Paradisus Grand Cana

Great Resort! Alula is the best restaurant. On the beach, not crowded, GREAT food and view. Andreina and Altagracia are so sweet and attentive. We were here 5 days and ate at Alula 5 times!! For water activities, find Fernando on the beach (#20) parasailing was fun, the snorkeling excursion was off the hook fun!! Can’t recommend highly enough!

Amazing time! Delicious Food, drink mamajuana brugal, etc. Music to dance all night, nice and friendly people. Beautiful paintings and souvenirs. Come to enjoy this wonderful paradise!!!!!!!!

Beautiful resort! Excellent service! Staff is very kind! We loved Marilin and Ivelisse! Pedicure with Melissa was perfect! Beach was gorgeous! Garry 114 is the best and helped us all throughout the week with excursions on the beach!! Thank you Paradisus Grand Cana for an amazing week!

We are very pleased to have had the pleasure of Gabriel Batss as our concierge. Throughout our stay he went above and beyond, being relentlessly affable, amiable and amenable, always attentive and would regularly check we were having a good time from morning to night, but deftly without any intrusion or imposition. Gabriel was also a great help and comfort when we experienced issues with some other hotel guests, and during this time he provided empathy, sympathy and advice in helping us to resolve this and not let it impede our time at the resort. It’s almost always hard returning home from a vacation but having had the pleasure of Gabriel’s company made it that little bit harder as we will miss him very much. We can’t thank him enough.

My wife, toddler and I spent a week at this resort. The resort itself is not far from the airport (20 minutes). The beach is about a 2 to 3 minute drive with a golf cart that is available at the front of the resort. We went during a less busy time so it was always available. At the beach, there is a phone to call for pick ups. Half way through the ride, you can stop to go to the kiddie pool and water slides which we found was great for our toddler. Overall the ride to the beach was quite nice and relaxing and wouldn't deter me from choosing this resort. Our snacks and fridge was refilled everyday and sheet were changed upon request. The buffet and restaurants had a great selection of food and the waiters were also accommodating. Because we went during a quiet time, we were assigned a concierge (Isrrael) who did an excellent job of booking all of our restaurants. The negatives: At check-in, they tried to upgrade us to a larger room for almost 700$USD and that was their special price for us. Our standard room was big enough and already had a separate living room. The jacuzzi on our balcony was so dirty and when I mentioned it to Isrrael, he just brushed it off and said that I probably wouldn't use it anyways. We never got service at the beach. The waiters heavily favored the young teens flashing money and always tended to them. We were always pestered by local sellers to buy things even if we said no thank you. We wasted 2 hours by force talking to a Melia representative to try an purchase Melia memberships (we stayed because Issrael said he would get paid and we felt bad). Some days we had servers at the bar give us sparkling water and other days different servers would deny us and say it's for premium members. And trust me... They really favor their premium members and it shows. Everything is done through QR codes and through your phone (menu, services, room service, etc). I ordered room service once and got really sick for 3 days. 2 months later, I received a whatsapp message from Isrrael asking me to loan him some money.

The room was beautiful. My on ierge Alvaro is very professional, attentive to my wife and me all the time. He recommended and made reservations for various restaurants, he gave us a nice surprise for wife late birthday and it was very nice, I will recomen this resort for couples and families, I give Alvaro a 10 for his hard work to keep us happy all week long