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Vị trí4.1
Trang thiết bị3.5
Dịch vụ4.0
Vệ sinh4.1
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Tất cả đánh giá(89)
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liang daobin
Phòng Đôi
Lưu trú vào thg 2, 2023
Người đi công tác
9 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 3 thg 2, 2023
Sạch sẽ và hợp vệ sinh, giao thông thuận tiện
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: 親愛的客人我們很高興聽到您喜歡在 Travelodge 酒店的住宿,並期待着您下次光臨這座城市時再次光臨。致以最誠摯的問候。質量部
Người Dùng Ẩn Danh
Phòng hai giường
Lưu trú vào thg 12, 2022
Du lịch cùng bạn bè
1 đánh giá
3.2/5
Đăng tải vào 7 thg 12, 2022
Khách sạn thoải mái và tốt đẹp
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Caro cliente,Muito obrigado pelas suas amáveis palavras. É um prazer saber que a sua estadia no Travelodge foi óptima. Esperamos voltar a vê-lo em breve em qualquer um dos nossos 6 hotéis em Espanha. Com os melhores cumprimentos,Departamento de Qualidade
Caroline
Phòng Đôi
Lưu trú vào thg 12, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 12, 2024
Lovely comfortable room. Friendly staff and plenty of food for breakfast. Underground secure car park, though tight to drive out of. Would recommend this hotel and neighbourhood for local food offer.
Dịch
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 7, 2024
Một mình
6 đánh giá
3.5/5
Đăng tải vào 8 thg 7, 2024
The location is good. The room was clean. However this is a very basic hotel. Unlike the photo, my double room did not have a kettle or tea and coffee. WiFi in the room is not free, you must go to the lobby to pay.
Dịch
Phản Hồi Từ Khách Sạn: Dear customer,Thank you very much for her opinion.We are glad that she had a good stay with us.As Travelodge comments, WIFI is free in common areas and payable in the rooms. So that there is no confusion throughout the stay, we inform you of these terms in all our communications.Regarding tea, tell you that we have kettles. They are not included in the room, but we provide them at reception with a €10 deposit that is returned to you after the product is returned. Don't hesitate to request it on your next trip.We hope to see you again in any of our 11 hotels on your future trips.All the best,Customer Care Team
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
1.7/5
Đăng tải vào 10 thg 6, 2024
I spent 5 days at the hotel and honestly I’ve never been this appalled. It’s my second time staying at travelodge but this time it wasn’t to the standards I was expecting .
Firstly the beds had blood in them and I spent nearly £540 for 5days we arrived at night which we had not chance to change hotels . Also the prices then went so high which made it impossible to change hotels .
The toilets stank off piss and the lifts smelt like old vegetables . The corridors smelt disgusting . Honestly if you can affords to pay a little more choose a better option you can see on the pictures the state of the hotel all they do is take money but provide awful service.
I’ve never ever had this experience in my life and I will truly never book with them again . All the manger offered was change of bedsheet and also 1 day of breakfast bare in mind we spent over £540
The only good part was the the desk staff as they’re friendly and have nothing to blame them for this is directly to the management team .
Chishrtian the manager of the desk area was helpful and showed a lot of sympathy but I can confirm the rest was an awful experience
.
Dịch
Phản Hồi Từ Khách Sạn: Dear customer,Thank you for your review. We are sorry to hear that your stay was not as perfect as we had hoped.Of course, we will inform the housekeeping department of your comments so that they do not happen again. And of course, we will pass on your comments to the management so that they can be aware of them and take the appropriate measures.We are glad that the staff was to your liking.We hope you will give us the opportunity to see you again soon in any of our 11 hotels in Spain.Customer Care Team
Joseph
Phòng Đôi
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 11, 2024
Cheap hotel within walking distance to the gothic quarter.
walking distance also to metro stations
Dịch
Phản Hồi Từ Khách Sạn: Dear JosephThank you very much for giving us such a good review.We are really pleased to hear that you had a wonderful stay and that you would like to pass this on to other travellers.We are sure that your comments will be very useful to them.We look forward to seeing you at any of our 11 hotels in Spain.Customer Care Team
Yee tung
Phòng hai giường
Lưu trú vào thg 6, 2024
Vợ chồng
3 đánh giá
2.7/5
Đăng tải vào 11 thg 6, 2024
The room is barely equipped with anything other than 2 beds only. There is no kettle, no fridge, no hair dryer.
Only breakfast is acceptable.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for sharing your kind comments with other travellers. We are glad to hear that you enjoyed your stay at Travelodge.Regarding the hairdryer or kettle, please note that they are not included in the room, but we provide them at reception for a deposit of €10 which is refunded upon return of the product. Please do not hesitate to ask for it on your next trip.Remember that, if you travel to Barcelona, Valencia or Madrid, we will be delighted to welcome you in any of our 11 hotels.Best regards,Customer Care Team
Easy
Phòng gia đình
Lưu trú vào thg 9, 2024
Gia đình
43 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 9, 2024
it was good exprinece and good food everything was well and nice
Dịch
Phản Hồi Từ Khách Sạn: Dear customer,Thank you for sharing your opinion. We know how important it is for all of us to know the experience of users, so we are glad that you had a happy stay.Best regards,Customer Care Team
Gustavo Bustamante
Phòng Đôi
Lưu trú vào thg 5, 2024
Vợ chồng
7 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 23 thg 5, 2024
Great location, close to a bus and metro station. The room was exact as the pictures. The check in and check out was quick. I will come back once again
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much Gustavo, We are glad to read that she was wonderful with us.We hope to see you soon.All the best,Customer Care Team
Nurislam
Phòng hai giường
Lưu trú vào thg 3, 2024
Du lịch cùng bạn bè
3 đánh giá
3.5/5
Đăng tải vào 28 thg 3, 2024
Shower is a little messy. The bedsheets were not clean and there was blood on the bed cover
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We appreciate you sharing your feedback and we are pleased to read that you had a good stay at Travelodge.Your reviews are essential for us to continue to improve, so we will take your comments into consideration.Best regards,Customer Care Team
Andrew Hoh
Phòng Đôi
Lưu trú vào thg 10, 2023
Vợ chồng
14 đánh giá
2.7/5
Đăng tải vào 24 thg 10, 2023
Very basic amenities provided. There is no Aircond, can be cold.
Dịch
Phản Hồi Từ Khách Sạn: Dear Andrew,Please remember that it is important to report these situations to reception, as our colleagues are happy to help you with anything they can to ensure that you have a happy and trouble-free stay.We will take your comments into account to continue improving, and we hope to see you on your next stay.Best regards,Customer Care Team
Tài Khoản Khách
Phòng điều chỉnh(2 giường đơn)
Lưu trú vào thg 2, 2024
Một mình
28 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 4, 2024
I booked to stay during one of the big events of Barcelona, MWC. So, the price had dramatically gone crazy, around EUR250 per night. Well, I had no choice.
Dịch
Phản Hồi Từ Khách Sạn: Dear Customer, Thank you very much for your kind words. Our team strives every day to offer you a happy stay and it is pleasing to know that this is how you perceive it.We understand that you do not understand our pricing policy, however, I would like to tell you that we are known for our value for money and we can assure you that in times of events in the city we are still competent compared to other hotels.Of course, it is understandable that you have some discomfort and we are sorry for the inconvenience. We look forward to seeing you again soon on your next visit to the city.Best regards,Customer Care Team
Tài Khoản Khách
Phòng điều chỉnh(2 giường đơn)
Lưu trú vào thg 4, 2024
Người đi công tác
14 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 12 thg 4, 2024
The staying was very good, very close to my office. Location super convenient
Dịch
Phản Hồi Từ Khách Sạn: Dear customer,Thank you very much for taking the time to share your experience with us.It is truly a great pleasure to read words like yours.We are glad to know that the location of our hotel has proved to be ideal for travellers like you, so we hope to have you back on your next visit to the city.Best regards,Customer Care Team
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 1, 2024
Vợ chồng
7 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 25 thg 1, 2024
Was in a good area to get about and also nice restaurants close.
The breakfast in the hotel was decent for the price and handy for a busy day
Dịch
Phản Hồi Từ Khách Sạn: Dear Customer,First of all we would like to thank you for taking the time to give us such a positive review.We are glad to hear that you had a nice stay with us and that the location was convenient.We work every day to make sure that this is the result.We look forward to seeing you againCustomer Care Team
VaTorres
Phòng Đôi
Lưu trú vào thg 12, 2023
Vợ chồng
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 26 thg 12, 2023
Average hotel, according to the price. There is a good restaurant offer around, supermarkets, a metro station at 5 minutes walking. Overall our stay was good. Nice breakfast for 10 euro. What we didn't like was that guests have to pay for WiFi, which in 2023 i find quite incredible
Dịch
Phản Hồi Từ Khách Sạn: Dear customer,We are glad you had a good stay with us.As you say at Travelodge the WIFI is free in the common areas and paid in the rooms. So that there is no confusion during your stay, we inform you of these terms in all our communications.We are glad to hear that the value for money met your expectations, so we look forward to seeing you again at any of our 6 hotels on your future trips.Best regards,Customer Care Team