Khách Sạn Có Bar Ở Prague

Chúng tôi đã có một trải nghiệm tuyệt vời trong suốt kỳ nghỉ. Khung cảnh xung quanh thật ngoạn mục, với cảnh quan ngoạn mục khiến chúng tôi phải trầm trồ. Mọi khía cạnh của khu nghỉ dưỡng đều được chăm chút tỉ mỉ, tạo nên một trải nghiệm liền mạch từ lúc nhận phòng đến khi trả phòng. Chúng tôi đặc biệt thích khu vực hồ bơi rộng rãi, nơi lý tưởng để thư giãn và tắm nắng. Cảm ơn bạn đã chào đón chúng tôi nồng nhiệt; điều đó thực sự làm cho chuyến đi của chúng tôi trở nên đáng nhớ!

Before my trip, I wrote and requested a comfortable and quiet room. When I arrived, they gave me one on the top floor and the ceiling was the roof, which made the room smaller. It was not pleasant or comfortable. I asked for a room change, but I had to pay the difference and it was only for the last 2 days of my stay, so I didn't do it.

Great welcoming hotel, awesome location, great breakfast with a large selection every morning! The hotel is in good condition, all equipment in the room works without interruption. Thank you ;)

We stayed at the hotel from March 7 to March 9 and overall had a pleasant experience. Pros: The location is very convenient and the view from the hotel is beautiful. The room was clean and the staff were polite and welcoming. Breakfast was exceptional with a great variety of options. We also really enjoyed the Executive Lounge – it was a perfect place to relax and there was always a good selection of drinks and snacks available. Cons: There were a few issues in the room. The shower plumbing was broken and didn’t properly hold the shower head. The shower was also not fully covered, so water splashed onto the bathroom floor. There were no electrical sockets near the bed, which was inconvenient. The curtains had stains and the windows needed cleaning, which unfortunately made it harder to fully enjoy the view. Additionally, my mother and I stayed during her birthday on March 8. When making the reservation, I left a note asking for a small symbolic gesture since I had seen in previous reviews that the hotel sometimes does this for guests. Unfortunately, nothing was prepared, which was a bit disappointing.

We booked three rooms for a group of six and stayed for three nights. Upon check-in, we immediately found that the rooms were significantly smaller than what we had booked. After having contacted front desk and Trip.com, rooms cannot be changed and we were only offered very minimal compensation without clear explanation for the discrepancy in room size. We felt very frustrated not to mention the time wasted seeking for remedies. The hotel’s central location is perfect for exploring main attractions but several aspects of our stay did not meet expectations. 1. Room Size & Cleanliness: The room was small and the overall cleanliness was below average. For instance, the hairdryer full of fingerprints and grease (no hygiene bag) is put right next to clean bath towels. 2. Privacy Concern: An uninvited housekeeping staff entered our room without knocking to promote a €25 hotel branded teddy bear, which is totally unacceptable and lack of respect for privacy. 3. Breakfast Experience: Breakfast had a wide selection but it was served in the bar area (where is the main entrance of the hotel to reach hotel front desk) and mezzanine floor with fairly limited seats. Food was laid over bartender’s countertop that created a chaotic and stressful environment especially during the breakfast peak hours. 4. Security Concern: As the hotel was modernised from a historic building, there are structural limitations e.g. the staff / housekeeping lift and dedicated lift to the rooftop bar share the same lift lobby for hotel rooms. The bar lift somehow also provides access to hotel room floors. This poses security concerns since non-hotel/bar guests could potentially access hotel rooms without any security checks. This hotel would suit travelers who prioritize location than any things else. Based on our experiences, it should not be classified as a five star as it claims for.

The hotel is not bad, old but has its own charm, we actually liked the decor, the location is very good, the breakfast though is very average, nothing special. We had the worst chek-in experience in our life with Mr Nader, who was very rude, we have booked a superior double room and paid the full amount in advance, when we arrived he simply said he had no room available, and that he will move us to another hotel of theirs, and it was far from the location we chose to stay in for it's proximity to everything we wanted to visit, and that of course without even asking for our opinion. We said no and that it is unacceptable to move us to a hotel on the other side of prague, not in the same category, he even lied and said that it was also a five stars hotel but it was a 4 stars hotel. He was very unfriendly, extremely rude to us, he even insinuated that it was our fault because we had booked the room on the same day and he repeated it many times with a bad attitude. We did, but it was at least 8 hours earlier than our arrival, we even checked several times that the room was still available hours after our payment. He finally silently gave us a deluxe room with twin beds, without explaining anything, when we saw the room we told him that we are a couple on a romantic trip we want to stay in the same bed, he yelled at us saying that we insisted to stay in the hotel and not move to another one, and that the room he gave us is way better than the room we booked, which was a superior double room, we didn't really care about the room type more than we care that we got a double bed, but we finally accepted because we got no choice but to move to another hotel that night. They made the beds closer, but they kept moving away the whole night which was very weird and uncomfortable. He could've at least offered us free breakfast, but he instead made us pay for it, and told us if we want something we could go speak to the manager. It's never about money for us but the way he dealt with unsatisfied clients is the worst, and we work both in the tourism, in fact we are both managers! His colleagues the day after were more friendly and they moved us to a room with double bed with a great view, which we liked much more. A thing that we noticed is that the staff of this hotel are very unfriendly with no reason, they make you feel that you're bothering them just by walking by (the young blond girl in the reception, the breakfast staff, except for the young guy in the reception and the concierge, who was very nice welcoming and friendly and kept smiling the whole time. We would only recommend the hotel for its location and the artistic decor, but never for the service.

Хороший отель за свои деньги, прекрасные завтраки и приятный персонал на ресепшен.