Home2 Suites by Hilton Rapid City

The room was spacious and comfortable. Always nice to have a kitchenette. Breakfast was great. Friendly and helpful staff. I would stay again.

Great room, staff was friendly, breakfast was great, and easy walking (it’s connected) to the water park!

Ugh, where do I start? Let’s just say if you expect clean rooms, this is not it. I had to go ask for extra linen to put on sofa that we attempted to use for our son, but when we unfolded it, we folded it right back in, after what we saw. The white mattress topper that was there was not changed for god knows how long. Bunch of black pieces of something. If you didn’t look close you’d think those are bed bugs. Floor in the bathroom might have been swept before we got in, but in every corner you could see the small pieces of dirt, small clear rubber bands, pieces of fuzz, etc. Same for the floor by the kitchen. Furniture drawers were not cleaned for a while, with hair and pieces of crumbs. Not one, but all of them. I used our wipes to clean one part of drawers to put our clothes in. No utensils in their kitchen, which is part of each studio, so had to go ask for those too. Body lotion was empty , so here I go to reception again. I felt like a nuisance to the hotel staff, which I should not be as these things should be in the room before guests arrive. The pillows in the room are simply horrible, just too flat for our taste. You could tell that room was not clean thoroughly between different guests. Needless to say, we would NOT stay here again and that is coming from my spouse, who is not picky at all and we don’t ever write reviews on our stays, but we’re simply not impressed.

I will no longer be staying at home 2 suites in rapid city due to trust and integrity of the employees. When we got on the highway to leave town my wife realized that she had forgot a blanket and pillow in the room. Rather than turn around we decided to just call and have them set aside for family to pick up for us. When we called they claimed to not have found our possesions. I dont see how this is possible due to the fact we were the only people in the room. Pillow was a more expensive purple brand, not a big deal can be replaced. The blanket on the other hand was very important it was gifted to my wife from her grandmother before she passed. She is very upset and now we can not trust this establishment.

Breakfast was okay. The line is long cause everyone is trying to make waffles. They have omelets every morning they’re okay. The beds are super firm. Not a fan. Rooms are so big you could throw a party in them. That was a plus. Staff was friendly and professional. Overall it wasn’t a bad stay just not a fan of a 60 dollar hold that still has yet to come back into my bank account 8 days later.

Not sure why people like lime green but its not soothing to me. My socks were not as clean as they should be but other than that, room was very comfortable. Fridge microwave all worked well. Shower has great pressure. Need to use comet for better cleaning (shower only) Excellent flavor for waffles and strawberry compote. Coffee was strong and had vanilla coffee creamer in pods not syrup...thankyou. staff was very awesome. Fresh fruit available. Definitely would stay here again.

Love the waterpark and bar area for adults. The bathroom sliding doors are hard to open from the inside. Since the bar closes early our group congregated in the lobby area. It was fun and enjoyable place to gather. We did get reprimanded for noise level, which was frustrating. Maybe they could put doors going to the hallway to help… or keep bar open later.

Everyone was nice and everything was clean. No loud noise at night. Friendly area of stay.

It was a great stay! Friendly staff, fun waterpark, good continental breakfast, coffee always on hand. I enjoyed Home 2 Suites.