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Ates Erkoc
Phòng Tiêu chuẩn ba giường
Lưu trú vào Aug 2024
Gia đình
2 đánh giá
2.0/5
Đăng tải vào Aug 30, 2024
We were really excited about this stay because what we’ve seen on the photographs yet it was a real disappointment. First of all, the distance between the car park and hotel is not just 150m as the hotel’s sign shows, it is almost 650m and it is almost impossible to walk that kind of distance with your luggages, especially if you are with kids. The hotel sends a golf car if you call them which kind of helps this problem but it creates an obligation to that service.
Secondly, the room is exactly the same as they presented on the photographs but with just one major difference, the view. The view was just a cement wall as you can see from my photographs. We were expecting a tremendous river view with ducks and trees but we got a wall, that’s it.
Last but not least, the room has a really bad smell because of a previous problem on water system I guess. As you can see from the photos again there are moldy areas in the bathroom and the carpet floor was deformed and created a problem while closing our door.
The breakfast and staff was ok but the facility is not. I definitely not recommend this hotel.
Dịch
Biljana Spasovska
Phòng đôi hoặc Twin có tầm nhìn ra sông
Lưu trú vào Nov 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Dec 1, 2024
Very pleasant stay: well designed, great views, nice atmosphere looking at the water and in the mid of a citypark
Dịch
• Sí •
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào Mar 2024
Một mình
5 đánh giá
4.2/5
Rất Tốt
Đăng tải vào Apr 7, 2024
Cool location over the river. A bit inconvenient was that there was a running tournament and the roads to the hotel was mostly closed
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for sharing your experience with us! We're glad that you liked our location. Regarding the tournament, roads were closed for two days during the tournament hours and unfortunately as far as it can affect our guests, it does not depend on the hotel but on the city authorities. We are looking forward to host you again in our hotel.Kind regards,Joy 5 Hotel & SPA
Tài Khoản Khách
Phòng 3 Người Nhìn ra Dòng sông
Lưu trú vào Dec 2022
Gia đình
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào Jan 2, 2023
It's next on the Danube, so you see all sorts of birds passing by. We were welcomed by a rainbow. The park next to it is also very beautiful. On the other hand, the location is a bit away from the center, but they have buggies that takes you / picks up from a point where you can take a taxi / go to Belgrade's biggest shopping mall nearby.
The spa is good and well maintained & great work by the gentleman there who manages it. Breakfast is good. We took a triple room and the room size was just about ok to fit everything.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, we are thankful for your visit and recommendation of the hotel. It fills us with great joy knowing we have provided a memorable service to you and that you wish to come back. We are looking forward to welcoming you again at Joy 5 Hotel & SPA and to make your stay even more enjoyable. Best regards, Joy 5 Hotel team
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for your feedback! We're glad our butler could assist you, and we appreciate your understanding regarding the jacuzzi temperature adjustment. We hope to see you again soon!Best regards,Joy 5 Hotel & SpaFront desk