Lavande Hotel (Beijing Universal Resort)

Các đánh giá Lavande Hotel (Beijing Universal Resort)

Lavande Hotel (Beijing Universal Resort)

Block A, Huihuiyuan Community, No.399, Qunfang South Street, Liyuan Town, Tongzhou District, Beijing, ChinaXem thông tin khách sạn
Lavande Hotel (Beijing Universal Resort)
Lavande Hotel (Beijing Universal Resort)Lavande Hotel (Beijing Universal Resort)Lavande Hotel (Beijing Universal Resort)
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Đánh giá của khách

4.8/5
Xuất Sắc
6744 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.7
Dịch vụ4.8
Vệ sinh4.8
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Tất cả đánh giá(6744)
Đánh giá tích cực(6626)
Đánh giá có ảnh/video(673)
Cung cấp dịch vụ đón khách/trả khách(1177)
Vị trí thuận tiện(1101)
Dễ đi lại(674)
Nhân viên quầy lễ tân thân thiện(511)
Gần tàu điện ngầm(435)
Bữa sáng ngon(211)
Cách âm trung bình(174)
Có thiết trang thiết bị cho trẻ em(25)
Đánh giá tiêu cực(118)
Qicaiyanzi
Phòng đôi Deluxe
Lưu trú vào thg 12, 2023
Du lịch cùng bạn bè
17 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 12, 2023
设施：hao 卫生：hao 环境：hao 服务：）hao
Phản Hồi Từ Khách Sạn: 偶然中相遇，有緣不容易，您話語中的滿意，我們定將為您傾心傾力，感謝您對小麗的支持。
Ariunaa enkhee
Elegant Double Room
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
28 đánh giá
2.0/5
Đăng tải vào 12 thg 5, 2024
the window in the room was dirty and not cleaned and the carpet was dirty
Dịch
Phản Hồi Từ Khách Sạn: Dear customer, we are very sorry for the inconvenience. Regarding the window and carpet cleaning problem you mentioned, we take it very seriously and have immediately informed the hotel management team to investigate and rectify it. We always aim to provide clean and comfortable accommodation, and your feedback will help us to improve the quality of our services. We look forward to serving you again and welcome your next visit. Thank you!
Simon Goh
Phòng đơn Tiêu chuẩn
Lưu trú vào thg 5, 2024
Vợ chồng
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 5, 2024
The hotel provide transport to universal Beijing. Near train station. Downside is not much shops to eat. Have to order mei tuan
Dịch
Phản Hồi Từ Khách Sạn: Very honored to serve you, we will continue to work hard, continuous progress, will live up to your expectations, please believe that your every smile, is our goal!
Tsas
Phòng đơn Tiêu chuẩn
Lưu trú vào thg 8, 2023
Khác
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 27 thg 8, 2023
The room was smaller than what i expected from the picture. I guess it's a budget hotel after all. Sheets and room smells a bit but nothing too unbearable. The front desk does not really speak english but communicable with baidu. Yes, they have a shuttle to universal but the bus conductor only spoke chinese and not really helpful. Wasnt sure on how to get back to the hotel so just took taxi hailing from the parking lot.
Dịch
Phản Hồi Từ Khách Sạn: Dear Li Feng family, thank you for choosing to stay at Xiaoli's house and providing feedback. The standard single area of the room is 15 square meters, which is the smallest of all room types, although the small facilities are all complete. The bedding in the room was disinfected and cleaned by the washing company before being delivered to the hotel, and there was no unpleasant smell. I am very sorry for the English communication at the front desk. We will strengthen relevant knowledge training for employees in the future and hope to provide satisfactory service next time. Welcome back
Tài Khoản Khách
Phòng đơn Tiêu chuẩn
Lưu trú vào thg 9, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 9, 2023
This hotel is good,so clean , and new,have good breakfast and very Friendly staff❤️❤️❤️
Dịch
Phản Hồi Từ Khách Sạn: Every time you affirm and praiseXiaoli is happy, I hope every stayin the future can bring you agood memory of the trip, lookingforward to your stay again🌹🌹🌹
Filipe C.
Phòng đơn Tiêu chuẩn
Lưu trú vào thg 6, 2023
Vợ chồng
11 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 13 thg 6, 2023
It's close to the universal studios and convenient with the shuttle bus. Room is comfortable and clean. Staff was polite and helped us with take out order.
Dịch
Phản Hồi Từ Khách Sạn: 有一些不經意的邂逅，就成就了生命的美麗。看到您字裡行間道不盡的愛，小麗會繼續加油，繼續努力服務好每一位賓客🌹
Tài Khoản Khách
Zodiac Themed Family Room
Lưu trú vào thg 2, 2024
Gia đình
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 5 thg 2, 2024
Everything was good. The location is great if you are visiting Universal Studios.
Dịch
Phản Hồi Từ Khách Sạn: Thank you, dear foreigners, for your positive feedback. We are very happy to receive your recognition. Xiaoli will strive to do every detail well. I hope to receive your 5-star review next time
高在友(고재우)
Zodiac Themed Family Room
Lưu trú vào thg 11, 2023
Gia đình
17 đánh giá
3.5/5
Đăng tải vào 9 thg 2, 2024
The facility or cleaning condition was not good and the breakfast was disappointing.
Dịch
Phản Hồi Từ Khách Sạn: Dear customer, I am very sorry to bring you a bad experience. We will take your feedback very seriously and will verify the situation with the relevant authorities as soon as possible to take appropriate improvement measures. We are committed to providing high quality services and facilities to ensure that all guests have a satisfying stay experience. Thank you again for your feedback and look forward to serving you again and showing you our improvements and improvements. If you have any questions or need further assistance, please feel free to contact us.
Namuungan
Phòng đơn Tiêu chuẩn
Lưu trú vào thg 9, 2023
Vợ chồng
10 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 18 thg 9, 2023
Staff attitude was very helpful and friendly. Vey nice location for people who are visiting Universal studios beijing. There is also free shuttle bus to from Universal.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your support andlove! Thousands of words can notmatch your satisfaction, becauseevery guest's happy smile is anencouragement and support for usXiaoli will cherish and continue towork hard!🌹
Người Dùng Ẩn Danh
Phòng đơn Tiêu chuẩn
Lưu trú vào thg 6, 2023
Gia đình
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 6, 2023
Nice palace, nice service👍, very cleaning
Dịch
Phản Hồi Từ Khách Sạn: 是的，為了讓所有的家人都能體驗滿分，小麗家服務必須做到到位。雅緻大空間確實稍小，但是設施設備齊全的，該有的都有😀！商務大空間大些，下次親愛的可以來體驗呦😘😘😘
Khandjav
Elegant Double Room
Lưu trú vào thg 10, 2023
Vợ chồng
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 25 thg 10, 2023
It was great but room wall is too thin and noisy that was just little bit nervous.
Dịch
Phản Hồi Từ Khách Sạn: Dear Li Feng family Hello:Thank you very much for yourfeedback, Xiao Li actively rectifythe shortcomings, and strive todo better, I hope to provide asatisfactory and happy trip for LiFeng family, looking forward toyour visit again❤
DonCarlo
Elegant Double Room
Lưu trú vào thg 1, 2023
Khác
13 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 1 thg 2, 2023
PERFECT FOR UNIVERSAL STUDIOS VISITORS The Lavande Hotel is great for people who intend on going to Universal Studios. The rooms are clean, comfortable and well kept. PRO TIP: to turn off the beside lamps, you need to push the actual lamp shades (it’s not clear at all but eventually figured it out). The staff there are really friendly, especially the gentleman who works on the night shift who is very courteous even the security guard. The breakfast buffet is 38rmb per person and starts at 7am. The breakfast buffet, however, is just Chinese food. There is no coffee. There is a shuttle bus at 8am to the Universal Studios Theme Park, however, I arrived at 7:50am and it was already full. Not to worry though, because it’s only a 10mins DiDi Trip to Universal Studios Theme Park. I will definitely go back to Universal Studios hence I will definitely stay at this hotel again. Do note that it’s quite far out from airports and railways. It took me 45mins in a taxi from Capital Airport. However, the plus is that it’s close and convenient to Universal. Overall, a pleasant experience at this hotel. Definitely well worth their online rating.
Dịch
Phản Hồi Từ Khách Sạn: first of all,thank you very much for your recognition of the hotel service. because it was not long before our restaurant opened after the epidemic there was only chinese food at present. l’msorry l didn't prepare too much food and coffee. but we are also very happy to give you a very good sense of experience.l hope you can choose us next time. l wish you a happy life.
Erdenejargal
Elegant Double Room
Lưu trú vào thg 5, 2023
Đặt phòng cho người khác
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 25 thg 5, 2023
Everything is good
Dịch
Phản Hồi Từ Khách Sạn: 親愛的是不是手滑了不小心點成了4分呀。小麗會時刻反省自己，檢查自己的不足，積極調整，把最好的服務帶給給麗楓家人！祝您:旅途愉快，天天開心❤️
Fluffy-bow
Phòng đơn Tiêu chuẩn
Lưu trú vào thg 4, 2023
Vợ chồng
12 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 6 thg 4, 2023
Perfect location if you will be visiting Beijing Universal Studios. There is bus that leaves at 8am taking you there free of charge or you can take the didi,just 10mins. The room was neat.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的顧客🙏感謝您的好評，歡迎您隨時來，下次一定要點5分喲🤭祝您生活愉快 萬事如意
MelJay
Elegant Double Room
Lưu trú vào thg 3, 2023
Vợ chồng
27 đánh giá
3.5/5
Đăng tải vào 25 thg 3, 2023
Good customer service. Close to subway for Universal studios guests. The hotel hires out Harry Potter garments which I would highly recommend. The heating is controlled by the hotel which made the hotel room quite hot and stuffy.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的外國朋友感謝您的點評🙏由於天氣突然變冷，酒店不得不緊急啟動供熱，沒能照顧好您的感受實在抱歉🙏希望您下次入住及時告訴我們您的體驗，決不能讓您喜悦而來失望而去，有問題店內解決，電梯裏有貴賓熱線，這是專門為賓客設定的！誠摯邀請您再次光臨 祝您生活愉快 開心每一天🌹麗楓酒店環球度假區店全體員工