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Đánh giá đã xác thực
Vị trí3.8
Trang thiết bị3.3
Dịch vụ3.5
Vệ sinh3.4
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Tất cả đánh giá(37)
Đánh giá tích cực(26)
Đánh giá có ảnh/video(6)
Đánh giá tiêu cực(7)
BybraRin
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
2.2/5
Đăng tải vào 1 thg 1, 2025
Room smells musty and dusty , like no one cleaned the room . Hope the hotel can improve the cleaning service . Breakfast was ok .
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback. We sincerely apologize for the cleanliness issues and will address them with our team. We’re glad you found the breakfast satisfactory and will work to improve your experience in the future. Warm regards, Elizabeth (Front Office Manager)
Apink
Phòng đôi Deluxe
Lưu trú vào thg 5, 2024
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 4 thg 6, 2024
First time be here
have a bit scared bcoz drive at the night
But wake up in the morning, is very beautiful views
I can see the sea, child's can swim at swimming pool
Buffet food also good ~
Staff very helpful
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback! We're glad you enjoyed the beautiful views and the swimming pool. Happy to hear you liked the buffet and found our staff helpful. Looking forward to welcoming you back! Warm regards, Elizabeth (Front Office Manager)
Patricia Litad Maripa
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
2 đánh giá
3.7/5
Đăng tải vào 14 thg 10, 2024
Very nice hotel
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your kind words and for sharing your feedback with us! We’re pleased to know that you found our hotel to be very nice and that you enjoyed your stay. We appreciate your time in reviewing us and hope to welcome you back for an even more enjoyable experience in the future. Warm regards, Elizabeth (Front Office Manager)
WRL
Phòng Superior King
Lưu trú vào thg 11, 2024
Người đi công tác
24 đánh giá
2.2/5
Đăng tải vào 12 thg 12, 2024
poor. in need of a revamp. the only option for visitors having business in the area.
Dịch
Phản Hồi Từ Khách Sạn: Dear WRL, Thank you for your feedback. We acknowledge your concerns and are continuously working to improve. We hope to serve you better in the future. Best regards, Elizabeth Front Office Manager Samalaju Resort Hotel
RAYMOND
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 8, 2024
Gia đình
85 đánh giá
3.7/5
Đăng tải vào 18 thg 9, 2024
Hotel is quite far from town and not easily accessible without car. Its located right at the seaside and in the midst of industrial area. But it has great facilities for hotel guests. The room is clean and well maintain. Customer service is helpful and friendly. Breakfast could have been better if there were more variety.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your detailed review. We’re glad to hear that you appreciated our facilities, clean and well-maintained rooms, and found our customer service to be helpful and friendly. We understand that our location might feel a bit far from town, but we hope the peaceful seaside setting offered a relaxing stay. We also appreciate your comments on the breakfast variety and will look into how we can improve this for our guests. Thank you again for your feedback, and we hope to welcome you back in the future. Warm regards, Elizabeth (Front Office Manager)
Tài Khoản Khách
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 10 thg 1, 2025
nowhere to eat out and no shop nearby, too secluded for me
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback and for rating us highly in amenities, cleanliness, and service. We’re glad you had a pleasant stay. We understand that our location may feel secluded, and we apologize for any inconvenience this may have caused. While we aim to provide a peaceful retreat, we also have an in-house restaurant offering a variety of dining options. Your feedback is valuable, and we appreciate your perspective. We hope to welcome you again for a more enjoyable experience. Best regards, Elizabeth (Front Office Manager)
WRL
Phòng đôi Deluxe
Lưu trú vào thg 6, 2024
Người đi công tác
24 đánh giá
3.0/5
Đăng tải vào 1 thg 8, 2024
very dated hotel. in need for a makeover. breakfast was poor. lack of amenities.
Dịch
Phản Hồi Từ Khách Sạn: We sincerely apologize for the aspects of your stay that did not meet your expectations. We appreciate your comments regarding the hotel's condition and the breakfast offerings. Please be assured that we are continuously working on improvements and will take your feedback into consideration for our future plans. Regarding the amenities, we are sorry that they did not meet your needs. We are always looking for ways to enhance our guest experience and will review our current offerings. Your feedback is invaluable to us as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Elizabeth (Front Office Manager)
MELISSA
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 3, 2024
Du lịch cùng bạn bè
13 đánh giá
3.0/5
Đăng tải vào 5 thg 6, 2024
Quiet environment and a good choice for family weekend stay!
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback! We're glad you enjoyed the quiet environment. We hope to welcome you and your family back for another weekend stay! Warm regards, Elizabeth (Front Office Manager)
Tài Khoản Khách
Phòng Superior King
Lưu trú vào thg 11, 2023
Người đi công tác
29 đánh giá
3.5/5
Đăng tải vào 8 thg 12, 2023
This is the only hotel in Samalaju industrial area. It is the best choice if you are visiting the factories around. Quite environmental and feel very relaxing even good for holiday travelers. It is a good place for rest.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your glowing review! We've thrilled to hear that our hotel served a peaceful haven during your visit to the Samalaju industrial area. It's great to know that our quiet environment and relaxing vibe not only support business needs but also provide a restful retreat for holiday travelers. We look forward to welcoming you back, whether it's for work or relaxation. Warm regards, Elizabeth GP(Front Office Manager)
CHIN KUI
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 11, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 12, 2023
cozy place!
Relax place🥰
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you found our place cozy and relaxing, as we strive to create a warm and welcoming environment for all our guests. Your comfort and satisfaction are our top priorities, and it's rewarding to know we've achieved that during your stay. We hope to have the pleasure of welcoming you back soon for another serene getaway. Warm Regards, Elizabeth GP (Front Office Manager)
Tài Khoản Khách
Phòng Chalet Twin
Lưu trú vào thg 3, 2024
Gia đình
36 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 5, 2024
Good service
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback! We're glad you enjoyed our service. We look forward to the pleasure of serving you again in the future. Warm regards, Elizabeth (Front Office Manager)
Tài Khoản Khách
Lưu trú vào thg 3, 2022
Một mình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 12 thg 4, 2022
Nice stay 👍
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your kind words and taking a moment to share your experience at Samalaju Resort Hotel. We are thrilled to hear you found our place nice and hope your stay was as enjoyable and comfortable as possible. Our team is dedicated to providing a welcoming and memorable for all our guests, and your positive feedback is a wonderful affirmation of our efforts. We look forward to the opportunity to welcome you back in the future for another pleasant stay. Please don't hesitate to contact us directly for any special requests or arrangements for your next visit. Warm regards, Elizabeth GP(Front Office Manager)
Phản Hồi Từ Khách Sạn: Thank you for your detailed feedback. We're glad you found the surroundings and amenities satisfactory. We appreciate your suggestions regarding transportation and payment methods. We hope to welcome you back soon, and don't forget your swimsuit for our pool! Best regards, Elizabeth (Front Office Manager)
Phản Hồi Từ Khách Sạn: Thank you for your review. we're glad you enjoyed the view and our pool. We take your comments seriously and will address your concerns about cleaning. Safety is a priority, and we continuously manage our natural surroundings. We appreciate your feedback and look forward to improving your next experience with us. Warm regards, Elizabeth (Front Office Manager)
allergicdn
Phòng Hai Giường Cao Cấp
Lưu trú vào thg 1, 2024
Người đi công tác
2 đánh giá
3.5/5
Đăng tải vào 15 thg 4, 2024
近海邊,比較安靜。
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to provide detailed feedback. We're pleased you enjoyed our seaside location and service. We appreciate your insights on amenities and cleanliness and are committed to improving these areas. We hope to have the opportunity to welcome you back and aim for that 5/5 experience! Warm regards, Elizabeth (Front Office Manager)