Các đánh giá The Orchid Hotel

Receptionist （female）unbearably rude for no reason. No service etiquette at all. The male receptionist at the second morning is quite nice. Bournemouth people are quite nice. The only unpleasant experience happens here at the hotel. Won’t rebook for this particular reason.

Very good customer services very good members of staff always when I go to Bournemouth I stay the same hotel I recommend all my friends and family to stay there.

The bed was incredibly comfortable and cleanliness to a very high standard. There was some noise from other guests rooms but that can’t be helped, suggest taking ear plugs if you’re a light sleeper and plan on an early night. Had a terrific stay and would return. Staff were super friendly and helpful! They even helped me carry my suitcase up as I had a weak arm.

Very good place for some rest after a stressful day. Clean and tidy,very comfortable bed!

其實環境衞生和服務都還可以， 但剛開始進去就非常生氣，被安排在二樓最角落，沒電梯，要扛箱子上去，明明定的事親子房進去卻變成大床房，酒店説沒有房間還給我們是我們定房的時候攜程的資料給錯了，於是加了一張床給我，房間變的非常擁擠。廁所倒是巨大。桌邊的枱燈也掉下來，看着挺危險。 衹有床是這次旅行睡過最舒服的，不會太軟。

很喜歡這個房間，窗明幾凈，屋子設施很全面 有浴缸和淋浴，屋外就是海灘，走路幾分鐘很方便，很適合家庭出遊.

環境不錯，位置好，服務態度好

Hotel was clean and comfortable, no complaints, only critiicism, cost of parking when staying over night! If you use the hotel for lets say a baby shower for an afternoon, parking is free for the time your there, and a resident if no space has to park in the road. Then when a space becomes free they can park and then have to pay for the privilege of staying over night! Doesn't seem right. After saying all that, would use the hotel again, just think parking free is a little unfair!

We were very surprised to find that this hotel prices is what you would pay for a 3 star hotel but turned out to 5 star standards. We would love to come back . Finding it hard to find any faults.

From checkin to checkout the service at Orchid has been exemplary. Staff friendly and welcoming. Environment clean and modern. Would definitely visit again!!!

Staff are friendly, attentive and helpful and made our visit a pleasure. Lovely breakfast and room. Only thing we would have found helpful is to have a little information leaflet/pack with details on the heating in rooms, coffee machine and local amenities. We will be back and thank you to the staff!!

Beautiful hotel, very welcoming reception and staff. Excellent facilities in the room. Everything spotless

Very nice room and special mention to the receptionist on Thursday afternoon who was very welcoming! (This was in stark contrast to the receptionist in the evening who completely blanked me. I’m not going to take a star off the review, but maybe look up and say hello next time!)

Very nice looking bar area, unfortunately were not able to make cocktails, had no salted peanuts, and apart from draught Guinness, no other ales, just lagers. A pity, because with very little effort this could be an appealing area for both pre and post dinner drinks.