Sunbird

Disappointing stay at Hotel Sunbird in Bharatpur!very unhelpful staff. The manager demanded hard cash to avoid GST. No room service for food, and the restaurant menu was overpriced with no discounts even in off-season. The quality of food was average, not worth the cost. Overall, a frustrating experience.

Laxman ji, the owner was in touch over the phone from the time we made our booking. His staff was expecting us, helped us on arrival and had already arranged a very good guide Ranbir and an e-rickshaw to visit the national park soon after freshening up after arrival. Had a magical 3 hours: afternoon-evening in the park - Ranbir was a fount of knowledge about the park, the birds and the plants n animals there. We wish we could have stayed longer. The hotel is just 250 metres from the park entrance and has an electric vehicle (ev) fast charging station (Statiq) just outside. Unfortunately, it was under maintenance when we were there, but Laxman ji was very gracious in organising a slow charging facility for our ev within the hotel premises. The room and bathroom were very clean, the staff was very helpful and we thoroughly enjoyed our stay and the breakfast.

I have been stayed in this hotel multiple times. This is an excellent place to stay because of its proximity to the park, quality of service and food. The hotel is very professionally managed with attention to small details. The warm welcome on arrival and quick check in process is truly amazing. The rooms are elegant, well appointed and functional. For a photographer the rooms offer plenty of space for your equipment and enough charging points. The owner, Laxman ji, personally interacts with the guests and makes them feel at home. He is extremely knowledgeable about the sanctuary and birds. He is also very knowledgeable about photographic equipment. The food is amazing and reminds one of home cooked food. The dining area is spacious and elegant. As I used to visit the park early in the morning, my breakfast was packed and kept ready at the reception at 6.15 am. This is really great as no photographer would like to miss reaching the park before sunrise (the Sanctuary opens at 6.30 am in winter). There is hot water in the bathroom 24 x 7. The Wi fi is excellent and immediately on arrival you are given a welcome slip with all wi-fi passwords. The entire staff is very well trained and extremely courteous. I was particularly impressed with the ever smiling and helpful manager Mr Dharmendra Singh. He is very positive and helpful. The staff is resourceful and helps you with local transport as well as transport to take you back to Jaipur or Delhi. I have no hesitation in recommending this hotel.

Disorganized chaos reigns at Hotel Sunbird. Food stops early, overpriced and bad. Food timings are like prison visits. Noise and grime rule, construction non-stop, rooms dusty, bathrooms suspect. Leftover buffet sends guests green. Save your money, sleep sounder elsewhere. Avoid this overpriced disappointment.

Best advised to stay away….. Poorly managed, maintained with incompetent staff and everything else stopping at ‘h’ of hospitality. Cannot waste more words hence repeating Best advised to stay away….. Poorly managed, maintained with incompetent staff and everything else stopping at ‘h’ of hospitality.

Disappointed by the service, especially the dining experience was absolutely horrible. They would not take any order beyond 9:30pm, irrespective of we being having the food on the table… 🤐🤐 similarly the breakfast timings were only upto 9:30 am. The staff seemed to be too basic and unprofessional.

One of the worst experiences ever. The hotel had construction going on throughout the day from 9 am to 7.30 pm. The din was so loud and irritating that we couldn't get an iota of rest the whole day. Unhelpful staff. Bad service. High prices of all food items. They refused to get us additional rotis in between our meal as they do not provide food service after 9 pm. The large vents in the bathroom did not have any glass (to avoid saving the cost of putting an exhaust fan) so there was cold air coming into the room throughout the day and night. It was freezing in January. No tea/ coffee maker in the room. Low occupancy : people must have read the reviews posted which we unfortunately did not go through. Nothing is good, except location that too only when you are visiting Bird Sanctuary.

Excellent stay, our first accommodation in India. The staff were very helpful and the room was pleasant. I was nervous about the food but it was good quality and safe. Though Bharatpur is not a very attractive city, Keoladeo is a beautiful national park and a birders-heaven and this hotel is only 2 minutes away by tuk-tuk.

Very comfortable stay. Room is good size ,very clean and comfortable. We had packed breakfast as we left at 7 am for bird sanctuary. It’s 300 metres from sanctuary gate. Staff was very accommodating, Mr Laxman and his team were very helpful. We had an excellent visit.