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Đăng tải vào25 thg 7, 2024
Người Dùng Ẩn Danh
This hotel is not only near Calton hill and Edinburgh castle,but also on the back of Princess street,very quiet.I accidentally dropped my passport there,they found and kept it for me till I went back,very thoughtful of them.
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Giá mỗi đêm từ:195 US$
Đăng tải vào2 thg 9, 2025
Tài khoản khách
Amazing room and amazing service. Lovely hotel must stay. Fast service and friendly staff.
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Giá mỗi đêm từ:216 US$
Đăng tải vào21 thg 12, 2025
Tài khoản khách
Location: Very conveniently located right across a couple of bus stops and also a few steps away from Ocean Terminal tram stop. The Oean Terminal has a few well known brand outlets which we did not visit but if you have nothing else to do, it could be a nice way to spend your time. Also the Royal Britannia Yacht is right there.
Cleanliness and facilities: just as expected from IHG, very clean and also the facilities that we wanted: luggage storage, a simple bar/ restaurant and hot breakfast. Nothing extraordinary but absolutely essential. Note: scrambled eggs could be better.
Service: OK, as expected. We had already sent a note saying we were going to arrive between 1 AM and 1:30 AM, and when we came to the reception around 1:15 AM, they promptly delivered the keys and on the inside of the card was written ”no show”. Which means the reception doing the night shift never saw our note and had already marked us as possible ”no show”. It did not hurt us, but I did not like the fact they never read our note, it shows the impersonal nature of their service. Therefore I deducted one star.
Note: The cranberry tea is a nice selection. It helped my headache. Thanks.
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Giá mỗi đêm từ:153 US$
Đăng tải vào17 thg 4, 2024
Isabe11a
This is a rather disappointing stay. I hope we can get a proper compensation.
1. The bathroom does not have any basic toiletries, not even hand soap. We had to go down to reception to ask and was given hand lotion and told that it works as hand soap?!?
2. Breakfast is not ready at 7am. Breakfast is supposed to serve from 7 - 10am. On first morning, breakfast spread was not complete because chef came to work late. (Photo shows what was available to guests). We had to leave to catch our day tour bus so we barely ate anything. On the next day, no breakfast was served because there was issues with gas.
3. Room cleaning was not complete. Room cleaning only made the beds and refreshed the towels. The dustbins were not emptied and the toilet papers were not replenished.
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Giá mỗi đêm từ:159 US$
Đăng tải vào14 thg 2, 2026
Tài khoản khách
Absolutely amazing. We arrived very late due to heavy snow- they checked us in and organised an extra bed literally within 2 minutes of arriving. The service is efficient and rapid. The gentleman who looked after our room in house keeping was awesome, he helped us settle in and the little touches to make the kids feel special was duly noted.
The manager down on the reception desk was excellent. Everything is managed very well, there is no waiting and the service is outstanding.
The view at breakfast is amazing! Mountains in the distance covered in snow. Our stay was better than expected. Parking ✅ Swimming pool and sauna ✅ Food ✅ Service ✅
The hotel location is convenient and the restaurant space is open plan and cosy yet very busy. The hotel does need some updated but everything works well.
The location is literally next to the zoo and the overflow car park 🅿️ is next to the hotel.
The staff here are outstanding. High praise. Thank you.
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Giá mỗi đêm từ:151 US$
Đăng tải vào23 thg 2, 2026
Shinyan
The customer service is super great, the room location is awesome with the nice view from outside. Very convenient to take bus and train just right outside the hotel!!! That’s is so so so convenient for me and my friend .
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Giá mỗi đêm từ:148 US$
Đăng tải vào28 thg 9, 2025
Tài khoản khách
Very happy to have found this place when availability was very low in the city. Room was clean, staff courteous, and amenities were more than adequate.
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Giá mỗi đêm từ:21 US$
Đăng tải vào6 thg 3, 2025
Tài khoản khách
The building was good and the view was great; it was the best part of staying this hotel. Unfortunately room service was so bad. We stayed there 4nights; first we thought maybe they just hovered the room because the room wasn’t cleaned. Next day it was same so I told it to reception and then finally next day they cleaned it.. but again it wasn’t a full cleaning (they didn’t hover or clean the dust; just tidy the room and clean bathroom) So I can say room cleaning service is a disaster. But I also want to add reception stuff were helpful and friendly. Last thing hotel needs a quick make up; especially bathrooms are very old.
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Giá mỗi đêm từ:210 US$
Đăng tải vào26 thg 12, 2025
Tài khoản khách
Overall, the hostel is good , the environment is good and the customer service is very friendly. I love the lobby architectural design. Feelin the vibe. The receptionist are accommodating and friendly especially Hari give star for the good service. Aside from the shower which is very hot that you cant even take a shower. Other than that everything is good with the affordable price.
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Giá mỗi đêm từ:22 US$