was a very comfortable stay. The hotel room was very clean, and the housekeepers were kind in giving me any supplies I was running out of during my stay. I would definitely stay here again, whether with family or myself.

Kính gửi đội ngũ quản lý khách sạn, Tôi viết thư này để bày tỏ sự hài lòng của tôi và cung cấp phản hồi về khách sạn của bạn. Nhìn chung, tôi hài lòng với môi trường của khách sạn và mức độ sạch sẽ ở mức chấp nhận được. Tuy nhiên, tôi vô cùng thất vọng với dịch vụ. Tôi gặp phải một số vấn đề và cảm thấy chất lượng dịch vụ chưa đáp ứng được mong đợi của tôi. Mặt khác, tôi hài lòng với cơ sở vật chất trong nhà và không có vấn đề gì cần đề cập đến về mặt đó. Tôi hy vọng khách sạn sẽ ưu tiên đáp ứng nhu cầu của khách hàng và cung cấp dịch vụ tốt hơn. Trải nghiệm dịch vụ tốt là một thành phần thiết yếu của một khách sạn thành công và tôi tin rằng khách sạn có khả năng cải thiện khía cạnh này. Cảm ơn bạn một lần nữa vì đã dành thời gian và sự chú ý của bạn. Tôi hy vọng khách sạn có thể nâng cao chất lượng dịch vụ để mang lại trải nghiệm lưu trú cao cấp hơn.