Princess Family Club Bavaro - All Inclusive

The place is very nice with many activities to do but the customer service must improve the attitude of the personnel is not so friendly

The resort is located on a beautiful beach. I really liked the Italian restaurant. It was a wonderful vacation. I will definitely return to this resort.

Great beach vacay; skip sales pitch Really luxurious. Loved beach access, pools, food. Would decline the welcome gift/sales pitch in the future.

I cant say enough good things about this place. It was our first time to Punta Cana and I was definitely nervous about getting sick from the food after reading some of these reviews. I have a sensitive stomach but was completely fine my entire stay here. The buffets were underwhelming to be honest but some of the restaurants were top notch. Also, Elena and Alexis (Mordisco) were amazing!!! The property is beautiful, as was the beach. My family loved the convenience of the pools in the room and the water park. Only negative was the man trying to sell the vacation club - Alex - he was pushy, misleading, and rude. Made me feel uncomfortable after i was unwilling to leave my children flr an hour to listen to a sales pitch. Overall, would go back but will stay away from Alex.

The property itself is pretty nice. There are a lot of dining options, but it is extremely hard to get reservations at the ala carte restaurants, and the buffet for dinner is pretty horrible to be honest. Some things I did not like about my stay here were that someone from the cleaning staff stole $15 out of my wallet while I was at the beach on my last day there. Also we booked an airport transfer from the hotel to the airport and the front desk staff assured us that we could pay with credit card...we could not, and we had to go take out cash at the airport. The driver told us that they keep telling them to stop telling people that they can pay with credit cards but they keep doing it, so be forewarned. Also we wouldn't have needed to get money out for the airport transfer if the cleaning staff didn't steal my money out of my wallet.

Disappointing Stay at a Supposed 5-Star Resort We stayed at Princess Bavaro Resort in Punta Cana as a family of three, and unfortunately, our experience was far from what we expected from a 5-star property. First and foremost, the internet situation across the property was incredibly frustrating. Outside of the lobby areas, Wi-Fi was practically nonexistent. This made it extremely difficult to stay connected or even make simple reservations at the on-site restaurants—which require online booking. It’s unacceptable that such a basic amenity is so unreliable at a resort of this caliber. The only 24-hour option for food, the sports bar, was a major letdown as well. The food choices were extremely limited and not what you’d expect when everything else was closed. This left us with very few options during off hours, especially for a place that markets itself as all-inclusive luxury. On a positive note, the room was spacious and clean, which we appreciated. However, despite that, the overall experience did not feel like it was worth the money we spent. The lack of service quality and amenities falling short of expectations made our stay a disappointing one. We truly expected better and wouldn’t return based on this experience.