Khách Sạn Có Bar Ở An Cát

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

I had a wonderful stay in Anji, and I’d like to give special thanks to Luna. She greeted me warmly every day and always responded to any request right away with great enthusiasm and care. What impressed me the most was her thoughtfulness—she would give advance reminders about weather changes or other details so I could be well prepared. Even after I checked out and returned home, she kindly sent me a short message to make sure I had arrived safely. That extra touch of warmth and attention truly made me feel cared for. Luna’s service was exceptional and made my experience both comfortable and memorable.

My husband and I had the most incredible vacation experience at Club Med Anji. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality by our lovely GO friend Jackie. The resort's stunning location surrounded by picturesque landscapes left us in awe. The lobby staff wearing pink at Club Med Anji went above and beyond to ensure that every aspect of our stay was perfect. They were attentive, friendly, and always ready to assist us with any request. Big thanks to Jackie, her genuine care and dedication created a welcoming atmosphere that made us feel like part of the Club Med family. One of the highlights of our stay was the Bar team taking good care of our anniversary with personalized attention, I cannot forget to mention Fitz from the bar team, whose exceptional service added an extra touch of warmth to our stay. Having been to various Club Med resorts, I have encountered many talented staff, but Anji team truly stood out. Last but not the least we really enjoy the lovely conversation with Hotel manager Jarod and Leisure manager Kevin. Thank you all for such relaxing and enjoyable days! We certainly will be back!!

A Hidden Gem in the Mountains – Exceptional Service! This hotel is an absolute treasure, nestled beautifully in the mountains. The rooms are clean, cozy, and well-kept, but what truly made our stay unforgettable was the incredible staff. Though they don’t speak much English, they went above and beyond to communicate with us via WeChat, ensuring we felt welcome and understood. They surprised us with a room upgrade and took care of every little detail—adjusting the pool temperature when they noticed it was too cold, providing Western food options, and even recommending the best local activities and restaurants. Their kindness and dedication made our trip so special. We’re truly grateful for their hospitality and will absolutely stay here again. Highly recommended to anyone looking for a peaceful retreat with outstanding service!