Các đánh giá The Ritz-Carlton Beijing

Đây là Ritz Carlton thứ 2 tôi ở lại Bắc Kinh trong chuyến đi Gia đình 3 người, trẻ sơ sinh 7 tháng tuổi - trong 2 ngày Thiết kế và suy nghĩ được đưa vào tòa nhà chắc chắn xứng đáng là một Ritz. Cấu hình sang trọng và chắc chắn Theo quan điểm của tôi, dịch vụ chúng tôi nhận được ít hơn mong đợi ở Ritz. Nó có thể góp phần vào thực tế là nó nằm n*** trung tâm thị trấn và công suất thuê cao Không có sự giới thiệu nào về cơ sở vật chất của chi nhánh này và các nhân viên ở cửa trông có vẻ thiếu kinh nghiệm / chưa được đào tạo trong khi họ theo dõi tôi lấy hành lý ra khỏi taxi và để chúng ở đường lái xe trong khi tôi sắp xếp xe đẩy em bé Bên cạnh dịch vụ, khách sạn còn tuyệt vời, vị trí tuyệt vời, cơ sở vật chất được bảo trì tốt

The best hotel I have been so far on international trips , good luck the team was was friendly and helpful everyone and everything was 10/10

Good service and location. The room is clean and tidy. The staff are very professional.

Had my most memorable birthday at one of my most favorite hotels. Felt like the most important person throughout the weekend. Thanks to all the staffs for taking care of us. Especially to Lena and the Chef.

Duty manager Mia service good i love ritz ! I will come back ,thank you Mia!

the best hotel in beijing! it's near by eveything

Good location, comfortable clean and good services, good stay

Mia wang so professional and very nice i will come back!

Location: not downtown Transportation: really hard to get taxi Interior design and amenities: old and last century like. Pretty disappointing Food: so-so, disappointing Service: staff is nice and service is good. The only nice point of this stay. View: no nice view, too close to apartments nearby. Stayed on 11th floor.

The room was clean and big enough to enjoy holidays. There are 2 things to concern now. I had no reservations at the lounge for 2023 countdown party. But I asked to a staff (maybe concierge) to get 6 seats in the lounge and she asked to the receptionist who was in front of the lounge. The staff said “they have enough seats for you, please wait here in front and my colleague will help you” So excited. I was standing and waiting someone to come. Few minutes later or more than several minutes later, nothing happened and I still stood up. I asked the receptionist to let us in, and she was curious who we are. No seats are available. At the room service, we ordered 3 ice cream and some other menus. They delivered one ice cream with 3 scoops in it. And they asked how many we are, (with my friend family for countdown together). We said 6 (including 2 kids) and delivered only one fork. No utensils enough even they asked how many we are. Besides these, the room and breakfast were so good. And waiters and waitresses were very kind and helpful.

I have been in many different luxury hotels in whole of the world, specially Ritz Carlton group , but I should say to anyone that thinks, this hotel is one of Ritz carlton hotels group, absolutely, not. It’s one of the worst hotels I’ve seen in my lifetime. I have been in 94 continents, and never, never, have some experience like here, the building it’s so old, the service in club lounge is so bad. I should say, it’s not 5 stars hotel, the room has bad smells,breakfast and dinner in club lounge is poor, one weeks ago, I have been in Xian Ritz Carlton,it was fantastic, you can’t compare those are together…. Absolutely,I will not come back again in Beijing Ritz Carlton.

The room was good and thee location is ok , however thee room was advertised as having premier lunch , exclusive afternoon tea and buffet dinner , but actually its a club lounge. The afternoon tea only had two cakes when we were there and the food was very simple rice and meat.

Duty manager Mia Wang so nice and good take care me thank you Mia See You soon

The hotel itself is nice, beautiful room and comfortable bathroom. But the attitude and the way personnel treats guests is terrible. Our family with the baby was offered the worst and the least convenient table during the breakfast although there were a lot of spare ones. Guests are not allowed to use the facilities - people who were not even the hotel guests did not let me use the yoga studio in extremely rude and impolite way and staff did not try to resolve the issue unless I got really angry and yet no apologies or compliment were given. Horrible experience. We went to celebrate the wedding anniversary but the hotel personnel and management tried their best to spoil the day. Higly not recommended.