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Đánh giá đã xác thực
Vị trí8.2
Trang thiết bị8.1
Dịch vụ8.3
Vệ sinh8.3
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Tất cả đánh giá(76)
Đánh giá tích cực(41)
Đánh giá có ảnh/video(1)
Đánh giá tiêu cực(5)
Chin chien tee
Đôi Tiêu Chuẩn
Lưu trú vào thg 7, 2022
Cặp đôi
4 đánh giá
10/10
Nổi Bật
Đăng tải vào 3 thg 8, 2022
nhân viên thân thiện và khách sạn rất sạch sẽ, vị trí gần ga xe điện hoặc xe lửa
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear Chin chien tee, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members and our location. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Berlin City Ost in the near future.Sincerely,Athanasia KammenouFront Office Manager
Davor
Đôi Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Nhóm bạn
4 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 21 thg 1, 2025
Was a 3 night stay, didn't use much of facilities, but it's a proper city hotel, clean with kind staff!
Can only recommend!
Dịch
Phản Hồi Từ Khách Sạn: Dear Davor, thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are delighted to learn that you had a memorable stay with us. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time. We look forward to welcoming you back to NH Berlin City Ost in the near future. Sincerely, Athanasia Kammenou Front Office Manager
Phản Hồi Từ Khách Sạn: Dear Yoshinorithank you very much for your feedback and comments. We are delighted to hear that you found our parking lot safe and our reception staff courteous. We strive to provide a safe and comfortable environment for all our customers.Regarding breakfast, we always strive to accommodate various requests. Your comments will be used as valuable feedback. Despite this, we are pleased that you were satisfied with the service provided by our staff.We sincerely look forward to hearing your opinions and feedback. We also look forward to welcoming you again in the future.We wish you all the best.AthanasiaKammenouFront Office ManagerNH Berlin City Ost
Tronelle
Đôi Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Cặp đôi
6 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 30 thg 11, 2024
Hotel ist etwas älter und optisch in die Jahre gekommen, jedoch sauber und einladend. Betten sehr bequem. Das Geräusch der Minibar hat nachts gestört (wie ist diese überhaupt in Betrieb wenn leer?), ansonsten war es sehr ruhig.
Das Frühstück fanden wir entgegen der anderen Bewertungen enttäuschend. Viele Convenience Produkte, außer Hummus und Quark keine frischen Aufstriche, wenig Auswahl bei den Brötchen. Es war okay aber erwarten Sie kein ausgefallenes frisches üppiges selbstgemachtes Essen. Fanden wir sehr schade, da das Hotel echt super war. Das Restaurant das das Frühstück veranstaltet könnte etwas mehr Mühe aufwenden für frische Speisen
Dịch
Phản Hồi Từ Khách Sạn: Dear Tronelle, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Athanasia KammenouFront Office ManagerBest regards,
Phản Hồi Từ Khách Sạn: Dear SongyaSun, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Berlin City Ost in the near future.Sincerely,Athanasia KammenouFront Office Manager
Người Dùng Ẩn Danh
Đôi Tiêu Chuẩn
Lưu trú vào thg 3, 2024
Nhóm bạn
6 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 6 thg 5, 2024
一切正常。
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay with us. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Berlin City Ost in the near future.Sincerely,Athanasia KammenouFront Office Manager
Tài Khoản Khách
Lưu trú vào thg 5, 2025
Khác
2.0/10
Đăng tải vào 30 thg 6, 2025
The front office name athenasia is very rude far away from standard hospitality. Event not smile at alls. Wich is am platinum minor member.
Dịch
Mark M
Lưu trú vào thg 4, 2025
Khách đi công tác
10/10
Nổi Bật
Đăng tải vào 3 thg 5, 2025
Excellent hotel, quiet and clean. All you can eat breakfast, a little pricy but excellent choice and quality. Very friendly staff, nice sweets on reception (!), walking distance from the mainline West train station (20 mins) and the subway. Recommended.
Dịch
Phản Hồi Từ Khách Sạn: Dear TripAdvisor Member, your positive remarks regarding our establishment truly warm our hearts. It's delightful to hear that you found our hotel to be quiet and clean, and that you enjoyed the variety and quality of our breakfast offerings. The friendly demeanor of our staff is something we take great pride in, so your compliments are particularly appreciated. We're also pleased that our location was convenient for your travels. We're delighted that you would recommend us, and we hope to have the privilege of welcoming you back to our hotel in the future. Kind regards from Berlin Sven Mueller General Manager NH Berlin City Ost
Mary R
Lưu trú vào thg 3, 2025
Gia đình
10/10
Nổi Bật
Đăng tải vào 30 thg 4, 2025
Great location for public transport and a visit to the nearby Stasi Museum. The room was spotlessly clean and very comfortable and I was very happy that a good hairdryer was provided. The staff at breakfast and the staff in reception were very friendly and helpful, particularly Kerim and Khaled. I would definitely book here again if I am in Berlin.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mary R., your kind words truly warmed our hearts. We're elated to learn that the location of our hotel was convenient for your travels and that you enjoyed your visit to the Stasi Museum. It's wonderful to hear that the cleanliness and comfort of your room met your expectations and the hairdryer was a satisfactory amenity. Our staff, especially Kerim and Khaled, will be thrilled to hear your positive remarks about their friendliness and helpfulness. They strive to provide each guest with an exceptional experience, and your comments are a testament to their efforts. Should you return to Berlin, we would be more than happy to welcome you back. Our doors are always open for you. Athanasia Kammenou Front Office Manager NH Berlin City Ost
Steven S
Lưu trú vào thg 1, 2025
Cặp đôi
8.0/10
Rất Tốt
Đăng tải vào 14 thg 2, 2025
Spacious rooms with great views of the city. Central location and easy access to public transportation. Friendly, helpful staff. Easy check in and check out. No breakfast on site but next door in the excellent Italian restaurant. Highly recommended for a longer stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Tripadvisor Member, thank you very much for your feedback. We are glad to hear that you enjoyed your stay with us. Thank you very much for the kind words in behalf of our location, the restaurant and our friendly staff. We are looking forward to welcome you again with us anytime soon. Best regards Victor Heilgermann Assistant Front Office Manager
erichall2025
Lưu trú vào thg 1, 2025
Khách đi công tác
10/10
Nổi Bật
Đăng tải vào 9 thg 2, 2025
The hotel was amazing and the breakfast is an amazing buffet with so many choices! The only downside was no exercise area.
Dịch
Phản Hồi Từ Khách Sạn: Dear TripAdvisor member, thank you very much for your feedback. We are glad to hear that you enjoyed your stay with us. Thank you very much for the kind words in behalf of our breakfast. We are looking forward to welcome you again with us anytime soon. Best regards Victor Heilgermann Assistant Front Office Manager
nicnjames
Lưu trú vào thg 11, 2024
Cặp đôi
8.0/10
Rất Tốt
Đăng tải vào 25 thg 12, 2024
Clean hotel, quite a long way from the city centre in a bit of a run down area. Easy transport links with underground and overground stations all within a 5-10 minute walk. We booked breakfast as an option which was simple continental breakfast at the adjoining Italian restaurant.
Dịch
Phản Hồi Từ Khách Sạn: Dear nicnjames, we would like to thank you for taking the time to rate your recent stay at NH Berlin City Ost. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Athanasia Kammenou Front Office Manager
Elizabeth R
Lưu trú vào thg 11, 2024
Khác
10/10
Nổi Bật
Đăng tải vào 18 thg 12, 2024
We stayed here to go to the Christmas markets. The location is great and easy to hop on the underground. An Aldi across the road is good for snacks. The hotel restaurant was brilliant. We had a lovely meal and very good value for money. The staff were Very accommodating and excellent and it was my daughter's birthday and they made a fuss of her which was lovely. Overall very pleased with the room. Had all the things we needed. Not luxury but comfortable
Dịch
Phản Hồi Từ Khách Sạn: Dear Elizabeth R., thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Sincerely, Athanasia Kammenou Front Office Manager
WeeJoaniw
Lưu trú vào thg 10, 2024
Khác
10/10
Nổi Bật
Đăng tải vào 19 thg 11, 2024
Hotel and staff were excellent. Ideal location for us. Plenty of public transport a very short walk away. Rooms in hotel were great, plenty of space, fridge, kettle and tea/coffee facilities provided. And a safe if required. Rooms were also very clean. No noise at all either. Brilliant for a city hotel. I do love this hotel and will be back at the first opportunity.
Dịch
Phản Hồi Từ Khách Sạn: Dear Trapadvisor Member, thank you very much for your honest feedback. We are glad to hear that you enjoyed your stay with us. Thank you very much for the kind words in behalf of our nice rooms, the great location and our friendliness. We are looking forward to welcome you back with us anytime soon. Best regards Victor Heilgermann Assistant Front Office Manager
John Q
Lưu trú vào thg 9, 2024
Khách đi công tác
10/10
Nổi Bật
Đăng tải vào 29 thg 10, 2024
Very helpful desk staff on Wednesday 30.10.24, who helped me with my parking in the area. Check-in was quick and efficient, room was ready, breakfast was full of choice, staff were attentive and were responsive to requests, a pleasant stay allround.
Dịch
Phản Hồi Từ Khách Sạn: Dear John, thank you very much that you took the time to give us feedback. We are glad to hear that you enjoyed your stay with us. Thank you very much for the kind words in behalf of our friendly stuff and our good breakfast. We are looking forward to welcome you again with us anytime soon. Best regards Victor Heilgermann Assistant Front Office Manager