Safestay Barcelona Gothic

Các đánh giá Safestay Barcelona Gothic

Safestay Barcelona Gothic

Street, C/ dels Vigatans, 5, 9, Barcelona, Catalonia, 08003, SpainXem thông tin khách sạn
Safestay Barcelona Gothic
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

7.6/10
Tốt
32 đánh giá
Đánh giá đã xác thực
Vị trí7.8
Trang thiết bị7.5
Dịch vụ7.6
Vệ sinh7.6
Lọc theo:
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Tất cả đánh giá(32)
Đánh giá tích cực(14)
Đánh giá có ảnh/video(1)
Đánh giá tiêu cực(6)
snhn1006
Bed In 14-Bed Mixed Dorm Shared Bathroom
Lưu trú vào thg 11, 2024
Một mình
5 đánh giá
6.0/10
Đăng tải vào 7 thg 12, 2024
Vị trí rất thuận tiện ở trung tâm thành phố và có tất cả tiện nghi so với giá cả, nhưng cảm giác không được sạch sẽ cho lắm.
Văn bản gốcBản dịch của Google
Lingyunshuang
Bed In 12 Bed Mixed Dorm Shared Bathroom
Lưu trú vào thg 10, 2024
Một mình
28 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 9 thg 11, 2024
Tiện lợi, giá cả phải chăng và hợp vệ sinh.
Văn bản gốcBản dịch của Google
Angel ~ 💵💶💷
Bed In 8-Bed Female Dorm Shared Bathroom
Lưu trú vào thg 4, 2025
Khác
70 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 18 thg 5, 2025
The auspicious location, good staff, facilities and services are perfect! Like a temporary family! Recommend this great hotel!🎈🌹🎉🧚♀️✌💌🔥
Dịch
Akerke
Bed In 8-Bed Female Dorm Shared Bathroom
Lưu trú vào thg 4, 2025
Du lịch cùng bạn bè
8 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 21 thg 5, 2025
Стены тонкие. Хостел чистый. Переночевать самое то.
Dịch
Tài Khoản Khách
Bed In 14-Bed Mixed Dorm Shared Bathroom
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 16 thg 1, 2025
Sehr gut
Dịch
Người Dùng Ẩn Danh
Lưu trú vào thg 10, 2022
Một mình
17 đánh giá
6.0/10
Đăng tải vào 12 thg 11, 2022
廚房設施簡陋,空間挺大
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Khác
2.0/10
Đăng tải vào 21 thg 5, 2025
I wasn't let it by a terribly rude Latin American lady. They only paid the basic rate back, but not the tourist tax. I have residence here. I think they want the Guardia Urbana and the Mossos d'Esquardia at the door. If I don't get my money back by tomorrow, I'll come to the door and call both the Mossos d'Esquadra and Guardia Civil. I am resident of Spain and hate corruption and falsity. Avoid this horrible place.
Dịch
josefft
Lưu trú vào thg 2, 2025
Du lịch cùng bạn bè
2.0/10
Đăng tải vào 9 thg 3, 2025
I’ve only given this place 1 star so I am able to share my groups awful experience with this place which claims to be welcoming accommodation. We were asked to leave at 9am after only 1 night of our 4 nights stay due to us being accused of breaking rules which we had not as when we arrived we asked to go over all the rules which were very clear and we followed. We did not argue when asked to leave we just wanted answers & clarity from the staff at the front desk who were very hostile with us and completely unprofessional and unhelpful It felt like a robbery by this place they got us to pay for our full stay and kicked us out after the first night with no sort of compensation or answers. Out of all the places I’ve stayed on a budget this by far ranks the worst by a fair margin. All we were offered was an email to make a complaint to, I’m yet to hear back and would be surprised if I did given the amount of care and consideration by this hostel. Please find a list below of all actions we found unacceptable. 1. The front desk had cleared out one of our beds of the belongings and denied it until handing over the belongings after 30min of discussions. 2. As they gave away one our beds we had to share a bed for the one night they gave us which I find completely unacceptable as we paid for a stay and we had to share a bed. 3. The amount of blatant lying by the staff at the front desk was shocking, no one would look us in the eye. It was always the managers the decision but the manager was nowhere to be found. 4. Refusal of refund. As a group of young travelers trying to save every penny we were left with the loss of significant funds and left trying to find a hostel on ridiculously short notice. In conclusion I would stay far away from this hostel as it’s not worth it. We had read some of the negative reviews prior and thought I’m sure it will be fine no they were completely correct. In future I will be paying that little bit extra for a reliable hostel. I would love to hear from the hostel to get their take on this but I fear they will reply with that ‘’We’re really sad to hear about your experience with us please tell us how we could improve.’’ From what we experienced face to face they do not care for you or your safety.
Dịch
Phản Hồi Từ Khách Sạn: Hey Joseff, we get that you're upset. However, your group was asked to leave because of multiple rule violations, repeated complaints from other guests and even neighbors, and a lack of cooperation with our staff. Since Safestay is a shared space, respecting others is absolutely essential to keeping things fun and comfortable for everyone. About the bed situation, looks like your group didn’t stick to the assigned beds, which caused some confusion. Our housekeeping team cleaned what was supposed to be an empty bed, which is why your stuff was moved. But everything was safely kept in our Lost & Found and returned to you. At the end of the day, we do our best to keep the hostel a welcoming place, but that only works when everyone follows the guidelines. We hope you the best. Safe travels!
Fran W
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
4.0/10
Đăng tải vào 13 thg 1, 2025
Given how cheap this place is, I can't complain too much as it's in a good location for exploring Barcelona. However the dorm we were in had no curtains around the bunks as per the photos so there was no privacy. Also my bunk didn't have a socket near it and there weren't enough sockets in the room to charge your phone. There were only 3 working lockers in a dorm of 8, luckily I was able to share a locker with my friend. The room was unbearably hot and stuffy (bearing in mind we travelled in January) and the bright lights from each bunk (and no curtain) made sleep virtually impossible. Even though we were out exploring all day, I'd rather pay a little more to get guaranteed sleep.
Dịch
Phản Hồi Từ Khách Sạn: Got it! Sounds like some things didn’t quite hit the mark for you. We appreciate the feedback and will keep working to improve things like lockers and outlets. Not all bunks have curtains, but we get why that would’ve made a difference. Glad you enjoyed exploring Barcelona, though! If you ever come back, we’ll do our best to make your stay even better. Safe travels! ✌️
Masrreviews123
Lưu trú vào thg 7, 2023
Du lịch cùng bạn bè
2.0/10
Đăng tải vào 17 thg 8, 2023
Worst hostel experience - not worth the central location!! Thinking this would be perfect location, I booked. What a mistake! The dorm is a freezer, the beds are super creaky, the lights come on automatically, I slept 1 night out of 5 here - I have never had so many sleepless nights in a row. People are not friendly - no smiling - no social activities organised - awful for solo travellers! The staff are pretty unhelpful and it’s just generally a very uncomfortable experience. Would highly not recommend if you wish to sleep and meet nice people.
Dịch
Phản Hồi Từ Khách Sạn: We deeply regret that your stay did not meet your expectations. We appreciate your feedback as it helps us improve. We take your concerns about room conditions, comfort, and social atmosphere seriously, striving to organize activities that bring guests together. While we can't adjust the air conditioning to everyone's preference, we aim to maintain a comfortable temperature given the summer heat in central Barcelona. We will diligently work to address these issues and provide a more positive experience. We sincerely apologize for the inconveniences and hope for the opportunity to offer you a more enjoyable stay in the future. Your insights are valuable as we remain committed to providing quality accommodation and a welcoming environment.
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Một mình
2.0/10
Đăng tải vào 6 thg 7, 2023
The worst experience of my life in a hostel, I felt very unsafe, the whole place looks more like a dormitory than a place for backpackers and tourists. Someone started screaming in the middle of the night claiming they stole his phone while he was asleep and the staff was very unhelpful explaining he should have watched his stuff better. The AC was so strong I has to go and buy myself a blanket in the middle of July. You cannot really work in the common areas as there are no plugs in the terrace and there are just a few in the in front of the reception. Definitely not recommended for female solo travelers. I ended up transferring to another place after two nights because I couldn't stand it anymore
Dịch
Phản Hồi Từ Khách Sạn: We deeply regret that you had an unsatisfactory experience. Your safety is paramount, and we will take steps to improve it. We take note of your comments about the ambience and comfort, and will work to make necessary adjustments. We appreciate your feedback and are sorry for any inconvenience.
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Một mình
10.0/10
Nổi Bật
Đăng tải vào 9 thg 2, 2023
Great hostel! I stayed two nights and really enjoyed my stay. The staff were kind. The hostel was clean. They offer nice free walking tours so you can get to know Barcelona with a local guide. Would definitely recommend that hostel to a friend
Dịch
Phản Hồi Từ Khách Sạn: Hello Blaze! Thanks for letting us know how was your experience. We are happy you had a nice stay. Kind regards from Barcelona! Reception satff.
vale12_67
Lưu trú vào thg 1, 2024
Một mình
2.0/10
Đăng tải vào 25 thg 2, 2024
Durante la notte mi sono venuti a svegliare poco delicatamente perché avevano sbagliato ad inserire il mio nominativo nel letto in cui ero e risultava libero per qualcun altro che era appena arrivato nella notte. Mancanza di professionalità. inoltre il giorno del mio arrivo mi hanno assegnato un letto che era occupato e a caso me ne hanno dato un altro che risultava essere libero il giorno successivo. Mancanza di organizzazione. Educación 0, no me dejaron quedarme en el livin durante la noche en cuanto no podía dormirme y no quise quedarme en mi cuarto. Me despertaron durante la noche para nada delicatamente porque no registraron que la cama en la que estaba era ocupada y había llegado un chico que necesitaba esa cama. Cuando llegué pasó lo mismo con otra cama. Profesionalidad 0. They woke me up during the night, kindness 0 shaking me for 15 min cause I wasn't waking up just because they didn't register that the bed I was in was occupied and there was a guy waiting for that bed at the check in. The same thing happened when I checked in with another bed that was supposed to be mine.They remove all my belongings from my bed because they had to clean it even though I had a second night there. I wanted to stay in the living during the night but they didn't let me. Never happened with other hostels.
Dịch
Phản Hồi Từ Khách Sạn: Sentimos mucho la experiencia que tuviste que pasar. Desde la recepción del hostel siempre indicamos y remarcamos el número de la cama que se tiene asignado precisamente para que no pasen estas cosas, pero una vez el cliente entra en la habitación no tenemos manera de saber si lo cumple o no hasta el día siguiente. Es algo que a día de hoy seguimos trabajando para encontar el modo de solucionarlo por completo, pero está claro que debemos seguir trabajando en ello. Esperamos pueda volver a tener una experiencia con nosotros y que sea de la calidad que merece.
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Khác
10.0/10
Nổi Bật
Đăng tải vào 22 thg 8, 2023
Hostal situado en uno de los mejores barrios de barcelona, cerca de todo para poder visitar monumentos y lugares de interes. El personal siempre muy atento y dispuesto a ayudar en lo que necesites. Compartir habitacion siempre es un reto, pero mantienen todas las estancias muy limpias y es agradable para dormir.
Dịch
Phản Hồi Từ Khách Sạn: Agradecemos tus amables palabras. Nos alegra saber que disfrutaste de nuestra ubicación privilegiada, el servicio del personal y la limpieza de nuestras instalaciones. Esperamos seguir siendo tu elección en futuras visitas. ¡Hasta pronto!
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Du lịch cùng bạn bè
8.0/10
Rất Tốt
Đăng tải vào 9 thg 2, 2023
Espaço limpo, staff atencioso e muito Boa localização. Ideal para um fim de semana com amigos que queriam partilhar uma camarata. Bom terraço para tomar uma bebida. O pequeno almoço não está incluído, custa cerca de 6€ , não é demasiado mas também não tem grande variedade.
Dịch
Phản Hồi Từ Khách Sạn: ¡Hola! Gracias por compartir tu experiencia con otros viajeros. Nos alegra saber que has estado a gusto. ¡Saludos desde Barcelona! Gabriela