Charles
27 tháng mười một, 2023
Where to start...
1. Cleanliness...Room was dirty. Dirt and smudges on all the walls that could easily be wiped off. Curtains had layers of diet and filth at the bottoms of them. Hair from previous guests in tub, sink and toilet. Drawers had dust and worse, red sticky stuff that kept my family living out of suitcases.
2. PTAC (a/c)...Control was on the wall. Panel was dead. No batteries in the unit. Fixed, but panel still didnt work. Able to adjust temp on unit, but that failed during the night. Room was hot and stuffy. No fix.
3. Linens...Didnt have enough. Thankfully front desk fixed issue and brought more.
4. Disrepair...Closet was unusable. They put a makeshift door up, but because it was made for a large doorway, you could only open it about 12 inches on either side, rendering the closet unsuable. Maintenance room shared a wall with our room. There was an alarm that was never silenced allday and all night for.thr three days we.were there. Stairwell had lighting that was out going to the first floor.
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