Các đánh giá Novotel Barcelona City

Free parking and a good location. The staff is not very helpful. One night, we were locked in the basement because the lift was out of order. We had to climb the stairs to go back to the hotel. We tried to explain the situation to the staff, but they scolded us, insisting that the lift was totally fine and that there were no problems at all. The service needs to be improved.

The best hitel evet smells sooo good , nice people works at the Reception. We were happy the best area intbe middle of evereything. Good restuartnts around but bes breakfastever at Hotel restaurant. You must try

It's clean and spacious, but it's not a romantic hotel. The basic amenities provided are lacking, the water temperature in the swimming pool is very cold, and the sauna seems to be poorly maintained. But it's a good choice if you're going with family.

Hotel location is not in the city but a good place to stay where there is eateries around and also market nearby

Clean room located near a shopping area. Can easily get groceries. Parking is convenient at the hotel if you’re staying for the night, just pay at the reception after.

Hotel was alright, the only annoying thing was the staff at the reception keep asking for proof of staying at the hotel, where I went up to my room and was made to come back to the reception to show them my passport

The staff is really nice, good location ans awesome breakfast. However in the room 1005 we could hear every time someone flossed the toilet and that was a real negative point ( even with the door closed in the bathroom ).

The facilities are very old and degrared. The restaurant was not enough room for the guests to have a comfortable space for breakfast. The food was ok but didn't changed a single thing during our 4 night stay. We noticed the table was not totally clean when we sat for our breakfast. The lifts are so tiny and really slow. The restroom at ground floor is miserable. In general the facilities as well as the services are substandard for a 4* hotel. Our room was kind of suit but it was totally a disappointment. When we enter the room, it seemed like walking into a sauna as it's so very hot 🥵 🔥 🥵 even we did do pre-checkin, with the fridge not working, water leaks on both showers place and toilet making the bathroom wet and moist all the time, not mentioned the shower place was too tiny even for an Asian woman like me. The curtains looked like a mess and floor carpet smelled urines (maybe the previous baby guess left some). It was too dark in the room as it didn't have enough light. We reported the issues of water leaks and the fridge doesn't work to the reception multiple times but didn't work out and the hotel didn't provide us an alternative room. It's definitely not the Accor standard as I never ever experienced such a bad experiences like this for almost 20 years using this brand. It was a shame. I'm requesting for a refund as they can't sell a fault product to clients, definitely not, if they care about their clients.

Stayed for only for one night but the friendly and accommodating staffs made it worthwhile. The room is a getting old and the LED TV is quite small but the bed is very comfortable. Breakfast selection is good. The location is also good. There is a shopping centre opposite the hotel. Overall I will stay again in this hotel.

Extremely helpful and friendly hotel staffs. 👍🏻👍🏻. Great location, easy access and Carrefour hypermarket just across the road.

Great place

三人出遊，包含異性的情況下，如果不想住民宿，這種帶沙發床的套房是個不錯的選擇。外側客廳帶個小小的洗手間，相對很方便了～

房間安靜，景觀也很好。早餐豐富，尤其是雞胸肉等硬菜讓人整個一天都活力滿滿。大堂裏面的甜點看起來也很誘人。

很新的酒店，房間超級大，前台接待的員工態度很不錯。房間內的實施應有盡有，景觀環境非常不錯。樓頂還有露天泳池和酒吧