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Tất cả đánh giá(59)
Đánh giá tích cực(39)
Đánh giá có ảnh/video(18)
Đánh giá tiêu cực(6)
Tài Khoản Khách
Phòng Sang trọng 1 Giường King Size
Lưu trú vào thg 5, 2024
Vợ chồng
1 đánh giá
2.0/5
Đăng tải vào 13 thg 6, 2024
Not up to the mark as expected. Photos on the website do not justify actual room quality. Poor service experience
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2023
Du lịch cùng bạn bè
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 8 thg 10, 2023
Resort situated in nice place with good ,polite hotel staff
You will get plenty if space where you can click pics for your social media.
Dịch
Mohnishm85
Lưu trú vào thg 9, 2023
Vợ chồng
1 đánh giá
1.0/5
Đăng tải vào 8 thg 10, 2023
There is nothing much in the hotel except high prices to be paid on the name of 5 star property. There is hardly any arrangement to sit at the beach, there rooms are quite weirdly structured, no view from the rooms and property is deteriorating with every passing day.
Buffet breakfast is not worth at all- they take exorbitant amount of time to serve you on the table after taking the order from live station. While the a la carte food at dinner is still fine.
Their reservations staff is not cooperative specially person named frazaer and Shashank as they are not the person of their words and hardly know customer service. Other junior staff is still better and courteous enough. Mayur was better in managing and handling the client requests and situation.
Overall, would not recommend this place to anyone who need to spend a good amount of money, suggest find other 5 star properties as they are much more value for money with better services and amenities. Please avoid if you like a happy goa trip.
Dịch
Anurag
Phòng Premium Giường cỡ King có Ban công
Lưu trú vào thg 9, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 10, 2023
What an exciting experience! The staff were well maintained and the property was very clean and well kept. Love the ambience
Dịch
Rahul M
Lưu trú vào thg 9, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 14 thg 10, 2024
Great resort with wonderful private beach, One of the cleanest in Goa. Excellent staff with ever ready temperament to help guests. La Concha restaurant staff and chefs were superb and food was excellent. Wonderful hospitality Mrs Sanjana and team
Dịch
6/37
Phản Hồi Từ Khách Sạn: Dear Mr. Rahul M, Greetings from Azaya Beach Resort Goa!!! We are thrilled to hear that you enjoyed the immaculate condition of our private beach and that our dedicated team, including the wonderful Mrs. Sanjana and staff at La Concha restaurant, went above and beyond to provide excellent service and culinary delights. Your commendation for our hospitality is much appreciated. It's feedback like yours that inspires us to strive for excellence in ensuring a memorable and enjoyable stay for each of our guests. We look forward to welcoming you back to our resort in the future for another delightful experience. Best Regards, Sanjana Pednekar Guest Relations Manager
N7264ALalexb
Lưu trú vào thg 10, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 24 thg 11, 2024
Visited this wonderful resort at the start of the season, great room, facilities and pool. We tried all of the restaurants and bars in the resort, great selections and very friendly and accommodating staff, especially Rosmand Fernandez.
Dịch
Kim R
Lưu trú vào thg 10, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 21 thg 11, 2024
All the staff working at the Azaya have been excellent, very helpful and attentive. I would like to give a special mention to Pravin from the house keeping team. Pravin has made are holiday extra special with his artistic flair. Many thanks.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Kim R, Greetings from Azaya Beach Resort Goa!! We're thrilled to hear that you had an excellent experience at Azaya, and we appreciate your acknowledgment of our staff's efforts. Pravin’s artistic touch certainly adds a unique charm to our service, and it’s wonderful to know he made your holiday even more memorable. Our team always strives to provide attentive and personalized experiences, and it’s rewarding to see their hard work recognized. We look forward to welcoming you back for another exceptional stay, where we hope to create even more special moments for you. Best Regards, Sanjana Pednekar Guest Relations Manager
Safari32647691718
Lưu trú vào thg 10, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 10 thg 11, 2024
It was an amazing experience, such a beautiful place, enjoyed a lot. Food was delicious. I would like to mention Mr Sam Chef was amazing,and his team very kind,polite and very professional. Like to Thank Manager Mr Manohar. Very very dedicated staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir, We're thrilled to hear that your experience met your expectations. It's wonderful to know that you enjoyed the beautiful surroundings and the delicious food. Mr. Sam and his team truly take pride in their work, and it’s fantastic to see them recognized for their kindness and professionalism. The dedication of the staff is a key part of what we strive for, and it’s encouraging that you noticed their efforts. Mr. Manohar’s leadership plays a significant role in fostering this atmosphere. Your feedback highlights the hard work and commitment of the entire team. We hope to welcome you back for another memorable experience in the future. Best Regards, Sanjana Pednekar Guest Relations Manager
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 18 thg 10, 2024
Whilst the room itself was somewhat tired and in need of renovation (hats off to the photographer, they look stunning online...not quite the same standard when you're in it!) however; that aside everything else was wonderful, especially the ever helpful and friendly staff. The bed was comfy, and the bed sheets were great quality. The pool was long enough to do laps, the breakfast buffet was outstanding, and the library was a lovely quiet spot to get a bit of work done. Being only September, the beach was deserted, which we loved. And after the first day we were happy to be given a beach umbrella so we can read in the shade, listening to the ocean. Sadly, the spa facilities were not available as it was a holiday weekend.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Paula B, Greetings from Azaya Beach Resort Goa!!! We're delighted to hear that the helpfulness of our staff, the comfort of the bed, and the quality of our sheets contributed positively to your stay. It's wonderful to know that you enjoyed our pool for your laps, our diverse breakfast buffet, and found peace in our quiet library space. We're also glad the deserted beach provided you with a serene environment, and that the beach umbrella added to your relaxation. We understand your feelings regarding the room and appreciate your feedback, which is crucial in guiding our renovation plans to ensure our guests' experiences align with their expectations. We regret that the spa facilities were unavailable during your holiday and understand the inconvenience this may have caused. For future visits, we would be more than happy to assist you with booking spa services in advance to ensure you have the opportunity to enjoy them. Your experience is important to us, and we are committed to continuously improving to provide our guests with comfortable and enjoyable stays. We look forward to the opportunity to welcome you back, perhaps to a newly refreshed room that will meet the high standards we strive to offer. Best Regards, Sanjana Pednekar Guest Relations Manager
Coastal30395665606
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 23 thg 9, 2024
Great time spent in Azaya beach and resort. The property is very big and spacious. The hospitality of the staff is excellent. Rooms were very clean and modern. We had a great stay and enjoyed the friendly service and buffet breakfast. We will definitely come back again next time. The location is fabulous.
Dịch
Phản Hồi Từ Khách Sạn: Dear sir, Greetings from Azaya Beach Resort!!! We're thrilled to hear that your stay at Azaya Beach and Resort was enjoyable and that our spacious property, excellent hospitality, and modern rooms met your expectations. It's wonderful to know that the friendly service and buffet breakfast added to your great experience. Your praise for our location is much appreciated, and we're excited to welcome you back on your next visit! Best Regards, Sanjana Pednekar Guest Relations Manager
Navigate55375368482
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 22 thg 9, 2024
Amazing resort just right on the beach, no crowd! Clean and spacious bedroom. Big swimming pool and activities areas. Very calm and close to nature. Front desk executive (Sanjana), helped us hiring taxi and ensuring our stay was pleasant and comfortable.
Dịch
Phản Hồi Từ Khách Sạn: Dear sir, Greetings from Azaya Beach Resort!!! We're thrilled to hear about your positive experience at our resort! It's wonderful to know that our beachfront location, clean and spacious accommodations, expansive swimming pool, and serene natural setting contributed to a memorable stay for you. We take great pride in providing a tranquil environment where our guests can relax and unwind. Your shoutout to Sanjana is much appreciated; our staff strives to deliver exceptional service, and it's heartening to learn that her efforts to assist with your taxi arrangements and comfort made a significant impact on your stay. We hope to have the opportunity to welcome you back in the future for another peaceful getaway. Best Regards, Sanjana Pednekar Guest Relations Manager
Desouza D
Lưu trú vào thg 7, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 26 thg 8, 2024
We came in goa for a vacation and we stayed in Azaya resort in banaulim is a great hotel in budget the environment is very friendly the food was nice and room was very clean and tidy every time we entered the room and specially thanks to Elvis from housekeeping who cleaned our room throughout our stay and made us Nice towel art on our bed very kind and helpful staff and had a great experience enjoyed our stay
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Desouza D, Greetings from Azaya Beach Resort!!! It's wonderful to hear that your stay at Azaya Resort in Benaulim met your expectations and that you had an enjoyable vacation in Goa. We're thrilled to know the friendly environment, appetizing food, and cleanliness of our rooms added to the comfort of your experience with us. Your acknowledgment of Elvis's exceptional housekeeping service and creative towel art is greatly appreciated, and we will make sure to pass on your compliments to him. It's feedback like yours that motivates our staff to continue delivering excellent service. We are delighted that you took great pleasure in your stay and we look forward to welcoming you back for another memorable visit. Best Regards, Sanjana Pednekar Guest Relations Manager
devenvasaikar
Lưu trú vào thg 7, 2024
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 18 thg 8, 2024
We stayed at Azaya Beach Resort, Goa, for two nights with my spouse and daughter. While the property has some positives, there were a few issues that made our stay less enjoyable than expected. Positive Points: Dinner on both nights was a highlight, with delicious and well-prepared meals. The resort provided sand toys for our daughter, which she thoroughly enjoyed. Negative Points: The promised refreshment kit was not provided, which was a disappointment right from the start. The Tata Sky service wasn't working, leaving us without TV entertainment. The property faced significant issues with the hot water system, which meant no hot water was available during our stay. This also made the bathtub unusable. We noticed water leakage from the bathroom, which added to the inconvenience. Despite booking a room for three, we were only provided with two towels and one hand towel. There was no Good Knight mosquito repellent machine in the room, which is essential given the surrounding trees that attract mosquitos. The path lights weren't working when we went for dinner, making it difficult to navigate. Breakfast on the first day was quite poor, although it did improve on the second day. Additional Observations: This resort seems to be more suited for couples rather than families. The bathrooms lack latches, which can be uncomfortable when staying with kids. After we raised our concerns, the resort upgraded us to a better room, and the services noticeably improved, which we appreciated. Value for Money: 6/10 Location: 9/10 (The beachside location is fantastic, with direct access from the resort.) Special Thanks: A big thank you to Chef Sam, Chef BP Sharma, and Miss Liyan for their attentive service during meals. A special mention to Mrs. Sanjana Pednekar (Guest Relations Manager), who ensured that all our feedback was addressed. Overall, our stay at Azaya Beach Resort was memorable, with a mix of highs and lows. The property itself is beautiful, but some service aspects could use improvement.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Devendra Vasaikar, Greetings!!! We're glad that certain elements of your stay at Azaya Beach Resort were pleasing, like the dinners and the provision of sand toys for your daughter. The experiences with our culinary team and notable staff show that we indeed strive to make our guests feel valued. Acknowledging the challenges you faced, your mentioned all points are taken into consideration. Rest assured, we have initiated steps to rectify these problems to prevent future occurrences. We also take note of your feedback on our suitability for families and room amenities, which we will consider in our ongoing efforts to enhance the guest experience. We are continuously working on improving every aspect of our service to ensure a more enjoyable and comfortable stay for all our guests, particularly families. The upgrade provided was part of our commitment to ensure your time with us was as enjoyable as possible. Your scoring of our value for money and the high rating for our location validate our efforts to maintain an excellent beachside resort. We are hopeful that upon your next visit, you will see the improvements made and have a stay that is nothing short of exceptional in all aspects. It was a great pleasure having you all with us. Best Regards, Sanjana Pednekar Guest Relations Manager
Go55510200471
Lưu trú vào thg 6, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 26 thg 7, 2024
One of the best property to visit in South Goa. Access to private beach is a big positive. Buffet breakfast is a good spread staff are polite and helpful we stayed in room 5002. I would like to thank Housekeeping Mr. Kim for being there for everything I needed and he made sure every time i left the room it was made the way I got it when I checked in. He tooken every possible care of us about make our everyday filled with surprise and amazing with his towel artwork His daily efforts of making different animals from towels while doing up our room put a smile on our face every single day. Thank you so much for providing us such a relaxing and wonderful stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear sir, Greetings from Azaya Beach Resort!!! We’re thrilled to hear that your stay in South Goa was exceptional and that the private beach access added a special touch to your visit. It’s great to know that our buffet breakfast selection met your expectations and you found our staff to be polite and helpful. Your kind words about our housekeeping staff, and particularly Mr. Kim, are truly appreciated. His dedication to creating an inviting and clean room environment is a testament to his commitment to guest satisfaction. It's delightful to learn that his towel artwork brought joy to your day. Personal touches like these are what we strive to provide for a memorable experience. Your feedback is valuable in helping us maintain the highest standards of service. We’re pleased to have been able to contribute to a relaxing and enjoyable stay, and we look forward to the opportunity of again providing you with such an experience. Best Regards, Sanjana Pednekar Guest Relations Manager
Narayan A
Lưu trú vào thg 6, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 21 thg 7, 2024
We stayed in Azaya resort it is at great hotels good accommodation and in la concha restaurant food was nice and in cerulean there are in house games like pool,table tennis and Carrom and room was nice and we celebrated our wedding anniversary and in our room on our bed there was great towel art done by Elvis from housekeeping and kept our room very clean throughout our stay and had a great experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Narayan A, Greetings from Azaya Beach Resort!!! It's a pleasure to hear that Azaya Resort provided a memorable backdrop to your wedding anniversary celebration! We're delighted that you enjoyed the accommodations, and it's wonderful that the culinary offerings at La Concha met your expectations. Knowing that you took advantage of the in-house games like pool, table tennis, and Carrom at Cerulean adds to our joy – we love creating a fun environment for our guests. The highlight of your stay seems to have been the exceptional service you received from Elvis in our housekeeping team. His creative towel art and dedication to cleanliness clearly left a positive impression, and we'll make sure to pass on your compliments to him. We're proud to have contributed to your great experience and hope to have the honor of welcoming you back to Azaya Resort for future celebrations or maybe just a relaxing getaway. Your satisfaction is what motivates us to continue creating wonderful experiences for our guests. Best Regards, Sanjana Pednekar Guest Relations Manager