Ibis Bengaluru City Centre - An Accor Brand

Các đánh giá Ibis Bengaluru City Centre - An Accor Brand

Ibis Bengaluru City Centre - An Accor Brand

Plot No - 30, Rajaram Mohan Roy Road, Off, Richmond Rd, Bengaluru, Karnataka, 560027, IndiaXem thông tin khách sạn
Ibis Bengaluru City Centre - An Accor Brand
Ibis Bengaluru City Centre - An Accor BrandIbis Bengaluru City Centre - An Accor BrandIbis Bengaluru City Centre - An Accor Brand
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

3.4/5
70 đánh giá
Đánh giá đã xác thực
Vị trí3.7
Trang thiết bị2.9
Dịch vụ3.3
Vệ sinh3.7
Lọc theo:
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Tất cả đánh giá(70)
Đánh giá tích cực(23)
Đánh giá có ảnh/video(3)
Vị trí tuyệt vời(1)
Đánh giá tiêu cực(2)
Kannan
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 12, 2024
Một mình
1 đánh giá
1.0/5
Đăng tải vào 18 thg 1, 2025
Made a wrong reservation and cancelled the booking in under 2 mins but no refund no support or cancellation process.
Dịch
Phản Hồi Từ Khách Sạn: Dear Kannan,Thank you for your feedback. We understand your concern, but as per our policy, the booking was non-refundable..Unfortunately, the booking was marked as a no-show, and the policy remains in place."We look forward to hosting you again soon.Best Regards, Irfan KHATRYGeneral Manager
Tài Khoản Khách
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 2, 2024
Người đi công tác
3 đánh giá
3.0/5
Đăng tải vào 23 thg 3, 2024
Frustrating Stay! Uncoordinated Payment: The hotel staff pressured me to pay for the restaurant bill immediately, even though it wasn't included in the room rate. They could not wait for me to go up, freshen and come down to pay; very impatient! Limited Amenities: The hotel room only offered handwash, not shower gel! Unreasonable Charges: Bottled water was overpriced at 150 rupees.. Unhelpful Staff: Staff seemed impatient and inflexible regarding payment options. Overall was disappointing due to the staff's impatience with payment options, lack of essential toiletries, and overpriced bottled water. I would not recommend this hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We are truly sorry to hear about your experience during your recent stay. We sincerely apologize for the inconvenience caused by the uncoordinated payment process and the limited amenities in your room. Your feedback regarding our staff's behavior and the pricing of bottled water has been duly noted for further improvement. Please be assured that we will address these issues internally to ensure a more pleasant stay for our guests in the future. We appreciate your valuable feedback and regret that we did not meet your expectations. Thank you for bringing these matters to our attention. Warm Regards, Irfan KHATRYGeneral Manager
Tài Khoản Khách
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 2, 2024
Người đi công tác
3 đánh giá
2.5/5
Đăng tải vào 23 thg 3, 2024
Disappointing due to the staff's impatience with payment options, lack of essential toiletries, and overpriced bottled water. I would not recommend this hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you encountered during your stay. Your comments regarding payment options, toiletries, and pricing have been duly noted, and we assure you that we will address them promptly to enhance the experience for our guests. We truly value your input and hope for the opportunity to regain your trust in the future.Warm Regards,Irfan KHATRYGeneral Manager
Shree Kristam
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 7, 2023
Một mình
26 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 29 thg 8, 2023
I enjoyed the the stay. The room and bath room is too smaller. I went as a single occupancy. I paid for this roon 5000 . For this money it's not worth. We should remember if we book online they do like this every where. It's common exercise I that I am experiencing
Dịch
Phản Hồi Từ Khách Sạn: Dear Shree Kristam,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay with us.We have noted your concern and with regards to room and bathroom size, please note as per Ibis brand standard the size across the globe remains same. We understand your concerns regarding the pricing, and we strive to offer competitive rates for our guests. We hope you'll consider staying with us again in the future, and we'll do our best to make your next visit even more enjoyable.Warm Regards,Irfan KHATRYGeneral Manager
AqibR
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 7, 2023
Người đi công tác
11 đánh giá
3.2/5
Đăng tải vào 23 thg 8, 2023
The bathroom is not what hotels should have. Not much amnesties. Even the hand towel wasn’t there in the first 2 days. Other than the location it’s a so so experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear Aqib Rahman,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the inconvenience you experienced with the amenities and the bathroom. Please accept our sincere apologies for falling short of your expectations. Your input is invaluable, and we will address these issues promptly. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable experience.Warm Regards,Irfan KHATRYGeneral Manager
Saiteja
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 5, 2023
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 3 thg 7, 2023
It’s a best place if you take last floor since it show whole out side greenery when I visit the hotel that was a foot ball match loved to enjoy from room itself
Dịch
Phản Hồi Từ Khách Sạn: Dear Saiteja,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the panoramic view from our top floor. It's great to know you had the chance to catch a football match from the comfort of your room. We appreciate your kind words and look forward to welcoming you back for more memorable experiences.Warm Regards,Irfan KHATRYGeneral Manager
Triphati
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 4, 2023
Một mình
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 23 thg 5, 2023
the service was great and met all expectations nice location the mall was beside and within walking distance to brigade rd
Dịch
Phản Hồi Từ Khách Sạn: Dear Triphati,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback with us. We are thrilled to hear that our service exceeded your expectations and that you enjoyed our hotel's location.At ibis, we strive to provide exceptional service to our guests, and we are delighted to know that we met your expectations in this regard. Our dedicated team takes great pride in creating memorable experiences for our guests, and your kind words serve as a wonderful motivation for all of us.We are also pleased to hear that our hotel's location was to your liking. We understand the importance of convenience and accessibility, and we carefully select our locations to offer our guests a seamless experience. It is fantastic to know that our location contributed to your overall satisfaction.Your positive feedback is greatly appreciated, and we will be sure to share your kind words with our entire team. Should you have any future travel plans to our area, we would be honored to welcome you back to our hotel and provide you with another exceptional stay.Once again, thank you for choosing ibis. We value your patronage and look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to let us know.Warm Regards,Irfan KHATRYGeneral Manager
Alister Douglas
Phòng Twin tiêu chuẩn không hút thuốc
Lưu trú vào thg 1, 2024
Người đi công tác
18 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 3 thg 3, 2024
Good service and good food
Dịch
Phản Hồi Từ Khách Sạn: Dear Alister Douglas,Thank you very much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed our service and food during your stay at our hotel. Your satisfaction is our top priority, and we look forward to serving you again in the future.Warm Regards,Irfan KHATRYGeneral Manager
Chatchai
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 8, 2023
Du lịch cùng bạn bè
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 28 thg 9, 2023
Good place where I can go into the city
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our location convenient for exploring the city. We appreciate your kind words and hope to have the pleasure of welcoming you back soon.Warm Regards,Irfan KHATRYGeneral Manager
Chocolate
Lưu trú vào thg 6, 2022
Một mình
87 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 7, 2022
The hotel is very clean, pleasant to stay, good service staff.
Dịch
Phản Hồi Từ Khách Sạn: Hi,Thank you for the great review of our hotel! We are glad that you had a great experience and hope to see you again very soon.Best Regards, Irfan KHATRY, General Manager
Rafeek
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 8, 2023
Người đi công tác
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 9, 2023
Good.
Dịch
Phản Hồi Từ Khách Sạn: Dear Rafeek,Thank you for your kind words! We're delighted to hear that you had a positive experience during your stay. Your feedback means a lot to us. We hope to have the pleasure of welcoming you back in the future.Warm Regards,Irfan KHATRYGeneral Manager
Người Dùng Ẩn Danh
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 1, 2025
Người đi công tác
5 đánh giá
3.2/5
Đăng tải vào 5 thg 2, 2025
服務一般,早餐選擇少但服務員很醒目。入住登記快。每次進入酒店要過安檢很麻煩,但保安很有耐心協助你過安檢。
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback! We're glad to hear that check-in was fast and that our security staff provided helpful assistance. We appreciate your comments on the breakfast selection and will certainly take them into account for future improvements. We're also happy to know that the waiter made a positive impression. We hope to have the opportunity to welcome you again and provide an even better experience!Best Regards, Irfan KHATRYGeneral Manager
Tài Khoản Khách
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 10, 2024
Người đi công tác
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 1 thg 12, 2024
ホテルのスタッフは常に笑顔で、丁寧な対応でした。
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. We always strive to provide excellent service, and it's wonderful to know that we met your expectations. We hope to welcome you back soon.Warm Regards,Irfan KHATRYGeneral Manager
Tài Khoản Khách
Phòng tiêu chuẩn Giường Queen Size không hút thuốc
Lưu trú vào thg 7, 2023
Người đi công tác
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 10, 2023
很好,感覺超級棒
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We are delighted to hear that you had an exceptional experience during your stay with us. Your kind words truly brightened our day. We look forward to welcoming you back for another wonderful stay in the near future.Warm Regards,Irfan KHATRYGeneral Manager
Wensente
Phòng Có Giường Cỡ Queen(new beginnings)
Lưu trú vào thg 2, 2024
Người đi công tác
24 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 1 thg 4, 2024
房間有點舊 水壓也不夠強
Dịch
Phản Hồi Từ Khách Sạn: Dear Vincent, We appreciate your feedback. We apologize for any inconvenience caused by the room condition and water pressure. We will address these issues promptly. Thank you for bringing this to our attention. Warm Regards,Irfan KHATRYGeneral Manager